Mantra Sirocco Mooloolaba

Mantra Sirocco Mooloolaba Reviews

Mantra Sirocco Mooloolaba

59/75 Mooloolaba Espl, Mooloolaba, Queensland, 4557, AustraliaSee Hotel Details
Mantra Sirocco Mooloolaba
Mantra Sirocco MooloolabaMantra Sirocco MooloolabaMantra Sirocco Mooloolaba
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1 night

Guest Reviews

8.6/10
Very Good
68 review
Verified reviews
Location8.6
Amenities8.6
Service8.6
Cleanliness8.6
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All reviews(68)
Positive reviews(31)
Reviews with photos/video(5)
Negative reviews(9)
Guest User
Stayed in Jan 2025
Other
8.0/10
Very Good
Posted on Feb 23, 2025
Great position right on the Esplanade, easy access to the beach, shopping and cafes. The apartment interior was clean, but unfortunately the balcony wasn’t. There were some maintenance issues which were not noticed by housekeeping staff prior to our arrival, and once raised with Reception staff were addressed. Furniture in the apartment was not very comfortable, particularly the lounge and bedding. Appreciate these apartments are privately owned, but you would think there would be standards. On the whole it’s OK, would benefit from more detailed checks from housekeeping staff before allowing guests to access rooms. Was more expensive than last stay.
Guest User
Stayed in Jan 2025
Other
2.0/10
Posted on Feb 19, 2025
Having booked sixteen nights at Sirocco Mooloolaba at over $500 per night we were horrified to be confronted with major roadworks happening directly outside our apartment, the noise started at 6.30am until 3pm. This information was not disclosed to us. When we contacted the agency they said the owner told us to close the door and turn on the air-conditioning and he refused any refund or compensation. The problem with that solution is that not only is there horrendous noise outside, inside they are doing major renovations two floors at a time, this meant that there was also jack hammering noise happening inside the apartment. It was so bad, we are leaving after three nights and putting in a claim with fair trading, we honestly couldn’t stay there any longer. If you value your peace, do not stay here.I tried adding a video of how bad the noise is but it would only let me add photos.
paulfJ6757JV
Stayed in Apr 2024
Family
10/10
Outstanding
Posted on May 30, 2024
From the moment you arrive, the experience begins, the fragrance is so fresh, the staff are super friendly and the facilities are so clean and modern. I must say upon entering the apartment we were so impressed by the size of the space. The view is spectacular from the balcony. The beds were super comfortable and the apartment was so quiet and relaxing. The bathroom was clean and modern. The location is the best, just walk out the lobby and you have plenty of bars and restaurants to choose from. The food quality and bars are excellent. The beach is directly opposite the hotel. Mooloolaba is my 2nd favourite place in Australia. Well worth a visit to unwind and chill.
6/8
Response from Property: Thank you for sharing your positive review. We appreciate your compliments on our location, . We hope to have to opportunity to welcome you back.
Guest User
Stayed in Oct 2024
Other
8.0/10
Very Good
Posted on Nov 6, 2024
Great location, booked a 2br apartment with ocean view. Apartment was clean and well equipped and maintained. We were advised by the booking team that the reception area would be closed when we arrived, which wasn’t too late, about 20.30hrs. We were provided with information re accessing the room after hours. Would think that during the summer months, staff would be rostered to cover “late” arrivals. Despite this, the property is well located, numerous dining options within walking distance. Pleasant stay and will return.
Guest User
Stayed in Sep 2024
Family
10/10
Outstanding
Posted on Oct 27, 2024
Nice place in a not so busy area with plenty of easy access food outlets and grocery shopping. Beautiful area of the Sunshine Coast. Would definitely come again. Rooms were large and facilities were good. Clean and tidy with space for spreading out.
Guest User
Stayed in Aug 2024
Couple
10/10
Outstanding
Posted on Sep 25, 2024
Ocean views from every apartment. Directly opposite the beach. Nestled amongst shops and restaurants. Well maintained building. Large heated pool and spa. Walk to grocery store. Only basic kitchen gear included so ended up buying utensil and bbq tools.
Guest User
Stayed in Feb 2024
Family
4.0/10
Posted on Mar 1, 2024
Great location and nice pool but that’s where the compliments end. Poorly maintained with mould in the silicon, rusty appliances, thick dust and dirt. We were unfortunately travelling with a toddler and 9mo who I did not feel comfortable putting on the dirty smelly rug, and had my toddler pick up someone else’s mail clippings that were left in the room. The place looked as though it had not had a decent clean in months other than just a quick vacuum and towel/bedding replacement. Spoke with another couple at the pool who had also complained about cleanliness and was offered another room which we were not. Would not recommend unless in a newly renovated room.
