Yunmeiting Hotel (Xishuangbanna Tropical Botanical Garden Branch, Chinese Academy of Sciences) Guest Reviews
4.8/5
Excellent
1762 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.9
Cleanliness4.8
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All reviews(1762)
Positive reviews(1746)
Reviews with photos/video(372)
Convenient location(427)
Friendly front desk staff(216)
Convenient parking(144)
Delicious breakfast(107)
Well decorated(74)
Perfect for kids(43)
Has rooms for families(32)
Negative reviews(15)
Lilyfu
Selected Sunshine King Bed Room (hotel Provides Self-service Laundry And Drying Room)
Stayed in Jan 2023
Couples
42 review
5.0/5
Outstanding
Posted on Feb 11, 2023
It was clean and good. Breakfast a little poor but overall the room is very good.
Response from Property: 您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們,生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的貼心,您的關懷,定會收穫一生的温暖。期待與您再次相逢!
Guest User
Enjoy A Balcony With A King Size Bed Room (small Refrigerator+leisure Chair+mousse Mattress)
Stayed in Jan 2024
Family
1 review
1.0/5
Posted on Feb 15, 2024
1. The service attitude is very bad. On the morning of the 13th, I saw on the platform that there were 4 double bed rooms on the 14th. Because I needed 5 rooms, I called to ask if there would be extra rooms later. The person who answered the phone was very impatient and said that you can find them on Ctrip **, but I can't check! Later, I booked 4 double beds and 1 parent-child room. In the afternoon of the 13th, I was stuck at the scenic spot and wanted to change the itinerary. I applied for a refund on the platform but was rejected. I called the hotel again, but they didn't explain that there was a non-cancellable rule when booking. They only replied: Don't call us! Call Ctrip customer service! The words are not so dead... I called Ctrip customer service, and it only replied 3 hours later that the hotel replied that it could not be refunded, and the fees had been incurred. If you refund, you will be charged 80% of the fees... But ** replied immediately, and the explanation was very detailed.
2. The cost performance is very low. When checking in, they said that the registration system was broken, and all the people and ID cards who checked in were taken by the front desk with a mobile phone. The big shower head in the room was broken, and the small shower head had very little water. I had to turn it to the hottest temperature to take a shower in the morning. The bedding was not changed for each guest. There were hairs on the quilt when I pulled it open. The sound insulation was very poor. The difference between the 1200+ large bed and 1600+ parent-child room was too big. The parent-child room was just a rough move of the large bed and a small steel bed. The head of the bed was facing the socket, which was not safe at all. I wanted to turn on the air conditioner, but the remote control didn't respond after pressing it for a long time. I opened the battery and found that there was only one battery... I don't recommend staying here.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for choosing to stay at Yunmeiting. We are deeply sorry for not giving you a good stay experience. We attach great importance to the service issues you reported and we have strengthened the training plan for hotel staff. and reward and punishment measures to continuously improve the level of customer service so that every guest has a satisfactory stay experience and feels at home is the tireless pursuit of all our hotel staff. At the same time, we kindly ask you to give us another chance to see our improvements. The recent positive reviews from our guests also prove our improvements. Finally, I wish you good health, smooth work and all your dreams come true. Xiaoyun looks forward to your next visit!
Muyoumingzi1212
Running Around To The Parent-child Room (small Refrigerator+desk And Chair+mousse Mattress)
Stayed in Oct 2023
Family
50 review
5.0/5
Outstanding
Posted on Nov 16, 2023
The hotel is in a very good location, very convenient for travel, and very close to the Botanical Garden of the Chinese Academy of Sciences. There is breakfast diagonally opposite the hotel. There are also many restaurants near the hotel. Very convenient. The sweet service at the front desk is very good. The hotel environment is very good. Had a great stay. Come again next time!
