Vienna Hotel (Nanjing Software Avenue Branch)

Vienna Hotel (Nanjing Software Avenue Branch) Reviews

Vienna Hotel (Nanjing Software Avenue Branch)

Floor 8-15, Block B, Zhonghe Building, No. 80 Ningshuang Road, Yuhuatai District, Nanjing, Jiangsu, ChinaView Hotel Details
Vienna Hotel (Nanjing Software Avenue Branch)
Vienna Hotel (Nanjing Software Avenue Branch)Vienna Hotel (Nanjing Software Avenue Branch)Vienna Hotel (Nanjing Software Avenue Branch)
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Vienna Hotel (Nanjing Software Avenue Branch) Guest Reviews

4.5/5
Good
890 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(890)
Positive reviews(849)
Reviews with photos/video(142)
Friendly front desk staff(79)
Classy environment(55)
Large rooms(37)
Perfect for business trips(24)
Easy to get around(24)
Many amenities(17)
Elevator was OK(8)
Stayed multiple times(5)
Negative reviews(41)
TheItalianJob
Deluxe Room (2 Beds)
Stayed in Jun 2023
Business travelers
27 review
3.7/5
Posted on Aug 16, 2023
Hotel was pretty good for the price. Big rooms and bathrooms. Price I decent. Breakfast could be improved
Response from Property: First of all, thank you for choosing Vienna. We have held a full-staff meeting for timely training and education on the issues you responded to. We hope you can see our changes next time you come. Thank you for your valuable suggestions. Vienna International Hotel Nanjing South Railway Station Software Avenue All the store staff look forward to your visit again!
Guest User
Business Double Room
Stayed in Apr 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 23, 2023
Excellent hotel & the service was impeccable. I stayed for around 7 nights in the hotel and they upgraded my room and even offered me free breakfast even though it was not included in my booking. Very warm & welcoming staff, overall a very pleasant stay in Vienna Hotel.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Ouou
Deluxe Double Room
Stayed in Jul 2024
Travel with friends
14 review
3.5/5
Posted on Aug 22, 2024
The hotel is located in the software park, which is quite convenient for business in the software park. There are often trainings in the hotel, and there are quite a lot of people. The breakfast is ordinary and filling. The room facilities are of normal standards, but it feels relatively small, and the sound insulation is average. Noisy corridors will affect
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Response from Property: First of all, thank you for choosing Vienna. We have held a full-staff meeting for timely training and education on the issues you responded to. We hope you can see our changes next time you come. Thank you for your valuable suggestions. Vienna International Hotel Nanjing South Railway Station Software Avenue All the store staff look forward to your visit again!
Guest User
Business Double Room
Stayed in Sep 2023
Business travelers
15 review
1.0/5
Posted on Oct 25, 2023
First of all, the check-in experience was particularly bad. On the first night, the room still had toilet paper used by the previous guest. I forgot about it and extended my stay the next day. The service attitude at the front desk was amazing. Because the room type I booked was different, I wanted to extend my stay and change rooms. The front desk asked me what room to change, and then I didn’t have any sense of good service. It seems that they didn't have this service concept for a few days after arriving, and then they changed my room. When I was relaxing and listening to music in the room, suddenly, the door opened, and a strange man stared at me. I was very upset. Speechless. I called the front desk, but the first person didn't answer. The second person shirks responsibility by saying he doesn't know the situation. Until now as of today. Haven't said give me an answer yet. It was a really bad experience, not recommended. Poor service. Poor hygiene. The front desk operation process is not up to standard, resulting in duplication of rooms.
Original TextTranslated by Google
Response from Property: First of all, thank you for choosing Vienna. We have held a full-staff meeting for timely training and education on the issues you responded to. We hope you can see our changes next time you come. Thank you for your valuable suggestions. Vienna International Hotel Nanjing South Railway Station Software Avenue All the store staff look forward to your visit again!
Anonymous User
Deluxe Double Room
Stayed in Apr 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on May 20, 2023
Mr. Song reserved the room he needed in advance and solved the problems that could be solved, so he wrote this good review. The hotel has complete facilities, rich breakfast, and is clean. It is the best choice for business trips and banquets. I will stay here again next time~
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6/7
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Business Double Room
Stayed in Mar 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 1, 2023
A very good accommodation experience. I was a little worried after reading the reviews, but I was really surprised when I entered. The environment is very good and the service attitude is very enthusiastic! ! ! I made an appointment with my sisters to come and stay at the next concert! I didn’t take any photos, I only took a 5s video, so I’ll show you the screenshot environment~
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Business Double Room
Stayed in Nov 2024
Business travelers
5 review
1.5/5
Posted on Dec 13, 2024
因為出差的關係,住過多個城市的維也納國際酒店,這次的最令人難忘。 房間衞生堪憂:床上有未清理的長頭髮(我本人短髮);上一個住客的口杯上有污漬沒清理。 前台工作不負責任:因為覺得原房間吵,跟前台協調換房間。前台開始説讓我直接拿行李去新房間,會讓服務生幫忙開新房間的門,再來制卡,也不理解為什麼當時不給制卡。然後我換號房間,鎖了門,正在辦公中,突然門被一位男士刷開了。。。下樓協調,前台説上一個前台服務員並沒有在系統中操作換房,把我們的房間又給了別人。。。如果我當時沒有穿戴整齊,或者在洗澡,,這也太可怕了。
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Response from Property: 首先感謝您選擇維也納,您反應的問題我們已經召開全員會議進行及時培訓教育,希望您下次再來的時候能看到我們的改變,感謝您提出的寶貴建議,維也納國際酒店南京南站軟件大道店全體員工恭候您的再次光臨!
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 11, 2024
哇塞 這個價格住一晚維也納真的是超划算,性價比賊高 誰懂啊,而且工作人員都很熱情,環境衞生真的很合我的心意,衞生間這個鏡子我真的是喜歡啊啊啊啊啊🤩
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 25, 2024
酒店離南京南站很近,且酒店大廳大氣上檔次,住的非常舒服!前台美女服務到位,非常熱情!
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 29, 2024
酒店位置很好找 房間空間很大 乾淨整潔 服務態度很好 前台小姐姐笑容好甜
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
前台服務超級熱情!一次很棒的出行體驗!
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Business Double Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
前台熱情耐心, 環境:好,地理位置優越,很好下次還來.
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Deluxe Room (2 Beds)
Stayed in Jul 2024
Other
9 review
4.0/5
Very Good
Posted on Nov 6, 2024
送孩子上學,在學校附近住一晚,乾淨整潔又安靜,感覺還不錯,酒店房間設施還不錯,就是大廳一般,拉低了檔次,酒店去景區打車也方便
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Response from Property: 首先感謝您選擇維也納,您反應的問題我們已經召開全員會議進行及時培訓教育,希望您下次再來的時候能看到我們的改變,感謝您提出的寶貴建議,維也納國際酒店南京南站軟件大道店全體員工恭候您的再次光臨!
Bill_Liang
Business Double Room
Stayed in Jul 2024
Business travelers
48 review
4.6/5
Great
Posted on Sep 17, 2024
在維也納裏算不錯的,國際還是好一些,房間很多,隔音不錯不吵。早餐很豐富。缺點:屋裡有個大柱子很扣分,出門要走比較遠才有吃飯的地方。
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Business Double Room
Stayed in Jul 2024
Business travelers
12 review
4.0/5
Very Good
Posted on Sep 7, 2024
房間比較大,但是酒店陳舊,感覺有些年代了,早餐的品種不算少,但味道比較一般。主要離出差園區近,確實很方便
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!