Barceló Torre de Madrid

Barceló Torre de Madrid - Photo Gallery

Barceló Torre de MadridTrip.BestNo.16 of Premium Hotels in Madrid
Pl. de España, 18, Madrid, Community Of Madrid, 28008, Spain
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8.0/10
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7.2/10
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10/10
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9.5/10
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10/10
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2.0/10
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9.5/10
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Guest Reviews

9.2/10
Great
121 review
Verified reviews
Location9.4
Amenities9.2
Service9.1
Cleanliness9.3
Guest User
Deluxe Room
Stayed in Dec 2024
Couples
6 review
10/10
Outstanding
Posted on Feb 16, 2025
We were traveling through Madrid over our anniversary and had a lovely stay at the Barceló! The room was spacious and the bed was very comfortable. Although the breakfast felt a little overpriced, it had a good selection of options (even some gluten free items!). We didn’t get a chance to get in the pool, but my husband loved the sauna. Overall the hotel is located in a very convenient area and was easily walkable to the metro along with many other shops and restaurants. The staff were all very pleasant and helpful and we had a wonderful stay. Would stay again!
6/7
Response from Property: Dear Guest,Thank you for your review.We are truly delighted that your anniversary visit to Barceló Torre De Madrid was marked by comfort and enjoyment.We are thrilled that you found the spaciousness of the room to your liking and that the comfort of our beds contributed to a restful night's sleep. Our rooms are indeed designed with guest comfort in mind, featuring large king-size beds and superior amenities.Finally, it is great that you appreciated the convenient location of our hotel, with easy metro access and proximity to various shops and restaurants. We are also pleased that the courteousness of our staff added to the positivity of your stay. Our location, soon to be even more appealing with the completion of the Plaza de España refurbishment, will allow guests like yourself to explore Madrid's historic center with ease.We hope to welcome you again in the future. Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid
Sho
Deluxe Room
Stayed in Feb 2023
Family
2 review
10/10
Outstanding
Posted on Mar 6, 2023
We loved the facilities in this hotel. The swimming pool looked gorgeous despite the time being limited and we could not try it.
6/8
Response from Property: Dear Sho,Thank you for your review.We are delighted to hear that you loved our facilities and found the swimming pool to be gorgeous. Your satisfaction is our top priority, and we always strive to provide the best possible experience for our guests.We look forward to welcoming you back. Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid
YizhijingyuooO
Deluxe Room With City View
Stayed in Apr 2025
Couples
4 review
7.2/10
Posted on May 5, 2025
The location is convenient for transportation. It is convenient to go anywhere by foot or by car. The breakfast is average. The soundproofing of the room is not very good. There is an intermittent rumbling sound from the upper floor. The service attitude is average. I don't understand why it takes so long to check in at 3 o'clock after checking out at 12 o'clock. I asked at 2:45 whether I could check in earlier, but it was not allowed. I called to ask for a bottle of water at night. The front desk said it would be delivered immediately. I waited for an hour and it didn't come. I called again and they said it couldn't be delivered and I could drink it from the tap. It's hard to rate it. It's really average compared to other hotels in Spain.
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Response from Property: Dear guest,Thank you for sharing your feedback. We are glad to hear that our location was convenient for you.We apologize for the issues you encountered during your stay. We understand the noise from the floor above was bothersome, and we will investigate this to improve the experience for future guests. Regarding the breakfast, we will review our offerings to ensure we meet our guests' expectations.We also regret the inconvenience caused by the check-in time and the delay with the water request. We strive to offer efficient service and will work with our team to improve in these areas.We truly appreciate your comments and will take them into account to enhance our services. We hope to have the opportunity to welcome you again in the future.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid
Anonymous User
Premium Room With City View
Stayed in Mar 2025
Family
6 review
9.7/10
Amazing
Posted on Apr 27, 2025
The City View Room is really worth it! There are two large windows, one of which leads to the balcony. The city view outside the window is super beautiful! It is very clean, the bed is very large, more than two meters wide, and the hotel will put a one-liter bottle of drinking water and chocolate every day. The restaurant environment is good, and the buffet breakfast is very delicious. The location is next to Plaza de España, and it is very convenient to walk to the Royal Palace of Madrid or take the free bus 001 to the Prado Museum and Retiro Park.
