Phoenix Motels

We made a reservation for Tuesday Jan 24th through Friday Jan 27th 2023. We were with our 2 granddaughters (8 and 10) and needed a room for three nights. When we got into town we checked in and put the room on our debit card The room was in such poor condition that we decided not to stay. The bathtub was cracked and had been repaired several times, in the shower and bathroom tile was coming off and had come off the walls, the kitchenette stove and burners were rusty and poorly maintained, the whole room was in similar condition. We decided to find another hotel, so we checked out and didn't use the room. The front desk employee told us that we had to wait until the next day to talk with the manager. The next day the manager said that we had to pay for the whole 3 days. even though we didn't stay at all. This is just wrong, unethical and dishonest. I'm going to tell everyone I can how HOMETOWNE STUDIOS PHOENIX - DUNLAP AVE stole from us. GUESTS BEWARE.

Friendly staff, clean environment, very quiet, next to the highway so it was very convenient. Definitely recommend for someone that needs a clean, quiet place to stay at a relatively decent price.

The room is big enough, the surrounding is very quiet, and the Halloween decoration at the front desk is very atmospheric. There is coffee at the front desk in the morning for you to drink by yourself. The hotel has hot water for bathing, and the bathtub is a bit worn out.

This HomeTowne Studios is a complete disgrace to Red Roof's reputation and is easily the worst accommodation I have ever stayed at. The majority of the clientele appear to be extended-stay customers, several of whom seemed to be either drunk or high. Of the guests who were not slowly meandering around the property in an intoxicated stupor, others were yelling loudly or carrying large bags of trash and laundry. We later found out that the hotel does not offer any kind of housekeeping services and guests are responsible to dispose of their own trash and do their own laundry. The check in process was unnecessarily long as both my wife and I were required to present our ID's, provide information about our car, sign an unreasonably long waiver and initial in about 15 separate spots and submit a $50 security deposit. When checking us in, the receptionist remarked, ”You two are lucky. You get one of the clean rooms.” Read into that statement as you wish. The room itself was furnished with old, outdated furniture that, despite the receptionist's assurances, did not appear to be very clean. In just the first few minutes in the room, one guest strangely lurked outside our door for several minutes while another passed by screeching an unintelligible song. The hotel felt very unsafe and my wife and I decided not to stay the night and left early. I have stayed at $20/night hostels in foreign countries and felt more at ease than I did here. This place is a disgusting dump and should not be marketing itself on ******* and other travel websites using misleading stock photos. Stay away.

Things might have improved since some of the older reviews. This is not a fancy motel and the price is less than half of the place next door where we have stayed in the past. The publicity online looks better than the hotel in person. That said, we were satisfied with what we received for our money. There were no unusual odors, the AC worked well, the bed linens and carpets were clean, the towels were fine and the tub was clean. We just needed a place to stay for one night on that side of town. Now, the little rectangles of soap -- those left a bit to be desired. We would return. Four stars for this class of hotel.

Good location

They were very accommodating and kind and clean and we would stay here again!