Top 5-Star Hotels in Matale

Hunas Falls provides an astonishing setting of sprawling gardens with walkways, flowers and a lake with a bridge to cross it, a waterfall, upper waterfall and a mini golf course all constitute a most beautiful background. Happy to meet a long time friend Mr. Ranil Delgoda, who is maintaining the property in a prime condition. Very spacious room and the balcony with all the amenities, beautiful garden in the front, the valley mountains of in the background, lake and the forest onto the right, tea plantation plantation in the left. Just behind the room was the ten foot deep swimming pool, right behind the pool it's the Hunasgiriya mountain covered with mist and the road leading towards it. Restaurant overlooking the lake with a beautiful view, and the food is excellent. Something remarkable is the human touch, very friendly and courteous staff, starting from the front office Mr. Tuan, Ms. Nilmini, Ms. Sathsara, Ms. Himasha, Mr. Raja and Mr. Gunawardhanana, this is in addition to AGM & Head Naturalist Mr. Buwaneka Pathirana. It was a pleasure to meet the staff of well managed resurgent Mr. Hemantha - Restaurant and Bar, Mr. Wasantha - F & B, Mr. Dhananjaya, Ms. Disna, Ms. Minu, Mr. Chaminda, Mr. Sajeewa - Chef and his staff, Mr. Sidath, Mr. Satheesh, Mr. Ovindu, Messers Indika, Ashan and Charith in the Bar, also a big appreciation goes to the staff who are maintaining the huge beautiful garden in prime condition. Once again a big thanks to the GM, Mr. Ranil Delgoda for all the support rendered to us during our stay, as always.

We really enjoyed this establishment and were able to enjoy our last moments in Sri Lanka until the end thanks to a late check-out :) All the staff are attentive, accommodating and efficient! The buffet is varied and suitable for several types of palates. The rooms are large, clean and well equipped. The BIG plus of this hotel is the magnificent swimming pool which is at an ideal temperature!

The experience is so different to hotel living! Nestled in kandy, among luscious green trees, warm people and a personal butler - certainly an experience. While the loaded pictures are that of the tent - the tent is not a positive experience for everyone! We asked to move to the private villas at the top of the hill - where one could actually hear the azaan (call to prayer) 5 times a day from the valleys in front of you! The people at the resort: omg! This review matches my comments of that at the Hilton in yalla! Mr haleem, Mr Sanjeev and my personal favourite ❤️ personal butler Mr Nilantha Sisira Kumara - you are an outstanding human being- your attendance to us at breakfast - served on a table that felt like we’re at home, checking up on me when I didn’t make it for breakfast or lunch - and attendance to my laundry when I spilled hair serum on two white outfits! Mr Haleem - thank u for the complementary meal on day one! Mr Sanjeev, thank you for coming to check on the laundry to see how best to help me! Thank u to the warmest, kindest, most gentlest carying human beings that have cross my path in life! While Kandy is not a place I will necessarily visit again - I will probably come head to this very place to escape the hustle and bustle of life! Oh and the chef - you make the most awesome parathas! There were days I could have settled for just a paratha and a coke! Keep it up - you gorgeous human beings! Thank u kumara! 🥰 ( pics loaded are of the tents and not the room) and does not do justice!

I had high expectations for Seerock based on the glowing reviews, but unfortunately, it turned out to be the worst hotel I’ve ever stayed in—despite booking a room with a jacuzzi. The issues began even before we checked in. When we called ahead to confirm if there was accommodation for our private driver (a common courtesy in Sri Lanka), the staff assured us there was. However, upon arrival, we discovered this was not the case. Our driver had to find his own accommodation last minute, which could have been avoided if they had been honest from the start. The room itself was disappointing. The towels were stained, and the toiletries looked old and unpresentable. While I want to believe the towels were clean despite the stains, it left the impression that the hotel prioritizes cost-cutting over delivering a quality guest experience. The most frustrating issue was the lack of hot water. After a long day, we were too exhausted to address it and resorted to cold showers. When we raised this with the duty manager the next day, another guest overheard and echoed the same complaint. The manager explained their water heating system is solar-powered and offered to turn on a backup generator, but the hot water remained inconsistent throughout our stay. To be fair, the service staff were respectful and prompt, which we appreciated. However, this didn’t make up for the lack of basic amenities or the feeling that guest comfort is not the hotel’s priority. Overall, I cannot recommend Seerock. Between the misleading communication, subpar room standards, and functional shortcomings, this was a deeply disappointing experience.

