Home2 Suites by Hilton Hotels in Miami

I have already stayed for two nights. After the schedule was changed, I had to stay for another night. The front desk asked me to re-order, which was very troublesome. There was always a long queue at the front desk, and the check-in process was lengthy and time-consuming. I have never stayed in a hotel that was so inefficient. The owner of this hotel only wants to save money. The employees are busy and hard-working but not well-trained. The auntie in the restaurant is very busy. This hotel should hire more employees. The limited manpower can't handle so many customers. The washing machine is free, but the inside of the machine is very dirty. It seems that there is no time to clean it. I don't recommend this hotel.