Hotel Princesa Plaza Madrid - Photo Gallery
Hotel Princesa Plaza Madrid
C. de la Princesa, 40, Madrid, Community Of Madrid, 28008, Spain
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Rooms (24)
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10/10
Guest User
10/10
Guest UserFeatured
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Exterior (7)
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Dining (22)
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8.0/10
ViolaDawsonLeisure & Recreation (15)
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Business Facilities (13)
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Public Areas (26)
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User Uploads (12)
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8.0/10
ViolaDawson
10/10
Yeyou
6.0/10
Bayi
10/10
Anonymous User
10/10
Guest UserNear Hotel (9)
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10/10
Yeyou
10/10
Anonymous UserOther hotel pictures (5)
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10/10
Anonymous User
10/10
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1 night
Guest Reviews
8.9/10
Very Good
40 review
Verified reviewsLocation9.2
Amenities8.4
Service8.8
Cleanliness9.3
Guest User
Classic Twin Room Non smoking
Stayed in Oct 2024
Couple
5 review
Outstanding
Posted on Nov 28, 2024
The hotel is in a good location.
The subway takes 15 minutes to the city center.
The subway takes Line 3 to the airport and then transfers to Line 8.
The Madrid subway system is very good.
The hotel is also in the business district, next to the shopping mall and Starbucks.
The hotel room has been newly renovated and is modern and simple.
The room size is also impressive in Europe.
The hotel is still under renovation and there will be some noise from the renovation.
But I don't mind and I am very happy staying here.
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Yeyou
Classic King Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Oct 3, 2024
The hotel is very good and the location is good, just near the top of Gran Vía. Although the exterior is under renovation, it does not affect the stay at all. The service is also good. We were given a room on the top floor as requested. The price-performance ratio is quite high. If you come to Madrid, you can consider this hotel.
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Bayi
Deluxe King Room Non smoking
Stayed in Mar 2024
Family
16 review
Posted on May 7, 2024
It's a pitfall! The hotel is under renovation, and the official website doesn't mention it. It's under renovation from 9am to 6pm every day. There are workers outside the room window. The lobby is gone, moved to a small corner, not as big as the lobby of a domestic express hotel, and there are scaffoldings in front of the lobby. The taxi went around in circles and couldn't find the hotel entrance. The room facilities are also very old. If you are going to Madrid recently, please avoid this pitfall!
Original TextTranslated by Google
Response from Property: Dear Bayi,Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience caused by the ongoing renovations during your stay. Your feedback is invaluable as it helps us improve our services.We understand how disruptive construction noise and the presence of workers can be, and we apologize for any discomfort this may have caused. Additionally, we are addressing the issues related to the temporary relocation of our lobby and the difficulties with accessing the hotel entrance.Your comments about the condition of the room facilities are noted, and we will be conducting a thorough review to ensure they meet our standards of comfort and quality.We hope you will consider giving us another opportunity to serve you in the future, once our renovations are complete. Please contact us directly for any future reservations, and we will ensure your stay is as pleasant and comfortable as possible.Thank you for your understanding and patience.Best regards,Lara de Pablo-Customer Care
ViolaDawson
Classic Twin Room Non smoking
Stayed in May 2023
Couple
11 review
Very Good
Posted on Jun 27, 2023
This hotel is listed as a four-star hotel, the overall hardware is still acceptable, and the environment of the hotel is well maintained. The price is cheaper if you book early. Checkin/out is fast and there is no need to wait, and the room size is relatively large and not cramped. Generally speaking, it is very clean, and there are complimentary slippers and disposable toiletries. The decoration is relatively traditional, similar to the style of old domestic hotels. The location is in the city center, but there is construction nearby, so the environment is a bit messy. Breakfast is relatively ordinary, but there are many types. The sensors in the corridor are not very sensitive. Sometimes the lights are still black when you come from a distance, which is a bit scary, and the lights only turn on when you get close. Generally speaking, it's OK to live, and the price/performance ratio is ok, but the small details are a bit outdated.
Original TextTranslated by Google
Response from Property: Dear client, thank you for trusting us for your recent visit to Madrid. We are glad to know the overall of your stay has been comfortable and pleasant.We take good note of your comments, for sure we will improve your experience in the future when the hotel completes the renovation!Kind regards,Christian Martin - Duty ManagerHotel Princesa Plaza Madrid
Guest User
Classic Twin Room Non smoking
Stayed in Dec 2022
Couple
3 review
Outstanding
Posted on Jan 6, 2023
Very comfortable beds, despite having a broken doll.
A problem in the shower that was fixed immediately.
Personal attention at breakfast by the staff. Welcome chocolates. Special towels provided by the cleaning staff. In summary GREAT. The rooms are no longer modern, but I consider that this is the least of it, in addition to having the plus of spaciousness.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for sharing your excellent rating and comments.
Good to know that we were able to solve the problem you mentioned effectively.
We have your trust!
A cordial greeting,
Christian Martin - Duty Manager
Hotel Princesa Plaza Madrid
Anonymous User
Classic Twin Room Non smoking
Stayed in Jul 2022
Traveling with friends
14 review
Outstanding
Posted on Sep 19, 2022
This hotel in Madrid is really good. It is connected to the supermarket in the British Palace. I feel that shopping is very convenient, and I can buy something to eat. And the price is very suitable, the location is also very advantageous, the transportation is very convenient.
Original TextTranslated by Google
Response from Property: Dear client, we appreciate your perfect evaluation and great remarks. We look forward to welcoming you soon!Kind regards,Christian Martin - Duty ManagerHotel Princesa Plaza Madrid
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