Calle del Buen Suceso, 3, Madrid, Community Of Madrid, 28008, SpainView Hotel Details
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Muralto Madrid Princesa Guest Reviews
4.1/5
Very Good
79 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(79)
Positive reviews(46)
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Negative reviews(1)
Kenny_th
Superior Double Apartment
Stayed in Sep 2022
Travel with friends
5 review
4.7/5
Amazing
Posted on Nov 4, 2022
Superb location, clean room, the room size very big compare to hotel in downtown. The staff is helpful. Breakfast is ok, not much option only scramble egg , ham, bread and fruit are provide. Have luggage storage service if you check out before flight time.
No. 57 L.
One-Bedroom Junior Suite with City View
Stayed in Jun 2023
Business travelers
34 review
5.0/5
Outstanding
Posted on Aug 7, 2023
Very good
Guest User
Superior Double Apartment
Stayed in Mar 2024
Family
7 review
5.0/5
Outstanding
Posted on May 1, 2024
It is very close to the Plaza de España and very convenient. You can visit the Palais des Anglais just one block away. It’s also close to the subway station ~ I highly recommend it😊
I stayed here for one week during my business trip. The hotel is very conveniently located. The neighborhood was quiet and safe. The metro and bus stops and a department store were all within short walks. The room was spacious with a large bathroom. The bed was large and comfortable. The free breakfast was simple, but the food was delicious. The staff were friendly and helpful. I would definitely stay here again in my next trip to Madrid.
Guest User
Stayed in Jan 2025
Business travelers
5.0/5
Outstanding
Posted on Feb 3, 2025
we loved so much this hotel we stayed 5 nights in apartment number 103. It's almost like a deluxe sweet of 40mq. The staff are very gentle and professional, special thanks to Roberto the receptionist .The hotel located in a private street in the princess area that's why the name come from So when you leave the hotel and you go right side walk for 100 metres you find the main big street of Calle de La Princesa. The hotel is surrounded by a lot of supermarkets shops, restaurants, fast food (kabab house🎉), and more and more. metro lines like 4 and 6. very good connected to the airport you have to change one time only. Please ask The reception staff about the free bus # 001 it passed from calle De la Princesa and take you to all the main attractive sitesin Madrid pass each 4 minutes trust me you don’t need to take the Metro when you are in the street of the princesa All the way 1 km you arrive to Plazza España:Spanish square At the right 10 minutes walking to the Royal Palace you continue straight you find your self in GRAN VIA One of the most famous in Madrid for shopping and everything and also at the left side you find Malasana Neighbourhood a lot of bars launches and theatres cool pubs , Restaurantsa lot of that Asiaian Restaurants Ramen… I definitely will come back it’s ❤️🇪🇸🇮🇹
Guest User
Stayed in Dec 2024
Family
5.0/5
Outstanding
Posted on Jan 15, 2025
We have been coming to Madrid for 13 years and just discovered the Muralto this year. What a hidden gem! Highly recommend for excellent location, facilities, cleanliness, good breakfast and especially the warm, competent and professional staff. We have agreed, also with cousins from Italy who joined us here for several days, to return. A most welcoming, comfortable, quiet and pleasant stay! Highly recommend!
Botta E
Stayed in Nov 2024
Business travelers
4.0/5
Very Good
Posted on Dec 2, 2024
The appartments are very clean and quite also if to regualte the climate is hard (too warm or too cold). In front of convenience they almost quickly solve the room problem. The breakfast is very good with a wide choice also if you "have to dicsover it". The price for the room is functioning of how the reservation is done (my Company travel agency paid about the 20% more the standard price and 50% more than web engine best price): this wide oscillation can makd the Customer unfair. Since I'm diabetic I have the opportunity to cook in my appartment and very close there is a big supermarket.
Guest User
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 10, 2024
The average rooms are not bad, but a bit small (althought there is a living room) and "tired" furnishings. The top room is brand new, ample, great terrace, excelent bed, excellent bathroom (shower separate from bathtub). Breakfast is excellent, a bit of everything. Location is awesome: it is somewhat residential but it is 50m from El Corte Ingles, Zara and other stores, and also from bus stop with bus line 001 (which takes you free to Gran Via in 7 minutes). Many local restaurants around the hotel within a 5 block radius. It is a rather easy walk to Debod monument (free but reservation needed).
bmmguimaraes
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 30, 2024
I am very pleased I selected Muralto Madrid Princesa for my stay in Madrid. From the kindness and professionalism of the staff to the fabulous breakfast and room comfort, among other things, everything was great. I would certainly recommend Muralto to anyone wishing to stay in Madrid.
Response from Property: Thank you very much for your wonderful review! We are thrilled to hear that you had an excellent stay at Muralto Madrid Princesa and that you appreciated the kindness and professionalism of our staff, the comfort of your room, and the quality of our breakfast. Your kind words mean a lot to us, and we are delighted that you would recommend our establishment to others. It was a pleasure to have you as our guest, and we look forward to welcoming you back whenever you return to Madrid. Best regards, José Luis Alonso - Manager
Dominga B
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 19, 2024
We stayed in a Junior suite for 3 nights. Check in was smooth. We arrived 2 hrs before check in but since the room was ready, we were able to get checked in upon arrival. The reception staff was very nice and spoke very good english. She showed us a map of the city. Room is very spacious. There is a separate bedroom, living room with a sofa bed, patio, a large bathroom with separate tub and shower, a very large sink, a fully equipped kitchen. There was a welcome fruit basket and complimentary bottles of water provided every day. The room was very clean and kept clean every day. Fresh towels were provided daily. Bed was comfy. Breakfast was excellent with good egg, meat, bread and pastry choices. Location: walking distance to Plaza de España, bus stops, metro, restaurants, shopping. There is a supermarket and a church within a few minutes walk. So glad I booked this hotel. I can’t say enough good things about this hotel. I will definitely stay here again next time I visit Madrid.
Response from Property: Thank you very much for taking the time to share such a detailed and positive review of your recent stay at Muralto Madrid Princesa. We are delighted to hear that you enjoyed our Junior Suite Madrid apartment and that the early check-in, the spaciousness of the room, and the amenities made your stay comfortable. We truly appreciate your kind words about our staff, and we are glad that you found the service helpful and that you were able to make the most of your time in Madrid with information provided by pour team. It is great to know that you enjoyed our breakfast and the convenient location, with so many attractions nearby. Your satisfaction is our greatest reward, and we are thrilled to know you will be staying with us again on your next visit to Madrid. We look forward to welcoming you back! Warm regards, José Luis Alonso Manager
Guest User
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 23, 2024
This hotel was terrific in all aspects. We had a suite that consisted of a king bed in one room, and a more cot sized (but still roomy) bed in another, along with a kitchen area. The hotel was exceptionally clean, and the staff always friendly and very willing to help. I highly recommend staying here.
johnnyelkhalil2024
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 21, 2024
If you are a couple and especially families don't hesitate to book Muralto. Highly recommended for its service, location, apartment rates and its spacious rooms.
Road24613857430
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 19, 2024
This hotel is in a great location, there are restaurants and shops right on the door step. Reception staff are professional and friendly. Rooms are spacious and comfortable, the only thing we didn’t have in the kitchen was a kettle but the reception arranged for one to be delivered. Would definitely stay here again.
Guest User
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on Jun 1, 2024
Excellent is the best work I can use to describe the Muralto. From physical facility to personal treatment to services, it is in the highest category. The personnel are the icing on the cake!!