Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(5044)
Positive reviews(4979)
Reviews with photos/video(1276)
Fantastic river view(577)
Delicious breakfast(454)
Friendly front desk staff(240)
Would stay again(180)
Perfect for kids(147)
Delicious buffet(56)
Great swimming pool(49)
Children's amenities available(28)
Negative reviews(65)
Guest User
“D-Duck” Parent-Child Room
Stayed in Dec 2023
Family
23 review
10.0/10
Outstanding
Posted on Jan 20, 2024
Nice breakfast and dinner buffet, the stuff is very friendly. Rooms are clean and spacious.
Response from Property: Dear E266384 * * *, thank you for sharing your stay experience. We are honored to provide you with satisfactory service. We are committed to providing every guest with sincere and warm hospitality, allowing them to feel the sincere welcome and importance of the hotel, and always honored to provide excellent high-quality service. Thank you again for your comment. Looking forward to meeting you again.Reise Li, General Manager of Crowne Plaza Nanchang Riverside.
Chin Hon
1 King Standard River View
Stayed in Nov 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Jan 19, 2025
Great location
Response from Property: Dear guest, thank you for staying at Crowne Plaza Nanchang Riverside.Close to the Ganjiang River geographical advantage, the hotel has a good surrounding ecological environment, fresh air makes people feel relaxed and comfortable.We wish to serve you again. - Reise Li, GM of Crowne Plaza Nanchang Riverside
Chinx52
1 Bedroom Suite City View
Stayed in Jun 2023
Solo travelers
33 review
10.0/10
Outstanding
Posted on Jul 4, 2023
Fantastic stay, room was great and spacious. Shout out to Penny for being such an amazing person and helping me out with everything. Penny contacted me a few hours before check in, and made sure everything was perfect for my stay. She told me to contact her in case of anything and also upgraded my room! The customer service is definitely a wow factor! The rest of the staff were also extremely nice, and it is pretty amazing how quick the front desk picks up when you need something from your room.
This stay was more than great, thanks again Crowne Plaza, definitely will be back; and special thanks to Penny for making my stay feel special!
Response from Property: Dear _TSXX672kv7l****, thank you for staying at Crowne Plaza Nanchang Riverside.Your praise of Penny has been conveyed to her, and she and her excellent colleagues will work harder to create an amazing stay experience for guests. It‘s a great honor that you had a good time here, we wish to serve you again. - Reise Li, GM of Crowne Plaza Nanchang Riverside
Guest User
2 Twin Standard
Stayed in Nov 2023
Family
11 review
10.0/10
Outstanding
Posted on Dec 26, 2023
设施:good
卫生:good
环境:good
服务:good
Response from Property: 親愛的_WeChat228893****您好,感謝分享您的入住體驗,能提供讓您滿意的服務我們深感榮幸。緊鄰贛江的地理優勢讓酒店擁有良好的周邊生態環境,清新的空氣讓人心曠神怡、格外舒服。良好的生態環境與新鮮的江畔空氣為客人提供了自我放鬆的最佳場所。清晨或傍晚,沿江邊小踱,碧綠的江水、輕柔的微風、宛如彩虹的跨江大橋和沿江建築羣讓您一掃疲勞,迴歸內心深處的自我。再次感謝您的評論,期待下次與您相遇。南昌力高皇冠假日酒店總經理李睿
MminLondon
2 Twin Standard
Stayed in Nov 2023
Couples
11 review
10.0/10
Outstanding
Posted on Jan 12, 2024
Excellent stay
Response from Property: 親愛的_TIGBnudpfdk****您好,感謝分享您的入住體驗,能提供讓您滿意的服務我們深感榮幸。優越的地理位置賦予了酒店獨一無二的江畔景緻,優越的地理位置不論是自駕、地鐵或是的士、公交出行,均可讓您暢享高效的便捷交通。距離酒店車程僅10餘分鐘的滕王閣,素有“西江第一樓”的美譽,千百年來人們為“落霞與孤鶩齊飛,秋水共長天一色”的贛江美景所陶醉,成為了遊覽南昌不可缺少的景觀元素。您可在夜晚登上滕王閣遊輪,這是欣賞贛江夜景的絕妙平台,360度無死角觀光東岸滕王閣的古樸雄偉、西岸紅谷灘的時尚靚麗。兩岸異彩,一脈相承。再次感謝您的評論,期待下次與您相遇。南昌力高皇冠假日酒店總經理李睿
