Spa Hotels in Miami Beach

It was wonderful having the ocean in your backyard. Pool was amazing especially at night. Room was smaller than we had expected. The location was amazing. Shops and restaurants lined the streets.

The first room we were offered was dirty (dirty carpet, dirty bathroom and a lot of dust. We went to complain and they gave us a clean one. Service is not good. It depends a lot on the person serving you. The restaurant's exceptional food is fourth. Great pool. Good place.

The service is average, the facilities are good, and the service attitude at the front desk is very bad. Very impatient. Ask the front desk hotel what content, let us see for ourselves. The hotel's environmental protection concept is very good, but I hope the service can also keep up.

The service was amazing! We were there to celebrate my husband’s 65th birthday. My son frequents there for business and highly suggested this property! The food was awesome; just expensive! The hotel was simply beautiful. Everyone was very friendly and cordial. Will definitely return.

I can confidently give this dog-friendly hotel a well-deserved five-star rating, as our experience there was nothing short of exceptional. From the moment we arrived, the staff greeted us warmly, and their friendliness and helpfulness were evident throughout our stay. Our furry friend was treated like a VIP. The hotel’s commitment to being dog-friendly was remarkable, and our pet felt right at home from the start. Beyond the pet-friendly aspect, the hotel itself was a true delight. The pool area offering a refreshing escape with nice music. The rooms were consistently clean, and the pleasant scent that permeated the hotel created a welcoming and inviting atmosphere. It was evident that the staff took great care to ensure a comfortable and enjoyable experience for all guests. As we returned for our third visit, our love for this place only grew stronger. If you’re seeking a dog-friendly haven where exceptional service, a beautiful ambiance, and pristine rooms converge, look no further. This hotel is an absolute gem that we can’t help but adore.

This was my third stay at Eden Roc, fantastic hotel – However, my third stay has shifted my thoughts. The bedsheets had a stain on them and my room was left open by housekeeping (thankfully nothing was taken, I guess no-one entered but this is a huge concern) – I was told to take this up with management and that I’d be offered compensation for a future stay (although when calling the front desk / eden roc number it says they’re not available and only connects you with off-site staff…) Very disappointed as the previous stays were fantastic.

The hotel is not like a real five-star hotel, which is the standard of four stars. There will be an additional fee for each stay, each room has a resort fee (more than 30 dollars a day, the specific number is forgotten), parking also has a parking fee (more than 40 dollars a day, the specific number of forget), so count down, one day An extra 500 yuan will be paid. The beach is generally, there are seaweeds, not very clean, if swimming will also swim in the swimming pool in the hotel, so choosing such a hotel is not worth it. See you in your heart!

The decoration is very unique, the front desk is warm and considerate, and the dinner is too expensive. We ordered breakfast, which is at 11 o'clock, but we were not allowed to enter at 10:50. This is very unsatisfactory.

I would totally recommend this hotel , it’s fresh the location is great the staff all friendly pool was lovely beach was lovely drinks are great but expensive and that goes for food too great but expensive. The breakfast range is outstanding but again pricey. My only gripe was the extra $18 dollars a day per person which we were not told about for using the facilities? And we lost a whole day and night due to our flights being cancelled and they didn’t want to give any refund and wanted to still charge us the $18 dollars per person for the day we were not even there. We did argue this they took it off but refused to refund the night stay for 2 rooms was $500 so a considerable amount to be out of pocket. But if this hadn’t have happened we would not have any complaints.

good!!!!!!!!!!!!! The swimming pool is good but the facilities are a bit small The room condition is not bad The yoga program provided by the hotel was good