Original TextTranslated by Google
Response from Property: Xiaoyun is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoyun. Satisfaction is only our starting point. Surprise and touching are the direction we have been looking for. On the road to pursuing dreams, because of you, Yun Meiting’s tomorrow will be even better. I’m so grateful that it seems I can’t express it in words at this moment. Let’s put a thousand words into one sentence! Yun Meiting’s appointment, see you there or not! !
Guest User
Lexiang Sunshine King Bed Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 11, 2023
I stayed for two more days. The service at the front desk was very good and welcoming. The room was very nice. It was clean and well-lit. It was very hygienic: the environment was clean and warm. The location was very good. There are shops and restaurants nearby downstairs. The hotel is not far from the botanical garden and is very convenient. This hotel Very, very good, highly recommended! Everyone, go and stay!
Original TextTranslated by Google
Response from Property: Dear, thank you for your detailed evaluation! It is fate that you and Xiaoyun meet each other. Xiaoyun believes that every encounter in life is God's arrangement. I am glad that I can bring you beautiful memories after a short encounter.
The room is a bit old and not quality at all 😂
Post a picture for everyone to experience~
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for choosing to stay at Yunmeiting. We are deeply sorry for not giving you a good stay experience. We attach great importance to the service issues you reported and we have strengthened the training plan for hotel staff. and reward and punishment measures to continuously improve the level of customer service so that every guest has a satisfactory stay experience and feels at home is the tireless pursuit of all our hotel staff. At the same time, we kindly ask you to give us another chance to see our improvements. The recent positive reviews from our guests also prove our improvements. Finally, I wish you good health, smooth work and all your dreams come true. Xiaoyun looks forward to your next visit!
Guest User
Deluxe Triple Room (Small Refrigerator+Multi Functional Sofa+Office Desk And Chair)
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 25, 2023
The room is clean and spacious. The three-bed room we booked is less than ten minutes’ walk from the west gate of the Botanical Garden. It’s very convenient to attend the Botanical Garden night show at 8pm! There are all kinds of hotels in the surrounding area. The customer service staff are enthusiastic and even gave fruits and pendant gifts when checking out! great! ! !
Original TextTranslated by Google
Response from Property: Xiaoyun is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoyun. Satisfaction is only our starting point. Surprise and touching are the direction we have been looking for. On the road to pursuing dreams, because of you, Yun Meiting’s tomorrow will be even better. I’m so grateful that it seems I can’t express it in words at this moment. Let’s put a thousand words into one sentence! Yun Meiting’s appointment, see you there or not! !
Bad review, bad review! It is just a family hotel, and it is also the most failed hotel in this trip to Yunnan. It feels not as good as a fast hotel chain. As soon as I enter the room, I have the urge to check out. Maybe I am afraid of checking out, so I specifically marked it when I made the reservation. Cancellation, the entire room facilities are old, there are even blood stains on the pillowcases, all bedding is cleaned by myself, the environment is extremely poor, the bathroom is full of water stains and stains, the staying experience is extremely poor, although the store also gave oranges and Mineral water, but the hotel hardware problem really makes me unable to quell my dissatisfaction. I really need to improve the environmental sanitation, otherwise I am really sorry for Ctrip's 4.8 praise!
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for choosing to stay at Yunmeiting. We are deeply sorry for not giving you a good stay experience. We attach great importance to the service issues you reported and we have strengthened the training plan for hotel staff. and reward and punishment measures to continuously improve the level of customer service so that every guest has a satisfactory stay experience and feels at home is the tireless pursuit of all our hotel staff. At the same time, we kindly ask you to give us another chance to see our improvements. The recent positive reviews from our guests also prove our improvements. Finally, I wish you good health, smooth work and all your dreams come true. Xiaoyun looks forward to your next visit!
Bad review! ! He actually used a camp bed instead of a bed! The waiter also said that the room had been upgraded! Simply deceiving the service provider! Very noisy and dirty. This kind of hotel can be sold for more than 1,000 a night! If it weren’t for the Spring Festival holiday, I wouldn’t have stayed in this hotel! The price increase during the Spring Festival is acceptable! But the merchants are indeed too evil! !
