Anantara Iko Mauritius

Anantara Iko Mauritius Reviews

Anantara Iko Mauritius

Le Chaland, Blue Bay Marine Park MU, Plaine Magnien, Mauritius, MauritiusView Hotel Details
Anantara Iko Mauritius
Anantara Iko MauritiusAnantara Iko MauritiusAnantara Iko Mauritius
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Anantara Iko Mauritius Guest Reviews

3.9/5
Good
41 review
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(41)
Positive reviews(7)
Reviews with photos/video(4)
Negative reviews(1)
Bryan_abuchi
Premier Room with Garden View
Stayed in Dec 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Lovely stay
Response from Property: Thank you
Guest User
Premier Room with Garden View
Stayed in Nov 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 15, 2022
Anantara is a very beautiful resort. Decor is top notch and comfortable. The staff provides excellent service and assistance is always available. The resort is a beach front property with a lot of activities. This property is amazing and you won’t go wrong by choosing it. Yusef , Cintia, Karim, Sharonne, Paul, and many more of the staff ( I’m bad with names) , will attend to all your needs.
Response from Property: Dear Guest, Our sincere appreciation for your amazing feedback. It is a reward to the team to hear your compliments and I will not fail to share with them. We are truly delighted that your stay with us have been memorable. See you again soon at Anantara Iko. Kind regards, Pascal Bertrand General Manager
Anonymous User
Premier Room with Garden View
Stayed in Dec 2024
Couples
7 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Overall it was very good, and we were allowed to check in early!
Original TextTranslated by Google
Response from Property: Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay and that we could make your experience even better by accommodating an early check-in. It’s always our goal to ensure our guests feel welcome and comfortable from the very beginning.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future!Ahmed BronjiFront Office Manager
Guest User
Premier Room with Garden View
Stayed in Jan 2025
Solo travelers
4 review
1.0/5
Posted on Feb 4, 2025
The waiters don't all speak English, and the service is not worth the 2800 RMB price per night!
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for sharing your feedback. I'm sorry to hear that your experience didn't meet your expectations, especially regarding the language barrier and service quality. It's important for us to ensure our guests feel taken care of. I appreciate your comments and will pass them along to the management for review. Your satisfaction is important, and we hope for the opportunity to improve your experience in the future.Best regards,Ahmed BronjiFront Office Manager
Black Malisa
Deluxe Garden Room
Stayed in Nov 2023
Couples
32 review
3.7/5
Posted on Dec 31, 2023
The hotel is relatively new and very close to the airport. Breakfast and dinner are very good, with rich styles and good taste. The service is average and the efficiency is low. It rained heavily on the day of check-out. Our flight left at around 9 am. There was no umbrella in the hotel room. I called the front desk three times and it took 20 minutes for the umbrella to be delivered to the opposite side of the room quietly. at the railing? Or we discovered it ourselves after opening the door. Staff training is inadequate.
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Response from Property: Dear Guest, Thank you for taking the time to share your feedback on your recent stay at Anantara Iko Mauritius Resort & Villas. We appreciate your valuable insights as they assist us in enhancing our services.However, we sincerely apologize for the inconvenience you faced with the service efficiency and the delayed response to your request for an umbrella. We will thoroughly investigate this matter and address the shortcomings in our staff training to ensure a more prompt and efficient response to guest requests in the future.Your comments are invaluable to us, and we are committed to making the necessary improvements to create a better experience for our guests. If there are any additional details or specific areas you believe need attention, please feel free to share them with us.We genuinely appreciate your feedback and hope to have the opportunity to welcome you back, providing you with the high standard of service that reflects the true essence of Anantara hospitality.Warm regards,Pascal BertrandGeneral Manager
Liekkas1997
Deluxe Room with Garden View
Stayed in Nov 2023
Family
4 review
4.5/5
Great
Posted on Feb 18, 2024
I gave it four stars because it has a free child care center called The Nest. The hotel is very new, very close to the airport but far from the market. It usually takes more than 20 minutes to go out to eat. The beach is great, as is the pool. The gym also has yoga and tai chi classes. Breakfast is not very to our Asian taste~
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Response from Property: Dear Likas1997 Thank you for your feedback and highlighting the positive aspects of your stay. We apologize if the breakfast did not meet your expectations of Asian tastes. Your comments are valuable and we will use them to improve our offerings. We understand the inconvenience caused by the hotel's distance from the market and will consider various measures to enhance the dining experience of our guests. We hope that you will visit again and have a more pleasant stay. Warm regards, Pascal Bertrand General Manager
leibiubiu
Deluxe Room with Ocean View 1 King bed
Stayed in Apr 2023
Couples
38 review
5.0/5
Outstanding
Posted on May 8, 2023
Perfect! It is very close to Mauritius International Airport. It is very convenient to drive to the hotel after we arrive at the airport at about 5 o'clock after eating. The scenery is beautiful, there are few people, the service staff is also very enthusiastic, and the price is affordable! Very recommendable. Very close to Natural Bridge and Blue bay!
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Response from Property: Dear leibiubiu, Thank you for your kind words. We are delighted to know that we have exceeded your expectations and we made you leave with amazing stories to tell. A warm welcome always awaits you at Anantara Iko Mauritius! We can't wait to have you back. Kind regards, Pascal Bertrand General Manager
Guest User
Deluxe Garden King Room
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Sep 13, 2023
The hotel is very good. It has its own beach. You can see the sea from the hotel. The bathroom in the room is large. The hotel environment is very good. It is very close to the airport. It's a good experience!
Original TextTranslated by Google
Response from Property: Dear Guest,We appreciate your positive feedback regarding your recent stay at Anantara Iko Mauritius Resort & Villas. Your satisfaction is our priority, and we are delighted to have provided you with a good experience. We look forward to welcoming you back for another exceptional stay.Best regards,Pascal BertrandGeneral Manager