Xiaoman·AZITA City Inn (Nanjing Xuanwu Lake)

Xiaoman·AZITA City Inn (Nanjing Xuanwu Lake) Reviews

Xiaoman·AZITA City Inn (Nanjing Xuanwu Lake)

No.1 Hubei Road, Gulou District, Nanjing, Jiangsu, ChinaView Hotel Details
Xiaoman·AZITA City Inn (Nanjing Xuanwu Lake)
Xiaoman·AZITA City Inn (Nanjing Xuanwu Lake)Xiaoman·AZITA City Inn (Nanjing Xuanwu Lake)Xiaoman·AZITA City Inn (Nanjing Xuanwu Lake)
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Xiaoman·AZITA City Inn (Nanjing Xuanwu Lake) Guest Reviews

4.8/5
Excellent
2575 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2575)
Positive reviews(2518)
Reviews with photos/video(881)
Well designed(526)
Classy environment(343)
Friendly front desk staff(285)
Well decorated(184)
Average sound insulation(150)
Delicious breakfast(102)
Nice bathtub(17)
Tasty coffee(16)
Negative reviews(57)
Guest User
Simple Tatami Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Beautiful hotel with kind and helpful staff. I was pleasantly surprised that the staff spoke multiple languages. The room its self was clean, calming, and quiet. Azita is conveniently located to restaurants, stores, and the metro. They’ve a delivery receiving area, snacks available, and a restaurant next door. If I visit Nanjing again, I would stay here.
Response from Property: 尊敬的賓客: 您好! 感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可，您記住了 在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任， 能得到您的讚許我們深感榮幸，同時我們也更有動力繼續前行，希望能有更多為您服務的機會!
SafarBaisov
Holiday·Exclusive Double Bed Room
Stayed in Apr 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on May 18, 2024
The hotel idea and style is very interesting. I liked it very much. The hotel staff are professional and polite. Hotel room was clean, but definitely white floor and walls are so difficult to keep white, therefore some marks are there. I was very satisfied with my experience there. Location is also very convenient.
Response from Property: Dear Guest, First and foremost, we would like to express our heartfelt gratitude for choosing our hotel for your recent stay. We are truly honored to have had the opportunity to serve you and are delighted to receive your kind words of praise. Your satisfaction is our utmost priority, and we strive to provide exceptional service and comfortable accommodations for each and every guest. Your positive feedback validates our efforts and serves as a constant reminder of our commitment to excellence. Your comments regarding the cleanliness and comfort of our rooms are particularly gratifying. We pride ourselves on maintaining high standards of hygiene and luxury, ensuring that each guest enjoys a relaxing and enjoyable stay！
Pienianzhujiu
Simple Tatami Room
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 1, 2024
服务：👍🏻 环境：👍🏻 卫生：👍🏻 设施：👍🏻 minibar零食:👍🏻👍🏻👍🏻
Response from Property: 尊敬的賓客: 您好! 感謝您對筱滿的大力支持，您的滿意就是筱滿前進的動力，無需贅言，常來就好咯! 祝: 工作順利，天天好心情 O（∩ _∩ ）O~
Guest User
Cozy Queen Room
Stayed in Mar 2023
Couples
2 review
5.0/5
Outstanding
Posted on Apr 8, 2023
Good！
Response from Property: 尊敬的賓客:您好!有時幸福衹是一種感覺，衹要用心感受，它時刻縈繞在我們身邊，記憶中的很多東西，因為幸福的感覺，時間再久，心境依然不變。享受生活，分享喜悦，感謝您對我們的喜愛，因為有您，我們是幸福的!
Guest User
Simple Tatami Room
Stayed in Feb 2025
Other
8 review
5.0/5
Outstanding
Posted on Mar 7, 2025
Thoughtful and considerate service is superb. The hotel is full of design style. It is clean and neat but has layers. The black and white is the perfect solution to the oppressive feeling of not too big a space. It is just right. The teak color matching is just right. It jumps out of the dull color tone. It is a very free and easy environment. It will definitely be the best choice next time I come.
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Response from Property: 尊敬的賓客: 您好! 您每一次的選擇是我們的無尚榮幸，您對我們始終如一的支持讓我 們倍感欣喜。期待與您的再次相聚!
