City of Dreams - Morpheus Macau

City of Dreams - Morpheus Macau Reviews

City of Dreams - Morpheus Macau

Estrada do Istmo, Cotai, Macau, ChinaView Hotel Details
City of Dreams - Morpheus Macau
City of Dreams - Morpheus MacauCity of Dreams - Morpheus MacauCity of Dreams - Morpheus Macau
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City of Dreams - Morpheus Macau Guest Reviews

4.8/5
Amazing
450 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(450)
Positive reviews(441)
Reviews with photos/video(170)
Well designed(80)
Classy environment(31)
Delicious breakfast(24)
Friendly front desk staff(22)
Loved the view(13)
Well decorated(8)
Perfect for business trips(8)
Great swimming pool(8)
Negative reviews(7)
mxxxxxeowww
Premier King Room
Stayed in Jan 2025
Couples
15 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The hotel's sleek design, impeccable service, and luxurious amenities (except for the hand soap bar) exceeded my expectations. The room was spacious and stylish, with stunning views of the city. High tech room controls using the tablet. Charging cables provided for your devices. Less than a min distance to COD casino from the hotel lobby.
Response from Property: Dear mxxxxxeowww, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us.We are very glad to know that our hotel design, luxurious amenities, stylish room, stunning view, high tech facilities as well as impeccable service have left you a delightful impression during your stay, and we are truly grateful for your encouraging comments. We have shared your compliment with our team members, they all are very excited. We look forward to welcoming you back for creating more Morpheus experiences in the near future.Yours sincerely,Suzanne ChanManager, Service Quality
UNG FO LIN
Premier King Room
Stayed in Sep 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Wonderful hotel, location and service is best.
Response from Property: Dear UNG FO LIN, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us.We are very glad to know that our hotel facilities and anticipatory service have left you a delightful impression during your stay, and we are truly grateful for your encouraging comments. We have shared your compliment with our team members, they all are very excited. We look forward to welcoming you back for creating more Morpheus experiences in the near future.Yours sincerely,Suzanne ChanManager, Service QualityHotel Operations
Kit Yu
Premier Suite
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Overall experience is good. But then the lifts are quite confusing. Worth to try!
Response from Property: Dear Kit, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us.We are very glad to know that you are very satisfied with the overall staying experience, and we are truly grateful for your encouraging comments. We have shared your compliment with our team members, they all are very excited. For your feedback about the elevator, we have shared with related department for further investigation and improvement. Thank you for your constructive feedback!We look forward to welcoming you back for creating more Morpheus experiences in the near future.Yours sincerely,Suzanne ChanManager, Service QualityHotel Operations
Hing keung
Premier King Room
Stayed in Sep 2024
Solo travelers
33 review
4.0/5
Very Good
Posted on Oct 30, 2024
It is a great hotel. bed and pillows are soft and fit my style. Drink is enough and range is wild. the welcome fruit is great. Sauna room is big but no rest room is a issue. front desk service is good and let me early check in and late check out. it is a good memory to stay in this hotel and might stay again if the price is right.
Response from Property: Dear Guest, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us.We are very glad to know that our bedding amenities, Minibar setup, welcome fruit and anticipatory service have left you a delightful impression during your stay, and we are truly grateful for your encouraging comments. We have shared your compliment with our team members, they all are very excited. For your feedback about the rest room in Spa, we have shared it with our Management Team for further consideration or improvement in the future. Thank you for sharing your constructive feedback with us. We look forward to welcoming you back for creating more Morpheus experiences in the near future.Yours sincerely,Suzanne ChanManager, Service QualityHotel Operations
Siu Kei Tony
Premier King Room
Stayed in Dec 2024
Family
6 review
4.7/5
Amazing
Posted on Jan 31, 2025
Really, stylish design hotel,nice and helpful staff.
Response from Property: Dear Siu Kei Tony, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us.We are very glad to know that our hotel design and anticipatory service have left you a delightful impression during your stay, and we are truly grateful for your encouraging comments. We have shared your compliment with our team members, they all are very excited. We look forward to welcoming you back for creating more Morpheus experiences in the near future.Yours sincerely,Suzanne ChanManager, Service Quality
KKchangkun
Premier King Room
Stayed in Nov 2023
Couples
6 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Very pleasant stay with state of the art 设施 & 服务,a must have for Macau trip.
Response from Property: Dear KKchangkun, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us.We are very glad to know that our hotel facilities and anticipatory service have left you a delightful impression during your stay, and we are truly grateful for your encouraging comments. We have shared your compliment with our team members, they all are very excited. We look forward to welcoming you back for creating more Morpheus experiences in the near future.Yours sincerely,Suzanne ChanManager, Service QualityHotel Operations
MOND SARISA
Premier Two Double Room
Stayed in Apr 2024
Booked for others
59 review
5.0/5
Outstanding
Posted on May 13, 2024
booked this hotel for my boss, the hotel very concern and on point with everything will recommended for other to stay... tip please reserve the room early to save the money last min is expensive