This is not our first stay at the hotel. This was our 3rd or 4th visit and it is the last for sure due to their poor customer handling and management. I must say that our previous stays were fabulous and i have made positive reviews in TripAdvisor for those. However, this time most of the staff are new to us and not so friendly and caring as the ones who were there earlier starting from the front office. They just don't care, I don't know if its because we are local travellers. On the other hand, the ”amberella” welcome drink is awesome as always. We stayed in a Duplex as there were 4 adults and my 9 month old baby. The rooms were clean and spacious. The living area was giving a calming vibe and had the same look as their other villas we have stayes before. Our baby, husband and I were in the upstair room and when we entered the room is was heated up and the air conditioner was not working properly. It was so uncomfortable so we called the front office and they sent a team to repair. It was taking alot of time so we requested for another room as our baby was feeling tired and needed a nap. Plus, they had adequate rooms vacant and even had Duplex category rooms available too. Still, they refused to shift us to another room so we kept the baby in the ground floor room. The repair took around 2 hours! And then we went to the room and the air conditioner was working. Yet, we were not able to have a nap and relax as we had to go out to Anuradhapura which is the main reason for our visit. So we came back at around 9.30pm and the air conditioner was not working again. Again the same drill, a team came, inspected and told us they need to repair again and it was 11.45pm when they said this. We refused because we were already exhausted as needed to sleep. Also, now, at 11.45 at night they are asking us if we can move to another room (Duplex category). They had vacant Duplex category rooms all this time and in the moddle of the night they are asking us to shift. In my head I was bursting but we were all too tired to keep arguing or leaving the useless place so we stayed in the same Duplex room just till morning. Early morning we left the hotel without breakfast eventhough we had paid for full board. They charged us the whole amount and invoiced for the additional food as well as mini bar (just mentioned this if not someone could think that they must've given a discount or wave-off). So we paid almost 500USD just for one night for this drama. We will never go back to this hotel and not at all recommend. I guess the main issue was poor management of the situation and it shows how poor the hotel management is. We were in Duplex 3 (Kohomba). This hotel staff or management will never care about the customer if something goes wrong and lacks hospitality. Afterall, while we were having our breakfast we got a call from the general manager of the hotel and he apologized but I think it is too late as we have already left their property. On the plus side, t

This was the second time I visited Heritance Kandalama and it was better than the last stay especially I would like to mention the Guest Relations Executive Miss. Yoshina for taking care of our family and fulfilling all our needs with all the needed information with her efficient style and making the stay comfortable also big shoutout to the chefs food was beyond amazing and the restaurant staff was very active as well and also the suite was amazing with all the amenities that should be there in a room overall a 10/10 experience and a must visit place in Sri Lanka ♥️

This is the best and best hotel to stay in during your stay in Lanka! The entire hotel is in a mango garden, the environment is very beautiful! The hotel is also very clean and the service is in place. The breakfast was very good and the place to eat was great! Overlooking the pool and a large green area, it is simply a beautiful experience. The environment is fragrant, and there are nights at night. The security is also very good. Especially on the second day because of the urgency, my lover put some valuables in the room, our bags are already on the way to Nuvo, and it has been open for 20 minutes. After suddenly thinking about the amount, the DILI driver was very enthusiastic to help the hotel call, the other party sent someone to say that they were still in the room, and then rushed back to the hotel to take it, which was a sigh of relief. Thank you for the hotel! In addition, this hotel room is to be locked with a key, not directly locked to the door, this should be noted. After we checked in, I went to Lion Rock after cleaning up. When my lover locked the door, I brought it directly to the door. When I came back, I opened the door with a single push. Fortunately, nothing was lost. This shows that this hotel is really ok. Of course, if you have to live in this hotel, you still have to keep your belongings safe. There is a safe in the room.

I had an excellent experience with my stay in Amaya, a beautiful place to relax and yummy buffet breakfast with many regional food to choose. The room was definitely the biggest I’ve ever been and very clean. I would definitely recommend and come back again

Garden-style hotel, with beautiful scenery and large rooms. There is also a welcome ceremony when arriving at the hotel. There are not many people staying at the hotel. The most funny thing is that from the lobby to the room, the bottle car cannot pass the path smoothly. At that time, the design was not thoughtful. The overall feeling is that this hotel is a relatively high-end hotel in the local area, which is good in all aspects, but remember to give a little more tip, otherwise you can just shake your face and show it to you

The Nature's Roots is an ideal spot for travelers wanting to discover the city. The Nature's Roots is an ideal choice for travelers who want to take in the sights and sounds of Kandalama.The hotel is conveniently located just 13km from Sigiriya Airport and 33km from Kekirawa. The nearby area boasts an abundance of attractions including Kandalama Safe Bath Place, Kandalama Bunt and Kandalama Reservoir Bridge.When guests have some time on their hands they can make use of the onsite facilities.When it comes to Kandalama hotels, the Nature's Roots is highly regarded for its excellent facilities.