Atour Hotel (Nanjing South Railway Station, Shangyuan Street) Reviews

They were nice with me and have good comprehension

I booked this hotel for my cousin. He had the best experience here. The staff was very friendly and helpful. The hotel was clean and very close to the Nanjing South Train Station. I will definitely stay there in the future because of his experience.

Had to stay here for business purposes. The breakfast buffet was excellent. The staff were really helpful. If I’m coming to Nanjing, I will definitely stay here again

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The room is clean and tidy, and the service at the front desk and guest room restaurant is very warm and thoughtful! Breakfast and supper are provided. The breakfast is rich and varied, suitable for tourists from all over the world and children. The duck blood vermicelli is super delicious. During the May Day holiday, breakfast was delayed to 11 o'clock, which is very humane.

Yaduo is still of excellent quality as always, which is great. When you check into this hotel, you will be shocked by its elegance and comfort. From the exterior to the interior decoration of the hotel, it shows a noble and elegant atmosphere. The lobby of the hotel is spacious and bright, beautifully decorated, making people feel at home. After checking in to the room, you will find that the layout of the room is very sophisticated, and every detail shows the hotel's care. The bed is soft and comfortable, and people don't want to get up after lying on it. The furniture and decoration in the room show high quality and exquisiteness, making people feel noble and comfortable. The service of the hotel is impeccable. The staff is warm and thoughtful, and they are always ready to help guests. Whether it is check-in or catering services, people feel at home. The hotel's catering is a highlight, with a variety of delicious food, authentic taste, and endless aftertaste. In addition, the hotel's facilities are also complete. Whether it is a gym, a swimming pool or a spa, guests can relax while enjoying the service and enjoy the fun of vacation. In general, this hotel deserves high praise in terms of hardware facilities and software services. If you are looking for a high-quality, comfortable and elegant hotel, this hotel is definitely your best choice. I hope you can spend a pleasant time here and leave good memories.

I took my child out to play during the holidays and chose an Atour Hotel that is relatively close to the South Station. The child fell on the way back. The front desk staff saw the baby crying, brought toys to make the baby happy, and played with the baby. Then the staff told me that there was something wrong with the child's wrist. At this time, I seemed to realize the seriousness of the matter. The girl at the front desk immediately told me that there was a hospital one kilometer away. Without saying a word, she called a taxi for me and accompanied us to the hospital. At the hospital, it was found that the child's wrist triangular bone was fractured and needed plaster fixation. For three hours, the staff ran up and down to help us register and get films. They accompanied me throughout the whole process and encouraged me not to worry. It was really fortunate that I was accompanied by the staff of Atour Hotel, otherwise I, a new mother, really didn’t know what to do in other places. On the way back to the hotel, I learned that the front desk staff was a young girl named Ke Xin. I am really grateful to the staff of Atour, thank you for your kindness, and wish you all the best in your work and prosperous business! ❤️

The service is really warm and thoughtful, otherwise I can't stay in such a room. The hardware conditions are too poor. The room design is so weird that there is no place to step, ah! The breakfast is very good and the service time is long enough!

Very satisfied, clean and tidy, especially considerate of customers, the mineral water is heated up when it is cold, very humane, and equipped with many commonly used daily necessities, very considerate and thoughtful, the location is also very convenient

The lobby is spacious, clean and bright, the internet is good, the rooms are comfortable and tidy, the service is good, and there is free parking. The lobby is spacious, clean and bright, the internet is good, the rooms are comfortable and tidy, the service is good, and there is free parking.

Very satisfied Facilities: perfect Sanitation: clean Environment: high-end Service: considerate

Good environment, rich breakfast and convenient transportation.

The service is very thoughtful. They will send warm water when it is cold. They will help you if you need help. The room is very comfortable. It is very close to Wanda. There are many delicious foods. It is my first time to experience Huaiyang cuisine. It is very good.

The lobby environment is great, there are free books to borrow, the front desk service is warm, there are free snacks in the room, the bathroom is clean and tidy, there are many varieties of breakfast, the duck blood vermicelli soup is especially delicious, the weather is cold, and the hotel also gave away hot packs and hot mineral water when leaving, which is especially heartwarming!