Hilton Hotels in Miami

Decent Stay, but Lacking the Hilton Touch We arrived in Miami around 7 PM and headed straight to check-in. The lady at reception greeted us with minimal hospitality—no smile, no warmth—just a routine check-in. While she did her job efficiently, a simple welcoming gesture would have made a difference, especially at a Hilton, where a bit of warmth is generally expected. Our room was underwhelming—fairly compact for two adults and two 13-year olds with four pieces of luggage, making the space feel cramped. The biggest disappointment was the lingering smell of smoke in what was supposed to be a non-smoking room. Exhausted after a 14-hour flight, we opted not to complain and just settled in for the night. On the plus side, the location is convenient, with plenty of nearby attractions and dining options. The area gives off an old-money, relaxed vibe, which we appreciated. We stayed for two nights before our cruise to the Caribbean, and while the experience wasn’t terrible, it didn’t leave a lasting impression. Would I stay here again? Probably not—not because it was a bad experience, but because I’d prefer to explore other hotels that might offer better value for the price and better hospitality. PS. We didn't use cleaning service as we were only staying for 2 nights. But the cleaning lady, slightly older and only speak Spanish, was just the sweetest, and offer us extra bottle of waters.

Hotel lobby and pool area are nice and well equipped. Hotel rooms are a little dated, but clean. The $8 for a bottle of water so you can brew a half of cup of coffee in the room seems excessive.