Renzituo23
1 King Standard
Stayed in Feb 2024
Business travelers
10 review
10.0/10
Outstanding
Posted on Mar 20, 2024
Alice小👍👍👍
Response from Property: 親愛的人字拖23您好,感謝分享您的入住體驗,能提供讓您滿意的服務我們深感榮幸。僅代表Alice向您的讚揚表示謝意。Alice出色的服務是洲際真正待客之道的體現之一,隨着您的不斷入住,您將發現越來越多洲際的精彩和更多温馨動人的服務小故事。酒店美麗的自然風光、可口豐盛的早餐和清新乾淨的環境始終保持着頗高的客評滿意度,客人的認可與稱讚更激勵着我們越做越好。再次感謝您的評論,期待下次與您相遇。南昌力高皇冠假日酒店總經理李睿
Nanchengshaonv
1 Bedroom Suite River View
Stayed in May 2023
Couples
1 review
10.0/10
Outstanding
Posted on Jun 23, 2023
Alice
Response from Property: 親愛的南城少女您好,感謝分享您的入住體驗,能提供讓您滿意的服務我們深感榮幸。您對Alice的點名表揚已經轉達至她本人,她與她優秀的同事將更加努力、為客人創造充滿驚喜的入住體驗。南昌力高皇冠假日處於優美靜謐的贛江邊,夏日傍晚的江邊綠道在夕陽的氤氲下為您帶來最舒心的氛圍。再次感謝您的評論,期待下次與您相遇。南昌力高皇冠假日酒店總經理李睿
2auu
1 King Standard
Stayed in Apr 2025
Travel with friends
35 review
10.0/10
Outstanding
Posted on May 14, 2025
The hotel is large and the service is very good. It was already past 8pm when we arrived at the hotel. We were told that there was a simple dinner available. We just didn't have dinner. We thought it would be a simple salad and small bread, but the dishes were very rich. There were also special mixed rice dumplings, preserved egg and lean meat soup, and small hot pot desserts. In short, the meal was very good and happy~
Then there were two free drinks the next morning. You can pick them up on the first floor. I got 2 iced American coffees✌️
July of the hotel was very considerate and prepared the room for us in advance. There were also 2 boxes of bedtime milk at the bedside of the room🥛
The hotel's gym is also great. The equipment is complete and easy to use!
The hotel is also in a good location. It is very close to everything and very convenient.
There are also charging piles for charging trams.
First time in Nanchang. The experience is great!
Original TextTranslated by Google
6/20
Response from Property: Dear 2auu, thank you for sharing your stay experience. We are honored to provide you with satisfactory service. Plenty of energy and a good mood are the key factors to your success. The 6th floor of the hotel provides a gym with river views, a semi-outdoor sun-heated swimming pool, and professional services to relax your body and mind and recharge your energy. July is a representative of the hotel's outstanding employees. Her professional and efficient service has left a deep impression on many regular guests and saved them precious time. We welcome you to stay again. July and her equally excellent colleagues will continue to bring you the elegant enjoyment of intercontinental quality. I hope that the convenient transportation access, the tall river view location and the fresh outdoor natural environment will make the hotel your first choice as always. I sincerely look forward to meeting you again. Li Rui, General Manager of Crowne Plaza Nanchang Ligao
Guest User
1 King Standard Club Lounge Access
Stayed in Apr 2025
Business travelers
15 review
10.0/10
Outstanding
Posted on May 23, 2025
I am very satisfied with the service, room facilities and environment. After comparing many hotels, I finally chose this one. The transportation is convenient, the service and facilities are very comfortable, and the free happy hour is also very good. The reception service butler Xiao Pan arranged everything for us one day in advance. When we arrived at the hotel, we could check in quickly. This is very friendly for me who often travels on business. I will definitely stay in this hotel next time I come to Nanchang.