Response from Property: Hi Ashlee Thank you for taking the time to share your feedback regarding your recent stay. We strive to provide exceptional experiences for all our guests, and it is disappointing to hear that we fell short this time. Please rest assured that your comments have been shared with our management team. Kind Regards, Front Office Manger Zoey
Guest User
Stayed in Feb 2024
Other
10/10
Outstanding
Posted on Mar 1, 2024
Nice View. Great facilities & Internet access. Easy to use. Comfortable 2 Bedroom Executive apartment. Resort pool & spa - Aewsome. Easy access for customers with wheely walker to Mooloolaba Beach, Restaurants, Cafe's, Shops . Didn't have to take the Car out once. Even got to see a whale from the Balcony. Great place to relax, unwind & chill out.
Response from Property: Dear Guest Thank you for taking the time to share your wonderful review! We strive to create memorable experiences for our guests, and we are delighted to know that your visit was truly representative of this. We will be sure to share your kind compliments the rest of our team, and look forward to welcoming you back soon for another memorable stay Sirocco Management
Guest User
Stayed in Feb 2024
Couple
10/10
Outstanding
Posted on Mar 1, 2024
Awesome oceanfront building and location in the heart of Mooloolaba Beach shopping strip. Huge heated outdoor pool. Great ocean views. Modern and clean building. Spacious well-maintained apartment. Beach just across the traffic-limited road.
Response from Property: Dear Guest How great is our location right in the heart of Mooloolaba. We hope to see you again soon. Mantra Sirocco
Guest User
Stayed in Jul 2024
Couple
10/10
Outstanding
Posted on Aug 15, 2024
We loved staying in this recently renovated 2 bedroom, 2 bathroom apartment. It was gorgeous and we wished we could have stayed longer. The panoramic 180° degree ocean view from unit 606 is to die for. The two bathrooms had just been fully renovated with luxury finishes. The kitchen area was also re-done a couple of years ago and looks beautiful. The apartment is tastefully decorated with modern furniture and fittings. The bed was soooo comfortable, honestly. Sirocco’s location in the centre of Mooloolaba is simply the best. The Mantra staff at reception were very obliging, very profession and very welcoming. Five stars for them. We can’t wait to return to enjoy this accomodation again.
Guest User
Stayed in Jun 2024
Other
10/10
Outstanding
Posted on Jul 8, 2024
My mother and I really enjoyed our stay and wish we could have stayed longer and will defiantly be back. The staff at checkin/out were friendly and very helpful. The room we were allocated had a great view and was well appointed (I loved the shower). The bed in the main bedroom was a bit hard but overall would stay there again. Thankyou
Guest User
Stayed in Jun 2024
Other
8.0/10
Very Good
Posted on Jul 3, 2024
We have stayed here before and the accommodation is perfect as it is beach front will all the shops right out the front door. The rooms have everything you need though they do need a little painting around the doors. This should not detract from booking here though as we were pleased with the room. We will come back.
Guest User
Stayed in Apr 2024
Couple
2.0/10
Posted on May 29, 2024
My wife and I planned to drive to Mooloolaba from Melbourne, but we both tested positive to covid the day before leaving. Not knowing how ill we might be, we decided to defer the trip till we were better. Accor would not give a refund and I asked to move the booking. They said yes, but it would cost a further $2000. So I cancelled. Previously we were regular users of Accor/Mantra, but not any more. It really is a disgraceful way to treat regular customers.
David J
Stayed in Mar 2024
Family
4.0/10
Posted on Apr 6, 2024
Old and outdated. Dirty and uncleared in more areas of the unit. Missing cap for bathroom drain. Cockroaches were found in the kitchen. All that said, it was in a great location across from the beach. Just not as expected in the unit itself. We wouldn’t recommend
Response from Property: Dear Guest Thank you for taking the time to share your review. I sincerely apologize for the disappointment you experienced during your recent stay. It is concerning that we were not able to reflect the luxury experience we stive to provide. We certainly hope for the opportunity to welcome you back on Mantra Sirocco. Sincerely, Mantra Sirocco Management
Guest User
Stayed in Jun 2023
Other
10/10
Outstanding
Posted on Jul 14, 2023
Amazing views of the coast and Mooloolaba beach. The 2 bedroom penthouse on the 10th floor with its private rooftop spa and barbeque are great value. Close to all amenities. I highly recommend staying here.
Response from Property: Dear Guest How beautiful are our penthouses with your own private rooftop. We do hope to welcome you again in the future. Kind Regards Mantra Sirocco