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Response from Property: 尊敬的賓客,您好! 感謝您選擇我們的酒店,非常榮幸能為您服務!我們很高興您在巴塞羅託雷德馬德里酒店有如此美好的體驗。我們非常高興您喜歡房間寬敞的窗户與陽台、城市的迷人景色、一塵不染的環境、寬大舒適的床鋪以及每日為您準備的飲用水和巧克力。我們的餐廳環境和豐富多樣、口感極佳的早餐自助也為您的體驗增色不少。此外,酒店毗鄰西班牙廣場,從這裏步行至馬德里皇宮或乘坐免費公交車前往普拉多博物館和麗池公園也非常便利,我們很高興您能享受到這一點。我們將懷揣着您的這份信任,不斷進步並時刻準備着給您帶來更加完美的服務,期待您的再次光臨!Equipo de Relaciones PúblicasBarceló Torre de Madrid
Sheshou68
Deluxe Room
Stayed in Mar 2025
Other
49 review
10/10
Outstanding
Posted on Apr 24, 2025
Collection, great location The room is spacious and comfortable, the bathroom is fully equipped The service is also good! The breakfast location is like Shanghai brunch, leisurely and comfortable
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Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住我們的酒店並留下寶貴的建議! 我們很高興您喜歡酒店的位置、寬敞舒適的房間、衞生間設施以及我們的服務。悠閑愜意的早餐為您的入住增添了一份特別的享受,我們的B-likeat自助早餐便是以有機食材打造的全新美食體驗。我們的目標是為賓客提供難忘的住宿體驗,很高興知道我們的努力得到了您的認可。真心希望您能夠再次入住來感受我們的進步!祝您生活愉快,旅途順利!Equipo de Relaciones PúblicasBarceló Torre de Madrid
Baiyuncanggoumanyouke
Premium Room
Stayed in Feb 2025
Business travelers
37 review
10/10
Outstanding
Posted on Mar 12, 2025
The Barceló Tower Hotel in Madrid is quiet in the bustling city and close to everything. It is 50 meters away from the avenue and the room is spacious. The disadvantage is that the breakfast is not very varied, but this is also a common problem of European hotels. The chef who makes omelettes in the open breakfast counter has a good skill, which brings a lot of comfort to the Chinese stomach. Carrefour, the Chinese Super League and Chinese restaurants are not far from the hotel. Recommended.
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Response from Property: 尊敬的賓客,您好!感謝您選擇我們的酒店,非常榮幸能為您服務!我們很高興您在巴塞羅塔酒店有過如此美好的體驗。雖然我們的早餐選擇沒有達到您的期望,我們感到非常遺憾。我們一直致力於為我們的客人提供多樣化和高質量的早餐選擇,在未來我們將考慮您的反饋以改善我們的服務。我們非常高興您對我們寬敞的客房感到滿意,並且能夠在酒店周邊的便利設施中找到所需,包括家樂福超市、亞洲超市和中餐廳等。最後,我們很高興您喜歡酒店的寧靜氛圍和優越的地理位置,這使得您可以輕鬆到達周邊的各個地方。我們的位置確實非常便利,正對着地鐵站,讓您能夠方便地探索馬德里的每個角落。衷心期待您的再次光臨,我們將為您奉上更好的住宿體驗,祝您生活愉快!Equipo de Relaciones PúblicasBarceló Torre de Madrid
Anonymous User
Deluxe Room
Stayed in Dec 2024
Other
58 review
7.5/10
Posted on Feb 1, 2025
The hotel's biggest advantage is definitely its location. It's so convenient. Don't be too demanding with your room. I want to complain that the so-called beautiful swimming pool is actually a small and shallow footbath. The overall professionalism of the hotel's waiters needs to be improved.