Original TextTranslated by Google
Response from Property: Dear E3548****, thank you for sharing your stay experience. We are honored to provide you with satisfactory service. Your praise for Xiao Pan has been conveyed to her. She and her excellent colleagues will work harder to create a pleasant stay experience for guests. Convenient transportation and zero-pressure parking make the hotel a unique highlight in a bustling city. The riverside road, natural beauty and harmonious ecology just outside the door fully bless the happiness and superiority of staying. Thank you again for your comments and look forward to seeing you next time. Li Rui, General Manager of Crowne Plaza Nanchang
Guest User
1 King Standard River View
Stayed in Apr 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on May 18, 2025
I was very satisfied with the hotel I stayed in when I came to Nanchang for the first time. The location is good, very close to Wanshou Palace and Tengwang Pavilion, and it is convenient to take a taxi. The hotel staff are very enthusiastic and the guest relations July is considerate and thoughtful. When I came back late, I was surprised to find that the night bed had been made and milk was delivered. The room was clean and the bed was very comfortable. The room type was upgraded and the river view was particularly good. You can see the Ferris wheel on the other side.
Original TextTranslated by Google
Response from Property: 親愛的M257379****您好,感謝分享您的入住體驗,能提供讓您滿意的服務我們深感榮幸。July是酒店傑出的員工之一,屢次受到客人好評,她的貼心、周到服務體現出洲際酒店集團真正的待客之道。鬧中取靜的酒店位置很好的將城市的喧嘩過渡到田園的靜謐,滿足了客人“出則繁華、入則寧靜”的平衡生活圈,15-20分鐘即達周邊熱門景點的便利優勢讓客人的入住充滿歡樂。再次感謝您的評論,期待下次與您相遇。南昌力高皇冠假日酒店總經理李睿
Guest User
2 Twin Standard
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on May 17, 2025
Facilities: The hair dryer is not very easy to use. It is recommended that you bring your own or the hotel may replace it in the future. At present, you need to press the button manually to start the wind. The power is not very strong. The hair dries slowly. It is not very friendly to girls with long hair. But it is just a small suggestion. Overall, it is very good and harmless. It may also be that the room type is different, so the supporting equipment is different. Sanitary: The sanitary equipment is very complete. There are disposable toilet mats, disposable slippers and other supporting supplies. Good reviews. Environment: The environment is also very good. Takeaways can be delivered to the door of the room by a special robot. However, a warm reminder that if there are many takeaway orders at night or at meal time, you may have to wait for a while when the takeaway has arrived at the hotel because the small robot is not so fast. You need to wait patiently. There are also drinks, desserts, etc. in the lobby. You can buy a river view room on demand. It is also good. Service: The service is great. There is good night milk. It is very warm and considerate. The towels are laid out and the slippers are placed. 😻
Original TextTranslated by Google
Response from Property: 親愛的M584462****您好,感謝分享您的入住體驗,能提供讓您滿意的服務我們深感榮幸。入住期間,如果您有任何需要協助事宜,可隨時告知酒店員工,每一位員工都將高效與您反饋、助你事半功倍。酒店美麗的自然風光、可口豐盛的早餐和清新乾淨的環境始終保持着頗高的客評滿意度,客人的認可與稱讚更激勵着我們越做越好。再次感謝您的評論,期待下次與您相遇。南昌力高皇冠假日酒店總經理李睿
Guest User
2 Twin Standard River View
Stayed in Apr 2025
Travel with friends
22 review
10.0/10
Outstanding
Posted on May 15, 2025
Jiangxi is a beautiful place with beautiful mountains and clear waters. I searched for a first-class hotel near the river in Nanchang on Ctrip, and I found the right one - Crowne Plaza Nanchang. The view of the Ganjiang River outside the window is really magnificent and amazing! This is a first-class hotel chain under InterContinental. Whether it is hotel facilities, services, catering, rooms or supplies, they can be called a real five-star hotel configuration. Attached are some photos taken outside the window.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝分享您的入住體驗,能提供讓您滿意的服務我們深感榮幸。非常感謝您對我們服務的肯定,我們不僅僅要做好自己的本職工作,還應時刻關注客人的個性需求,為每一位客人提供個性化服務,通過優質服務給客人驚喜,最終讓客人滿意,對待每一位客人都像對待自己的家人,用盡自己的心思為客人服務,讓客人的旅途不再孤獨。再次感謝您的評論,期待下次與您相遇。南昌力高皇冠假日酒店總經理李睿
Guest User
1 King Standard
Stayed in Apr 2025
Family
27 review
10.0/10
Outstanding
Posted on May 12, 2025
The river view room has a very good view and the room facilities are also very good. The service staff are very friendly and enthusiastic, especially July, who answered all our questions and recommended many restaurants that locals like. We tried them and they were all very good. A pleasant stay!