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for choosing to stay at Yunmeiting. We are deeply sorry for not giving you a good stay experience. We attach great importance to the service issues you reported and we have strengthened the training plan for hotel staff. and reward and punishment measures to continuously improve the level of customer service so that every guest has a satisfactory stay experience and feels at home is the tireless pursuit of all our hotel staff. At the same time, we kindly ask you to give us another chance to see our improvements. The recent positive reviews from our guests also prove our improvements. Finally, I wish you good health, smooth work and all your dreams come true. Xiaoyun looks forward to your next visit!
Changqiyouwanjia
Enjoy A Balcony With A King Size Bed Room (small Refrigerator+leisure Chair+mousse Mattress)
Stayed in Jul 2023
Family
25 review
5.0/5
Outstanding
Posted on Aug 11, 2023
My first choice is that the location is suitable. It takes 10-15 minutes to walk to the Botanical Garden of the Chinese Academy of Sciences. It is very convenient for day and night tours. Shopping nearby is convenient. The overall hardware facilities are clean, tidy and easy to use. The waiter has a good attitude and communicates well. Breakfast is not much, home-cooked, suitable for dining on the go. Thank you for sending me a breakfast. The price/performance ratio is poor, a double room is a bit expensive at 600 yuan. The executive suite is too expensive at 1,200 yuan per room. Apart from being bigger, there is nothing special about it, so I don’t recommend it.
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are very sorry for bringing you a bad stay experience. We have always been adhering to the concept of service first and wholeheartedly provide high-quality services to every guest. We attach great importance to the opinions of every guest. Your feedback will help us continue to improve and improve. We will continue to maintain our enthusiasm and work hard to do a good job. Every detail of service continuously improves the hotel's service quality. Looking forward to your next visit, I wish you: Happy every day!
Guest User
Enjoy A Balcony With A King Size Bed Room (small Refrigerator+leisure Chair+mousse Mattress)
Stayed in Jun 2023
Family
14 review
5.0/5
Outstanding
Posted on Jul 18, 2023
It's very close to the botanical garden. It's a 500-meter walk. The night tour is also very fun. The children are very happy. It's very convenient to eat here. Yes, you can take a taxi at the door or take a minibus. It's very close to the farmer's market and supermarket. Recently, you can eat here with all kinds of specialties. The food and scenery are great. There are also Dai people nearby who can play there.
Original TextTranslated by Google
6/12
Response from Property: Dear, thank you for your detailed evaluation! It is fate that you and Xiaoyun meet each other. Xiaoyun believes that every encounter in life is God's arrangement. I am glad that I can bring you beautiful memories after a short encounter. The most sincere blessings turn into wind and blow to your side, the sincere greetings turn into rain and float to your window, Xiaoyun’s gratitude turns into thousands of words, and I pray for your eternal happiness!
Anonymous User
Superior Balcony Twin Room (Small Refrigerator+Office Desk And Chair+Mousse Mattress)
Stayed in Jul 2023
Family
17 review
5.0/5
Outstanding
Posted on Aug 5, 2023
The fruit at the front desk is fresh, the breakfast is rich, and the service is friendly. Fruit and baby elephants are given as gifts when checking out. Super close to the botanical garden, convenient for night tours.
The night tour of the Botanical Garden is a trap, there are so many people, they walk so fast, and there are so few animals, so it’s just an experience...