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Response from Property: 尊敬的賓客,您好!非常感謝您的入住與評價!很高興能為您的出遊帶來美好的時光。感謝您分享您的意見。很高興知道您對酒店的地理位置感到滿意。對於游泳池未能達到您的預期,我們深感抱歉。我們想澄清的是,游泳池的設計目的是為了提供健康養生(wellness)體驗,因此其大小和深度主要是為了放鬆和個人護理,而非用於強度較大的水上活動。至於我們員工的服務,抱歉未能達到您的期望,我們將致力於提升團隊的專業素質。感謝您的反饋,它將幫助我們不斷改進。衷心期待您的再次光臨,我們將為您奉上更好的住宿體驗,祝您生活愉快!Equipo de Relaciones PúblicasBarceló Torre de Madrid
Wanglilai
Deluxe Room
Stayed in Dec 2024
Family
8 review
10/10
Outstanding
Posted on Feb 2, 2025
Located next to Plaza de España, the location is very good! There are many restaurants and shops around, and there is a big Zara opposite. We bought a lot of clothes there, about 50 euros for three T-shirts. The hotel room is very clean, the breakfast is very good, very rich, with freshly squeezed juice. There are 20 kinds of yogurt. Walk to the Royal Palace of Madrid. We took a taxi to several other museums for only 6-7 euros. I will stay here next time.
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Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住我們的酒店並留下寶貴的建議! 我們很高興您在Barceló Torre De Madrid的體驗如此美好。我們非常高興您讚賞酒店的地理位置,附近的餐廳和商店,以及對面的大型Zara商店,這些都為您的購物體驗增添了便利。您對客房的清潔度感到滿意,以及對我們新推出的B-likeat自助早餐的好評,我們感到欣慰。這種新的餐飲體驗由營養師及飲食設計師Vanessa Losada設計,以有機成分為基礎,包括鮮榨果汁和多達20種的酸奶選擇。此外,我們很高興您欣賞我們酒店到馬德里皇宮的近距離,以及到其他博物館的便捷交通。我們期待您下次再次光臨。真心希望您能夠再次入住來感受我們的進步!祝您生活愉快,旅途順利!Equipo de Relaciones PúblicasBarceló Torre de Madrid
Anonymous User
Deluxe Room
Stayed in Jan 2025
Business travelers
10 review
10/10
Outstanding
Posted on Feb 28, 2025
Very good, in the central area, very convenient for shopping
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing our hotel. It is our honor to serve you! We are delighted that you were satisfied with the Barceló Torre de Madrid's central location and its proximity to shopping. Our hotel is proud of its location in Plaza España, ensuring easy access to Madrid's historic centre and shopping options. Our team is dedicated to providing an exceptional stay, from thoughtful room amenities to our award-winning B-likeat organic breakfast, we strive to cater to your every need. We will carry your trust, continue to improve and be ready to provide you with more perfect service at any time. We look forward to seeing you again! Public Relations Barceló Torre de Madrid
Guest User
Deluxe Room
Stayed in Aug 2024
Couples
8 review
10/10
Outstanding
Posted on Sep 29, 2024
The room is very stylish and located on Gran Via, about 10 minutes walk to the Royal Palace of Madrid. We stayed for two nights, and on the second night there were several clattering sounds in the room in the middle of the night, as if someone was pushing a cart upstairs. I don't know why
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for leaving us your valuable suggestions despite your busy schedule! We are happy to hear that you were satisfied with your overall experience at Barceló Torre De Madrid. We are sorry for the noise in your room at night. We understand that this may affect the quality of your rest and we deeply regret that the solutions provided during your stay were not to your satisfaction. Please believe that we are always committed to providing a quiet and comfortable environment for our guests. We are very pleased that you liked our room design and the hotel's location, which is convenient for landmarks such as the Royal Palace of Madrid. Our location is one of our proud selling points, allowing guests to easily reach many of the city's top attractions on foot. We sincerely look forward to your visit again. We will provide you with a better accommodation experience and wish you a happy life! Equipo de Relaciones PúblicasBarceló Torre de Madrid