KAMENOI HOTEL OME

KAMENOI HOTEL OME Reviews

KAMENOI HOTEL OME

3-668-2 Komakicho, Ome City, Tokyo, 198-0053, JapanView Hotel Details
KAMENOI HOTEL OME
KAMENOI HOTEL OMEKAMENOI HOTEL OMEKAMENOI HOTEL OME
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KAMENOI HOTEL OME Guest Reviews

4.2/5
Very Good
43 review
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(43)
Positive reviews(20)
Reviews with photos/video(9)
Negative reviews(2)
Team HK
Japanese A(With toilet)(Special conditions)(Non-smoking)
Stayed in Jul 2023
Family
4 review
4.2/5
Very Good
Posted on Oct 6, 2023
Very nice hotel, the location is in the countryside but the environment is beautiful. You can enjoy nice breakfast with good views.
Guest User
River Front Triple(With shower booth)(Non-smoking)
Stayed in Dec 2022
Family
1 review
5.0/5
Outstanding
Posted on Jan 30, 2023
Very satisfied and very clean!! I want to come back again onegaishimasu
herewegoagain
Japanese B(With Toilet)(Non-smoking)
Stayed in Oct 2024
Couples
8 review
4.2/5
Very Good
Posted on Dec 4, 2024
A hotel very close to Ome station. It feels like walking into an old people's place by mistake. It feels magical to take a bath together in the public bath. The overall experience is good. I stayed at the okutamaji Japanese hotel on my first night in Ome because it was recommended by Ctrip. I stayed at the okutamaji Japanese hotel and felt that it was more cost-effective. The breakfast and dinner were completely different. I suggest that the first choice for those who go to Ome Ome for the first time is the okutamaji Japanese hotel, which is only 10 minutes away~
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Response from Property: Dear herewegoagain, Thank you very much for using Kamenoi Hotel Ome this time. We will use your valuable opinions as a reference for future improvements. We will continue to strive to provide services that will satisfy you. Thank you very much for your stay and for posting your review, herewegoagain. Kamenoi Hotel Ome Front Desk
Woshimeiyangyang
Single Room(With Private Bathroom)(Non-smoking)
Stayed in Jan 2024
Solo travelers
46 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Very satisfied, there is a shuttle bus between the station and the hotel every day. The terrace of the hot spring hotel in the hotel can also enjoy the beautiful view of the sunrise, and the view is very good. The hotel is located in a park in a local town. The scenery and air are very good, making it suitable for retirement. The entire hotel is mostly occupied by elderly people.
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6/18
Response from Property: Thank you very much for using Kamenoi Hotel Ome. Our hotel is located overlooking the beautiful clear stream of the Mitake Valley, which has been selected as one of the top 100 waters in all seasons, and the rooms are located on the east and west sides, so you can see not only the sunrise but also the sunset. You can also see the sunset from the large public bath on the top floor, so next time you visit, we hope you can enjoy the hot springs while looking out at the sunset. We are very happy to hear that you enjoyed your stay with us. All of our staff members look forward to welcoming you back to our hotel again in the future. Thank you very much for your stay and for your comment. Kamenoi Hotel Ome Front
Guest User
Japanese A(With Toilet)(Non-smoking)
Stayed in Aug 2024
Solo travelers
34 review
5.0/5
Outstanding
Posted on Sep 18, 2024
This is my second stay. It feels like home. Everything is clean and comfortable. It is the first choice for Qingmei.
Original TextTranslated by Google
Response from Property: ゲスト様 この度は亀の井ホテル青梅をご利用いただき誠にありがとうございました。ご満足頂けたとのお言葉を頂戴し、大変嬉しく思っております。これからもお客さまに快適にご滞在を楽しんでいただくよう、サービス向上に努めてまいります。またの機会に是非、当ホテルをご利用いただけますようスタッフ一同、心からお待ち申し上げております。この度のご宿泊並びにご投稿誠にありがとうございました。亀の井ホテル青梅 フロント
Guest User
Japanese A(With Toilet)(Non-smoking)
Stayed in May 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Jun 15, 2024
The food was delicious, but the portions were small. It may not be enough for men. I didn't expect a welcome drink or midnight noodles. The room on the riverside side had a nice view. There is no open-air bath, but the windows are large and the view is good, so you can experience an open-air bath. The hotel is quiet because most of the customers are elderly.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for staying at Kamenoi Hotel Ome. We would also like to thank you for taking the time to share your impressions of your stay. Kamenoi Hotel Ome's hot spring is an observation bath that overlooks the Tama River valley directly below, allowing you to fully enjoy nature. The natural hot spring also has a source pH of 9.9 and is well-known for leaving your skin smooth. We hope you enjoyed a blissful time while gazing at the beautiful scenery. All our staff look forward to welcoming you back to our hotel. Kamenoi Hotel Ome Front Desk
