Hotel Madrid Plaza de España, Affiliated by Meliá Reviews

Response from Property: Hello, dear guests! Thank you very much for choosing to stay in my hotel and for providing detailed feedback! We are delighted to know that you appreciate the excellent location of our hotel, close to Plaza España Metro Station, which really allows easy access to many of Madrid's attractions. We are also proud of your positive comments about our breakfast, which is a buffet with a wide range of options and can be enjoyed with a view of the Gran Vía. We noticed that you mentioned that the room facilities are a bit old and the lighting is dim. Although these issues are part of our upcoming renovations, we regret that they impacted your stay. Sincerely looking forward to seeing you again! I wish you a good mood every day! Laura López, Voice of Customer Coordinator

Response from Property: Hello, dear guests! Thank you very much for choosing to stay in my hotel and for providing detailed feedback! We are pleased to learn that you are satisfied with the heating system in our hotel, indeed, we always strive to provide our guests with a comfortable environment, no matter what the season. Sincerely looking forward to seeing you again! I wish you a good mood every day! Laura López, Voice of Customer Coordinator

Response from Property: 尊敬的賓客，您好！非常感謝您對我們酒店的支持與信任！我們很高興聽到您對我們酒店的地理位置和房間的舒適度給予了肯定。確實，我們的位置便於客人探索馬德里，緊鄰地鐵站，可快速前往會展中心和機場。我們的客房設計現代，配備了高級床品，旨在為您提供一個放鬆的環境。再次感謝您的支持與厚愛，我們真誠期待您的再次光臨，祝您開心度過每一天！Laura López, Voice of Customer Coordinator

Response from Property: Dear guest, Thank you very much for your support and trust in our hotel! We are very happy to hear your positive comments about the central location of our hotel. Indeed, our convenient location, close to Plaza España and Puerta del Sol, is an ideal starting point for visiting Madrid. The spacious rooms you mentioned are also a highlight of our hotel. All rooms are modern in design and equipped with necessary amenities to ensure your comfortable stay. We are also honored by your recognition of the value for money. We are always committed to providing guests with value for money services and experience. Thank you again for your support and love. We sincerely look forward to your visit again and wish you a happy every day! Martina Piovesan, Voice of Customer Coordinator

Response from Property: 親愛的賓客，您好！非常感謝您選擇入住我的酒店並作出詳細的反饋！我們很高興您對我們酒店的評價超出了預期。我們的團隊始終致力於提供舒適的客房和優質的服務，希望能在您的每一次入住中都能留下美好的回憶。真誠期待您的再次光臨！祝您天天好心情！Martina Piovesan, Voice of Customer Coordinator

Response from Property: Dear guest, hello! Thank you for staying at our resort hotel and taking the time to leave us your valuable comments and suggestions! The location next to the square you mentioned is exactly where our hotel is located. It is located on the bustling Gran Vía Street in the city center, which is indeed convenient for guests to explore the beautiful attractions and cultural activities of Madrid. We sincerely look forward to your visit again. We will definitely provide you with a better accommodation experience and wish you a happy life! Laura López, Voice of Customer Coordinator

Response from Property: Dear guest, thank you very much for your support and trust in our hotel! We are very happy to hear that our enthusiastic team has left you with a positive impression. Thank you again for your support and kindness. We sincerely look forward to your visit again and wish you a happy day! Martina Piovesan, Voice of Customer Coordinator

Response from Property: Hello. Thank you for visiting our hotel. We are glad to hear that you were overall satisfied with our hotel during your stay. Above all, thank you for your positive evaluation of the breakfast. However, we are sorry to hear that you were somewhat disappointed by the distance between our hotel and the city center. Still, we are glad that you had a comfortable stay without any major inconveniences. We hope you had a pleasant stay in Madrid during your stay at our hotel. Please visit us again next time you have the opportunity. Thank you, Maria Fdez. Valderrama, Voice of Customer Coordinator

Response from Property: Dear guest, hello! Thank you very much for your support and trust in our hotel! We are very happy that you have left a positive impression on the hotel. The advantages you mentioned, such as our hotel's perfect location in the heart of Madrid, provide you with convenient transportation and opportunities to visit the city, which is what we are proud of. At the same time, our room design does focus on modernity and comfort, with the aim of making you feel relaxed after a busy day. We will continue to work hard to maintain and improve our service quality. Thank you again for your support and love, we sincerely look forward to your visit again, and wish you a happy day! Martina Piovesan, Voice of Customer Coordinator

Response from Property: Dear Mr. Guest, First of all, we appreciate you sharing your impressions. It has been a pleasure for us to return the trust placed in our hotel with a pleasant stay. We are very happy to verify, through your score, that we have lived up to your expectations. Your satisfaction is our greatest reward. We would be happy to serve you again in the near future. Best regards, Maria Fdez. Valderrama, Voice of Customer Coordinator