The Ritz-Carlton, Macau
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1 room, 2 adults, 0 children
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The Ritz-Carlton, Macau
No.3 of Luxury Hotels in Macau
Galaxy Macau, Estrada da Baía da Nossa Senhora da Esperança s/n, Cotai, Macau, China
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We Price Match
Last booked 2 hrs ago
Highlights
Superb views
Excellent service
Ideal location
Sparkling clean
Varied breakfastShow more
Amenities
Outdoor swimming poolFree
Sauna
Spa
Executive lounge
Gym
Parking
Priority airport pick-up
Bar
All amenities
Property Description
The all-suite hotel from The Ritz-Carlton brings elevated luxury to Asia’s most exciting new destination. Set within Cotai’s Galaxy Macau integrated resort, our upscale hotel experience begins the moment you arrive. After being whisked away to the 51st floor lobby, settle into your spacious suite, where a large picture window offers a breathtaking view of the glittering city. Refined Asian hospitality draws visitors to Cotai, and The Ritz-Carlton, Macau embodies that allure with fine dining, world-class entertainment and incredibly luxurious amenities, including a full-service spa.
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9.8/10
I think this is the hotel with the best service and the best hardware I have ever stayed in.
All 524 reviews
Surroundings
Metro: Pai Kok
(790m)
Metro: Cotai Oeste
(920m)
Airport: Macau International Airport
(3.8 km)
Landmarks: Grand Resort Deck
(110m)
Landmarks: Galaxy Macau Integrated Resort
(280m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Premier Club Suite
1 Queen bed
82m² | Floor: 39-50
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Suite - 2-Bedroom
1 King bed and 1 Double bed
172-209m² | Floor: 52
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Carlton Club Suite
1 Queen bed
98-100m² | Floor: 32-52
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Premier Suite
1 Queen bed
82m² | Floor: 32-52
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Carlton Suite
1 Queen bed
98-100m² | Floor: 32-38
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Two-Bedroom Carlton Club Suite
1 Queen bed and 2 Small double beds
125-137m² | Floor: 32-50
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.8/10
Outstanding
524 reviews
37 guest in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 2 years.
- Cleanliness9.8
- Amenities9.7
- Location9.8
- Service9.7
Average for similar properties in Macau
Review summary
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Service: The hotel is frequently praised for its exceptional service, with many guests highlighting the staff's friendliness and willingness to go above and beyond to enhance the stay.(based on 228 reviews)
Hermes.Huang
July 19, 2025
非常好非常貼心服務
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Po hung
July 18, 2025
非常不錯的體驗
到澳門這一次是第20次
我覺得這一間飯店最好
絕對會有賓至如歸的感覺
非常值得推薦
很棒，很棒很棒
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Guest User
June 28, 2025
非常滿意👍
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Guest User
June 25, 2025
房間挺大，按摩浴缸很舒服👍
夜床服務很好
早餐品種比較少
歡迎卡上把我性別搞錯了
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Guest User
June 15, 2025
一如既往的不錯
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ℓєι & αυяєℓιє qιи
June 7, 2025
在銀河度假區，超級無敵美景，安靜房間大！去看小豬演唱會，選了這邊最好的酒店！
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Pingguoqianqian
June 4, 2025
帶孩子去過六一小童節 酒店提前就給我打電話 詢問我的需求 還給佈置了小童節的裝飾 給孩子準備了很多禮物 工作人員熱情周到 贈送了行政樓層的早餐 出品很贊 更衣室在三樓 可直達天浪淘園 我們連續玩了兩天 更衣室裏環境很高檔 跟深圳的水療會所差不多 有桑拿房和蒸氣房 辦理入住的時候 有工作人員帶我介紹房間 非常貼心 真是一次超級滿意的體驗
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Guest User
May 25, 2025
The hotel is designed in the style of a European palace, equipped with marble bathrooms, whirlpool bathtubs and heated swimming pools. The details are exquisite, such as blue and white porcelain elements that blend Chinese and Western aesthetics. The service is exemplary, from exclusive butler reception, surname greetings to birthday surprise arrangements, all of which reflect personalized care. The executive lounge provides five meals a day and Perrier-Jouët champagne. The food is exquisite and the environment is elegant. It is known as the ceiling of the domestic Marriott system. The hotel is located in the Galaxy Resort, where you can enjoy the Grand Wave Taoyuan Water Park unlimited times. The surrounding shopping and transportation are convenient
