Aloft Hotels in Muscat

5⭐️for the service as I had the pleasure of interacting with Ms. Beena at the front desk, and I must say, she truly went above and beyond to ensure my stay was nothing short of outstanding. From the moment I approached her she greeted me with a warm smile and a friendly demeanor that immediately made me feel welcome. She is attentive, efficient, and knowledgeable, answering all my questions and addressing my every need with professionalism and poise. What truly impressed me, was her willingness to go the extra mile to ensure my comfort and satisfaction. She took the time to listen to my requests, offered personalized recommendations, and even followed up with me to ensure that everything was to my liking. Ms. Beena is a true asset to your team, and her exceptional service has left a lasting impression on me. She embody the perfect blend of professionalism, kindness, and hospitality, and I feel grateful to have had the opportunity to interact with her. For cleanliness i rated it 4 coz maybe the housekeeping missed to change cover for 1 pillow, there are 4 pillows in the room however theres 1 that smells used and have a little stain on it already. Aside from it generally the hotel is clean and tidy. Location: No nearby/walking distance shops, stores, restaurants or mall. Amenities: all standards are available