Guest User
Standard Twin (With toilet)(Special conditions)(Non-smoking)
Stayed in Mar 2024
Family
17 review
4.7/5
Amazing
Posted on Jul 10, 2024
The food was delicious and the hot springs were nice. The room is also spacious compared to regular Japanese hotels. However, although there is a hot spring, it is very inconvenient that there is no shower in the room.
Original TextTranslated by Google
Response from Property: ゲスト様このたびは、亀の井ホテル青梅をご利用いただき誠にありがとうございました。食事、温泉、お部屋とご満足いただいたご様子が伺え、大変嬉しく存じます。また、私どもホテルのお部屋にはお風呂付、シャワー付きのお部屋もございますが、ご投稿いただきましたとおりお部屋のお風呂は温泉ではございません。ご滞在中ご不便をお掛けいたしました。またの機会に是非、当ホテルをご利用いただけますようスタッフ一同、心からお待ち申し上げております。この度のご宿泊並びにご投稿誠にありがとうございました。 亀の井ホテル青梅 フロント
Riaa
Standard Twin (With toilet)(Special conditions)(Non-smoking)
Stayed in Jul 2024
Couples
22 review
4.5/5
Great
Posted on Aug 15, 2024
The sanitary conditions are good and the staff are very helpful.
Original TextTranslated by Google
Response from Property: 親愛的莉亞非常感謝您使用龜之井青梅酒店。我們很高興您對我們的住宿感到滿意。我們將繼續努力改善我們的服務,讓顧客享受舒適的入住體驗。我們期待您再次回到 Riaa。非常感謝您的入住和評論。龜之井青梅弗朗特酒店
Guest User
Japanese A(With Toilet)(Non-smoking)
Stayed in Jun 2024
Family
1 review
3.7/5
Posted on Jul 27, 2024
I wanted to drink Japanese tea from a teapot.
Original TextTranslated by Google
Response from Property: Thank you very much for using Kamenoi Hotel Ome. We apologize for the lack of a teapot in the room and for providing tea in sticks or via a drink server. We will take your valuable opinion into consideration. We also thank you for your high rating of our service. We will continue to strive to create a hotel that satisfies our customers, so all of our staff look forward to seeing you again. Thank you very much for your stay and for posting your review. Kamenoi Hotel Front Desk
Guest User
Japanese A(With Toilet)(Non-smoking)
Stayed in Apr 2023
Family
2 review
5.0/5
Outstanding
Posted on Jun 2, 2023
very good The Japanese-style room is beautiful and has a good view. It is a little far away from JR Ome Station but the hotel provides a shuttle bus. It feels like a paradise. Breakfast is a buffet with many choices Dinner is course cuisine, delicious and good service
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Guest User
Junior Suite (With Garden) (With Blow Bath)(Non-smoking
Stayed in May 2023
Couples
19 review
4.0/5
Very Good
Posted on Jun 29, 2023
The hot water in the room needs to be turned on separately. I searched for this for a long time, and finally asked the front desk staff to help solve the problem. It is better to choose hotel dinner.
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KENCCCHU
Japanese A(With Toilet)(Non-smoking)
Stayed in Nov 2022
Family
47 review
4.7/5
Amazing
Posted on Jan 4, 2023
The location and transportation of the hotel are convenient, the functions and equipment are complete, the service attitude is very good, and the meals and content are very high-quality! The surrounding scenery is pleasant, the price is quite reasonable, it is a pleasant stay experience, it is highly recommended!
Original TextTranslated by Google
Response from Property: Dear KENCCCHU, Thank you for using Kamenoi Hotel Ome. We are very happy to hear that you were satisfied with your meal. We have also shared your compliments with all the staff at the hotel. It is very encouraging. We sincerely look forward to welcoming you back to our hotel on another occasion. Kamenoi Hotel Ome Manager Yoshikawa
SEONGGWANG
Japanese A(With Toilet)(Non-smoking)
Stayed in Mar 2023
Family
8 review
4.0/5
Very Good
Posted on Apr 9, 2023
It's suitable for a family trip I have intention to revisit.
Original TextTranslated by Google
Anonymous User
Standard Twin (With Toilet)(Non-smoking)
Stayed in Sep 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Oct 28, 2023
Good service quality
Original TextTranslated by Google
Response from Property: Thank you very much for using Kamenoi Ome Hotel. We are glad that you were satisfied with your stay with us. We will continue to work hard to improve our services and provide customers with a comfortable stay. Thank you very much for your stay and review. Kamenoi Ome Front Hotel
Jeff H
Stayed in Nov 2022
Solo travelers
1.0/5
Posted on Dec 21, 2022
This dilapidated hotel would not honor the price that I paid. They staled me out at the front desk for more than one hour. The staff was extremely rude and argued with me even though I had already paid by credit card and had a receipt.
Response from Property: To Mr.V9854QPjeffh Thank you very much for using Kamenoi Hotel Ome. However, we apologize for the inconvenience caused by the response at the front desk. Also, I apologize for wasting your precious time. Confirming your bill is important, but we are training and reviewing our staff to ensure that we do not waste time for our customers. We are very sorry for this inconvenience. Kamenoi Hotel Ome Front