Original TextTranslated by Google
Response from Property: Xiaoyun, thank you for your support and evaluation of our hotel. Your evaluation gives us greater motivation to move forward. All our staff at Yunmeiting are also looking forward to your next stay. Here, all the staff at Yunmeiting wish you a happy life! "Don't forget your original intention, and you will always succeed." Yunmeiting's growth needs your support and companionship~
Guest User
Running Around To The Parent-child Room (small Refrigerator+desk And Chair+mousse Mattress)
Stayed in Jun 2023
Family
18 review
4.7/5
Amazing
Posted on Jul 31, 2023
I planned a night trip to the Botanical Garden, so I booked this place. The town is not big and there are not many hotels to choose from. It is very convenient to drive by yourself. It has its own parking lot. When I checked in in the evening, the thin girl at the front desk ignored me and refused to answer any questions I asked. When I checked out in the morning, the fat girl at the front desk was very happy and enthusiastic. I gave this fat girl good reviews. The room is clean, not very big, but the bedding is very comfortable, and the cleaning lady is very prompt and responsive. The buffet breakfast is enough for 20 people. There is no view outside the balcony window, and there is still a factory downstairs, which always makes noises, but it is relatively quiet later in the evening. Dianping said that Thai food can be eaten at a nearby restaurant with a relatively high rating. It is delicious and not expensive. Overall satisfied.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello, thank you very much for choosing to stay at Yunmeiting. We are deeply sorry for not giving you a good stay experience. We attach great importance to the service issues you reported and we have strengthened the training plan for hotel staff. and reward and punishment measures to continuously improve the level of customer service so that every guest has a satisfactory stay experience and feels at home is the tireless pursuit of all our hotel staff. At the same time, we kindly ask you to give us another chance to see our improvements. The recent positive reviews from our guests also prove our improvements. Finally, I wish you good health, smooth work and all your dreams come true. Xiaoyun looks forward to your next visit!
HuanhuanGrace
Superior Balcony Twin Room (Small Refrigerator+Office Desk And Chair+Mousse Mattress)
Stayed in Jun 2023
Family
20 review
5.0/5
Outstanding
Posted on Jul 29, 2023
The room is luxuriously decorated, spacious, has a balcony and is very comfortable. The staff is warm and patient. The hotel is very close to the Zhongke Botanical Garden, and there are many delicious restaurants nearby. Has its own indoor parking. The hotel is clean and the breakfast is average. The only drawback is that the bathroom has a peculiar smell. The smell of sewer return somewhat affects my mood. Fruit and water were also given when I left.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Yunmeiting has always adhered to the concept of service first and wholeheartedly provides high-quality services to every guest. We continue to work hard to create a warm and comfortable living environment for our guests and meet the requirements of different guests with the highest cost performance. Xiaoyun sincerely looks forward to your visit again! I wish you a happy day!
Guest User
Selected Sunshine King Bed Room (hotel Provides Self-service Laundry And Drying Room)
Stayed in Oct 2023
Solo travelers
22 review
5.0/5
Outstanding
Posted on Nov 22, 2023
A wonderful hotel with tastefully furnished rooms in a prime location. The employees are smart and kindly supported me with every question. Since I don't speak Chinese, we used weixi/wechat to communicate, which worked perfectly. The only criticism is the incredible volume of the Night Market until late at night.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your recognition of us. Every bit of customer demand is the direction we sincerely strive for. We will continue to maintain enthusiasm and work harder to continuously improve and improve, providing a better environment and higher quality service for every customer.
Wuqin
Lexiang Sunshine Double Bed Room
Stayed in Oct 2023
Booked for others
1 review
5.0/5
Outstanding
Posted on Nov 16, 2023
The hotel service is very good. Since it was my first time there, I asked Tiantian a lot of questions in the hotel and she answered them all patiently. The girl is very nice. The hotel facilities are also good. There are less than 7 taxis available in the local area. The hotel later helped find it. Thank you very much!
Original TextTranslated by Google
Response from Property: Xiaoyun is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoyun. Satisfaction is only our starting point. Surprise and touching are the direction we have been looking for. On the road to pursuing dreams, because of you, Yun Meiting’s tomorrow will be even better. I’m so grateful that it seems I can’t express it in words at this moment. Let’s put a thousand words into one sentence! Yun Meiting’s appointment, see you there or not! !