Pet friendly Hotels Marrakech

Hotel is conveniently located near Marrakech city centre - the fact that we had a car helped. If you don’t have your own transportation then it is about 2/3 KM from the Jemaah El Fnaa. The hotel was nice and clean although it could do better with new corridor carpet and a lick of paint in the exterior. The service is good but could be better as the bathroom light did not get fixed and towel rail came off despite reporting to receptionist. The hotel is good but could improve in many ways.

As usual, the Sofitel Marrakech is my favourite hotel in town. I have been a regular customer for more than 15 years and I still enjoy every minute of my stay over there. The friendliness of the staff, the management and service is just top world-class. I can't wait to return once again to this place which I call my home away from home! Keep up the good work!

Very suitable for taking pictures, the location of the hotel is actually okay, compared to Marrakesh is not big, before the taxi must tell the driver a good price, from the hotel to the train station to play the train as long as 10, the driver is hard to live 50, it is recommended Fierce

The hotel is located in the heart of the old town. Close to an ancient tomb that is more than 500 years old. There are many people visiting every day. This hotel can be said to be called Taoyuan in the city, but the surrounding environment is not very good. According to the waiter, the hotel started building a new building in 2002 and first bought a house, and later bought eight more. The owner, a Frenchman, renovated the nine houses as a whole and connected them together. The design is very elegant, reflecting the Moroccan national style. Every detail is very delicate and can be called a work of art. The three-story roof is covered with flowers and various layouts. Very novel. It feels extremely cozy. The hotel's food and beverage varieties are relatively small and the taste is average, not as good as other nine points. The price is not cheap either. Overall, this hotel is quite unique. Staying for a day or two is no problem.

Excellent service: staff is very friendly, very helpful and you come as guests nothing but nothing short.

The hotel is located in the center of the city. It is convenient to travel and the surrounding facilities are complete, but when I checked in, a very strange thing happened. The hotel gave me a room on the third floor. When I reached the third floor by elevator, I found the third floor Many rooms are being renovated, and workers come and go in a messy feeling. I thought maybe only a few rooms were being remodeled and didn’t care. When I continued to go to my own room, I found that there was still a section that was using a percussion drill to hit the ground. The sound was loud and dusty, and I immediately turned back to the front desk of the hotel to ask for another room. The quiet environment, the hotel hesitated and gave me a room on the fourth floor, but when I entered the room after arriving on the fourth floor, the sound of the impact drill was still loud , There was no way to rest comfortably, so I had no choice but to contact Ctrip's customer service. In the end, the customer service communicated with the hotel and changed me to a room on the fifth floor on the other side. It was very quiet and gave me an unexpected compensation voucher , Thanks to Ctrip's customer service! I mainly want to make complaints about writing this review. As a five-star international chain hotel, the hotel is undergoing renovations during the period of receiving guests, and the guests are arranged in rooms on the decoration floor, which is simply unbelievable!

An excellent hotel in every way. The only drawback is the location, since it is necessary to pay for taxis continuously to go and return to the city of Marrakech (250DH-350DH) each way. For the rest, personally, probably the best hotel in Marrakech, simply spectacular!

The environment and architecture are very good, but the service is at the level of an ordinary hotel, and I feel that it is not worth the premium. For example, my friend and I arrived at different times, but the hotel was only willing to provide one free pick-up for each room. In the end, they were willing to reimburse my friend's taxi fare for the outbound trip only after our room canceled the airport drop-off service. It was very troublesome. Domestic hotels that cost two to three thousand RMB a night all provide free pick-ups per person. Aman in Luang Prabang, which is of the same brand as yours, also arranges free pick-ups for each guest every time they go out of the hotel to play. In addition, when we were having breakfast, the staff spilled juice on another friend of ours, and did not apologize, nor did they clean up the juice on my friend and on the ground. In short, the service of this hotel is not up to par, and I will not go there a second time.

I wouldn’t recommend this hotel, the reception staff are very rude ,we called the reception in the afternoon to send someone to fix the AC ,no one was sent ,we came back to the hotel around 2 o’clock in the morning, the security guard stopped us and made us wait until the receptionist came to check our documents ,(we asked again for the AC technician),Marrakesh is beautiful city but this hotel has the power to ruin your stay.

The hotel is in great location. Amenities are good pool is good too. But the staff are not well trained in hospitality. The aircon did not work in entire hotel. One of the days the room service did not come and I had to call them 3 time to get my room done. I even asked one day to warm my takeaway but they refused bcoz it’s hotel policy not to consume any outside food even in your rooms, how absurd!! My suggest is stay away if you can