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Sauna
Spa
Executive lounge
Gym
Parking
Additional charge
Priority airport pick-up
Additional charge
Bar
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Conference room
Multi-function room
Children's pool
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Outdoor swimming pool
Spa
Executive lounge
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool bar
Business hours
Parking
Parking
Additional charge
Valet parking
Transportation
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Taxi booking service
Business Services
Multi-function room
Multimedia display system
Wedding service
Conference room
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Currency exchange
Food & Drink
Cafe
Bar
Lobby bar
Room service
Public Areas
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Elevator
Health & Wellness
Spa
Gym
Sauna
Body care
Cleaning Services
Dry cleaning
Ironing service
Laundry service (off-site)
Laundry service (on-site)
Facilities for Children
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Children's pool
Safety & Security
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Free Extra crib: Free |
Children 3–12 years old | Free |
Children 13 years old and over | HK$862.50 (approx. PHP 6,391.82) per person per night |
Breakfast
TypeWestern, Chinese
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is HK$3,000.00 (approx. PHP 22,232.39) per night.
Deposit Payment MethodsThis property accepts cash and credit cards
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2015
- Number of Rooms: 233
The all-suite hotel from The Ritz-Carlton brings elevated luxury to Asia’s most exciting new destination. Set within Cotai’s Galaxy Macau integrated resort, our upscale hotel experience begins the moment you arrive. After being whisked away to the 51st floor lobby, settle into your spacious suite, where a large picture window offers a breathtaking view of the glittering city. Refined Asian hospitality draws visitors to Cotai, and The Ritz-Carlton, Macau embodies that allure with fine dining, world-class entertainment and incredibly luxurious amenities, including a full-service spa.
Frequently Asked Questions
What is the cancellation policy for The Ritz-Carlton, Macau?
The cancellation policy for The Ritz-Carlton, Macau varies depending on the type of room and booking conditions.What is the cancellation policy for The Ritz-Carlton, Macau?
What are the check-in and check-out times at The Ritz-Carlton, Macau?
Standard check-in time at The Ritz-Carlton, Macau is 15:00 and check-out time is 12:00.What are the check-in and check-out times at The Ritz-Carlton, Macau?
Does The Ritz-Carlton, Macau provide breakfast?
Yes, Breakfast is offered at The Ritz-Carlton, Macau. Breakfast option(s): Western, Chinese. Does The Ritz-Carlton, Macau provide breakfast?
Can I bring my pet inside the The Ritz-Carlton, Macau?
As much as we love pets, unfortunately, we are unable to accommodate them in The Ritz-Carlton, Macau.Can I bring my pet inside the The Ritz-Carlton, Macau?
How far is the The Ritz-Carlton, Macau from the closest airport?
The closest airport is Macau International Airport, and it is about 7 mins from hotel by car (3.8 km).How far is the The Ritz-Carlton, Macau from the closest airport?
Is airport shuttle service offered by The Ritz-Carlton, Macau ?
Yes, at The Ritz-Carlton, Macau, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by The Ritz-Carlton, Macau ?
About This Property
| Nearest Airport | Macau Intl. Airport |
|---|---|
| Distance to Airport | 5.23KM |
| Nearest Subway Station | Pai Kok |
| Distance to Subway Station | 0.79KM |
| Average Price From | PHP56002 |
| Hotel Star Rating | 5 |