Zhuzhu
Queen Room With Terrace
Stayed in Feb 2025
Family
10 review
5.0/5
Outstanding
Posted on Mar 5, 2025
It was the third night. We booked a starry sky terrace room. Due to the cold weather, we didn't stay in the terrace much, but the space was quite large. My daughter said she still liked the previous room type. This room is more suitable for a family. The hotel front desk and room service are very good. I will choose this place again in the future. It is very clean according to the recommendation.
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Response from Property: 尊敬的賓客:您好!感謝您再回來!巴金説“美 好而又温暖的東西在記憶深處”，記憶是温暖，温暖是記憶，滄海桑田，記憶中的温暖，永恆不變。希望筱滿會是您記憶裏永遠的暖!歡迎常回來!祝:安好!
SheyingshiDanny
Holiday·Exclusive Double Bed Room
Stayed in Jan 2025
Couples
47 review
5.0/5
Outstanding
Posted on Feb 28, 2025
I came to Nanjing for filming some time ago and chose Xiaoman·AZITA Designer City Inn. The experience was great💯 I must recommend it to everyone! 📍The inn is in Nanjing Gulou District, with an excellent location. Next to it is Wuyue Square, which is very convenient for eating, shopping, and watching movies. And it has its own parking lot, so friends who drive here don’t have to worry about parking problems🚗 🏠As soon as you enter the inn, you will be surrounded by a full sense of design. It is simple yet luxurious, and every corner is full of hidden thoughts. Any photo you take will be beyond the movie. It is worthy of being a space created by the designer. The room is fully equipped with supporting facilities, and it is comfortable and safe to live in🛏 The front desk staff is warm and thoughtful, and the check-in is quick. They also carefully recommend the surrounding shooting spots📸 This time, the shooting task in Nanjing was successfully completed, and this homestay contributed greatly. Next time I come to Nanjing, I will definitely choose here!
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Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of Xiaoman has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue to work hard and make progress. I look forward to serving you next time!
Guest User
Simple Tatami Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
The air conditioner is very comfortable. It was still quite cold at the end of February, but the heating function is very good. It is very quiet at night and not noisy. The tatami can be moved slightly, so it is convenient to watch TV against the wall. The TV is a relatively new model with built-in video software and can also cast the screen, which is very clear. The pillows are one hard and one soft, and you can adjust them yourself when sleeping at night. The beds look very new, very clean, and have no smell. I hope they can continue to maintain this. I will stay here again if I come to Nanjing next time. There is drinking water, small drinks, and snacks in the room, all free, which is a big plus. There are laundry detergent and lotion, and they smell pretty good. The water volume and water pressure of the shower head are a little small, but the shower and toilet are separated into dry and wet areas, so it is still very comfortable overall.
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
X_Shirley_Y
Simple Tatami Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 24, 2025
The overall design is white and creamy, warm and comfortable, with its own cafe and gym. The refrigerator has free drinking water and snacks, the smart toilet and shower room have strong water pressure, and the bath is very comfortable. Disposable towels, face towels and even laundry detergent are also prepared. The downstairs is fully equipped and overall satisfactory.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Xiaoman. It is a great honor to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoman's service and look forward to your and your family's stay again!
Guest User
Holiday·Exclusive Twin Room
Stayed in Jan 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 22, 2025
The hotel is in a great location, and it's only three minutes away from the Lion Bridge Food Street. The overall design of the hotel is great and clean. The lobby is bright, and the reception is super warm. The room is equipped with disposable towels and bath towels, which is convenient and hygienic. Snacks were also given when leaving the hotel. This stay experience was very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Xiaoman. It is a great honor to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoman's service and look forward to your and your family's stay again!
Guest User
Holiday·Exclusive Double Bed Room
Stayed in Jan 2025
Couples
4 review
5.0/5
Outstanding
Posted on Feb 20, 2025
The room design is very clever, the sound insulation is very good, and there is also a study room for office work! The sanitation and cleaning are very good, the front desk service is very enthusiastic, and it is very cost-effective!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Nanguanan85
Tea Ceremony Tatami Double Bed Room
Stayed in Jan 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 16, 2025
Environment: The whole decoration style is what I like, very clean and refreshing Hygiene: Very clean, perfume is placed in the corner of the corridor of the room, which makes people feel very comfortable Service: The young man and the young lady are very enthusiastic, especially the coffee made by the young man is worth a try Next time I come to Nanjing, I will stay at this hotel again
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Noooooone
Simple Tatami Room
Stayed in Jan 2025
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 9, 2025
The room is full of design, artistic atmosphere, simple and elegant; All kinds of supplies are fully equipped, and disposable bath towels are provided, which is very user-friendly; The bedding is clean and comfortable, the air conditioner is powerful, and the home appliances are highly intelligent; I am very satisfied with all aspects and will come again next time I have the chance.