Response from Property: Dear MOND SARISA, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us.We are very glad to know that our anticipatory service has left you a delightful impression during your stay, and we are truly grateful for your encouraging comments. We have shared your compliment with our team members, they all are very excited. We look forward to welcoming you back for creating more Morpheus experiences in the near future.Yours sincerely,Suzanne ChanManager, Service QualityHotel Operations
dunhk
Premier King Room
Stayed in Dec 2023
Family
17 review
4.7/5
Amazing
Posted on Jan 15, 2024
Great service from the super friendly staffs.. appreciated for a warm welcome, very trendy room and very nice in-room breakfast… a must try hotel
Response from Property: Dear dunhk, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us.We are very glad to know that our trendy room, very nice in-room breakfast and great service have left you a delightful impression during your stay, and we are truly grateful for your encouraging comments. We have shared your compliment with our team members, they all are very excited. We look forward to welcoming you back for creating more Morpheus experiences in the near future.Yours sincerely,Suzanne ChanManager, Service QualityHotel Operations
Guest User
Premier Suite
Stayed in Dec 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jan 10, 2025
very good new hotel
Response from Property: Dear Guest, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us.We are very glad to know that our hotel environment and condition have left you a delightful impression during your stay, and we are truly grateful for your encouraging comments. We have shared your compliment with our team members, they all are very excited. We look forward to welcoming you back for creating more Morpheus experiences in the near future.Yours sincerely,Suzanne ChanManager, Service Quality
KItLok
Executive Suite
Stayed in Jan 2024
Couples
9 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Good service and facilities🫰
Response from Property: Dear Wenjie, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us.We are very glad to know that our hotel facilities and anticipatory service have left you a delightful impression during your stay, and we are truly grateful for your encouraging comments. We have shared your compliment with our team members, they all are very excited. We look forward to welcoming you back for creating more Morpheus experiences in the near future.Yours sincerely,Suzanne ChanManager, Service QualityHotel Operations
Guest User
Premier King Room
Stayed in Nov 2022
Family
89 review
5.0/5
Outstanding
Posted on Feb 27, 2023
Although an excellent hotel in Macao the experience this time was negatively impacted by the sudden outbreak of massive Covid infection
Response from Property: Dear Guest, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us.We are very glad to know that the excellent staying experience has left you a delightful impression, and we are truly grateful for your encouraging comments. We have shared your compliment with our team members, they all are very excited. We look forward to welcoming you back for creating more Morpheus experiences in the near future.Yours sincerely,Suzanne ChanManager, Service QualityHotel Operations
Guest User
Premier King Room
Stayed in Mar 2022
Couples
9 review
4.5/5
Great
Posted on Apr 19, 2022
It’s a great experience
Response from Property: Dear D19361****, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We are glad to know that you had a great staying experience with us and we are truly grateful for your encouraging comments. We look forward to welcoming you back for creating more Morpheus experiences in the near future.
Yangzhen
Premier King Room
Stayed in Jan 2025
Family
90 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The room is spacious, bright and clean. It is right inside the Melco International Shopping Center, with a good orientation and a panoramic view of the Venetian and London. All the staff are very friendly, and Mr. Xiao Li at the front desk must be nominated. For travel, there is a taxi queue at the door, which is very convenient, and hotel staff will help you get on the bus. Minibar snacks and free drinks, including instant noodles and various drinks.
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6/20
Response from Property: Dear Yangzhen, Thank you very much for taking the time out of your busy schedule to share your recent stay experience at Morpheus Macau with us. We are very pleased to learn that you are very satisfied with our hotel's rooms, hygiene, facilities and the services provided by our colleagues. Your positive comments have greatly encouraged us. We will share this joyful news with our team members, especially Kyle, and will continue to improve our service level to ensure that you can enjoy another wonderful journey next time you visit! Thank you again for choosing Morpheus, we look forward to serving you again in the near future! Sincerely, Ms. Chen Zhishan, Manager of Liyuyoupin
Anonymous User
Prestige Suite With Club Lounge Access
Stayed in Feb 2025
Solo travelers
21 review
4.5/5
Great
Posted on Mar 11, 2025
Booking a Grand Suite includes access to the Executive Lounge, which has a rich food selection, including dishes with lobster, abalone and caviar. Jason Chan from the housekeeping team, Jack Chan from the executive corridor, and Frank, the assistant manager, performed excellently and deserve praise.
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 非常感謝閣下在百忙之中抽出時間與我們分享您最近入住澳門摩珀斯的住宿體驗。 得知您對我們酒店的餐飲服務感到十分滿意,我們感到非常高興。您的正面評價帶給我們大大的鼓舞,我們將與團隊成員分享這喜悦的訊息,特別是Jason、Jack和Frank,並會持續提高我們的服務水平以確保您下次到訪時能享受到另一段美好旅程! 再次感謝閣下選擇摩珀斯,我們熱切期待在不久的將來能再次為您服務! 禮遇優品經理 陳芷珊 謹啟
Guest User
Premier King Room
Stayed in Feb 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 14, 2025
It was the best hotel I've ever stayed at both in Japan and overseas. It was a shame that the pool was under renovation, but I'd definitely like to stay here again. I look forward to seeing you again when I do.
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