Original TextTranslated by Google
Response from Property: Dear aimee****, thank you for sharing your stay experience. We are honored to provide you with satisfactory service. July is one of the outstanding employees of the hotel and has been praised by guests many times. Her professional and meticulous service reflects the true hospitality of InterContinental Hotels Group. The hotel is located on the bank of Ganjiang River, with convenient transportation. Tengwang Pavilion, which is only more than 10 minutes' drive from the hotel, is known as the "No. 1 Building in Xijiang River". For thousands of years, people have been intoxicated by the beautiful scenery of Ganjiang River, where "the setting sun and the solitary wild geese fly together, and the autumn water and the sky are the same color", which has become an indispensable landscape element for visiting Nanchang. Thank you again for your comments and look forward to seeing you next time. Li Rui, General Manager of Crowne Plaza Nanchang
🤪🤪e
2 Twin Standard
Stayed in Apr 2025
Family
10 review
10.0/10
Outstanding
Posted on May 12, 2025
Although the hotel is more than ten years old, the facilities and equipment seem to be well maintained. The river view is beautiful both at night and during the day. I didn't feel that the service would be interrupted while waiting for the room in the lobby. Thanks to July for the service. I will consider staying here next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience. We are honored to provide you with satisfactory service. All hotel staff, including July, demonstrate the true hospitality of InterContinental Hotels Group with professional service and full enthusiasm. Crowne Plaza Nanchang Riverside is the first internationally affiliated five-star hotel in Nanchang. For nearly fourteen years, it has brought a comfortable and pleasant stay experience to guests throughout Nanchang. We also hope that the convenient transportation access, high river view location and fresh outdoor natural environment will make the hotel your first choice as always. We sincerely look forward to meeting you again. Li Rui, General Manager of Crowne Plaza Nanchang Riverside
Guest User
Standard Room
Stayed in Apr 2025
Couples
13 review
10.0/10
Outstanding
Posted on May 9, 2025
The scenery of Crowne Plaza Nanchang Ligao is very good. Outside the window is the Ganjiang River. Looking at the wide surface of the Ganjiang River, I feel very good. The hotel is very clean and well-equipped. All the waiters are very dedicated. Here, I would like to especially thank Manager Zhou and Manager Li Jiaxin of the restaurant. Because I had a fever when I arrived here, and it was a high fever. The two managers took turns to send me sick meals. Every day, there were freshly cooked porridge, pickles, various fruits and snacks, which made me recover very quickly. I am an old man in my 60s and I feel the same care as my family here. I give a big thumbs up for their warm and thoughtful service. In addition, I would like to thank the operator Xiaoyi for her warm and thoughtful service. She upgraded our room and asked me if I had any requirements every day when she knew I was sick. I am very grateful to all the staff who served me. Thank you.
Original TextTranslated by Google
Response from Property: 親愛的M441726****您好,感謝分享您的入住體驗,能提供讓您滿意的服務我們深感榮幸。矗立江邊的高挑觀景地勢讓酒店客房擁有不同角度的江面風光。拉開窗簾,透過玻璃遠眺,江邊無限風光一覽無遺。感謝您對員工賙濟南、李嘉欣和小儀服務的高度稱讚,很欣慰酒店工作人員熱情周到、細緻體貼的專業服務帶您領略了真正的待客之道,為您留下了美好記憶。我們致力於為每一位賓客提供充滿真情實意的熱情款待,讓客人感受到酒店誠摯的歡迎與重視,並始終以提供卓越的高品質服務為榮耀。再次感謝您的評論,期待下次與您相遇。南昌力高皇冠假日酒店總經理李睿