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Response from Property: Dear guest: Hello! Thank you for your encouragement and recommendation to Xiaoman! Gold and silver awards are not as good as your praise, gold and silver cups are not as good as your reputation, we will not let you down! Wish you all the best!
Guest User
Elegant 2-bed Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The first two days we stayed in a double bed without window. It was a little small for a family, but it was fine for two people. The third day we stayed in a double bed with window. It was a little bigger. The toilet was fully automatic. Disposable towels, bath towels, bottled water, drinks, AD calcium milk, etc. were provided. The child poured out the milk tea. After calling the auntie, she came to clean the room immediately. Everyone at the front desk was very nice. When we checked out, we were given a bag of snacks. The location is very good. There is a shopping mall behind you. Nanjing food stalls, Jiming soup dumplings, and Chayan are all nearby.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for coming back! Ba Jin said, "The beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. The world has changed, but the warmth in memory remains unchanged. I hope Xiaoman will always be the warmth in your memory! Welcome to come back often! I wish you: well!
Guest User
Holiday·Exclusive Double Bed Room
Stayed in Dec 2024
Couples
1 review
3.5/5
Posted on Jan 29, 2025
This is a very serious review. In general (in layman's terms): it looks good but is not practical, and the advantages and disadvantages are particularly obvious! Advantages: 1. The design is very good and the photos are also good; 2. The attitude is very good. After checking in, I found that the toilet was flushed, and the lady immediately helped to solve it. Later, she changed our room; 3. The service is very good. There are natural body masks, eye masks, etc. for check-in, disposable items, snacks and other souvenirs for check-out, and various toiletries and drinks are available, and they are free! Disadvantages: 1. The bed is too soft. I have stayed in so many hotels, and this is the softest one. It is the kind that the middle of the body is concave. I took out a plaster for 55 when I woke up the next day; 2. In the bathroom, why does the washbasin splash water, why does the smart toilet spray water, and why does the water in the bathroom overflow outside? I really don’t understand it! Moreover, the toilet cannot be flushed if the power is unplugged, and there is no towel outside the bathroom for us to pad! Really... 3. Toiletries, all disposable, no brand, this is ok, but no towels, it's really inconvenient after washing my hair, I feel it's not clean after washing it twice with shampoo, it feels like I gave it but didn't give it well... There are other details that can be complained about, I won't list them one by one, I can only say that if you want to try this style, you can try it once, but there is no need to try it twice, unless the boss can improve at least 1 and 2, otherwise the experience is really...
Original TextTranslated by Google
Response from Property: Dear distinguished guest, Happy New Year! First of all, thank you very much for choosing to stay with your family during the New Year! I am really sorry for not being able to bring you a very good stay experience this time. I am really sorry. After seeing your message, I immediately arranged for the guest room to check the mattress in your room and made a deal with it. Thank you for your feedback! The staff was a bit tight during the New Year, and we were indeed not well-received in some aspects. I am really sorry! At the same time, thank you very much for your recognition of our service and design style. Indeed, our main style is the designer cave style. The pure white micro-cement looks good. The configuration in the room is also selected by the designer and is very textured. Snacks, drinks and mineral water are all free. Now the upgraded matching disposable supplies and 24-hour butler service are deeply loved and recognized by customers! Of course, we still have many shortcomings. For example, the wash basin you mentioned is indeed designed with aesthetics in mind, but it is a little lacking in practicality. Because you are staying in our first store, we lack experience. At present, we have almost avoided all the imperfections of the first store in Yaowan Store 2. So Xiaoman is also growing and improving slowly. In the process, we really want to thank guests like you for your tolerance and understanding of us. It is because of guests like you who have high quality requirements that we can do better and better! So thank you again for choosing us Xiaoman. If you have the opportunity, please go and experience our Xuzhou Yaowan Store 2. I believe you will be satisfied! Finally, I wish you and your family a prosperous and smooth year of the snake❤️