Macau Cotai 5-star Hotels

Location was at the Cotai side. Not much shopping within the parisan hotel. Can walk over to venetian hotel for shopping. Macau offer free shuttle service to various places. Otherwise taxi is also very convenient. Payment can use Alipay. Otherwise bring MOP or HKD.

We appreciated our stay at the hotel, as the room and facilities were generally good, especially the swimming pools. The accommodations were comfortable and well-maintained, making for a pleasant experience. However, we did encounter an issue with the flushing toilet, which seemed to require some maintenance. The thin toilet paper provided was even not suitable for disposal in the toilet. We needed to go to the washroom in the lobby. We thus recommend that this be checked for future guests to ensure a better stay. Overall, we enjoyed our time here and hope to see improvements in these areas next time.

I’ve visited the Grand Lisboa Palace twice now and there’s parts I love and hate. What I love is the general vibe of the hotel, its elegance and style. Every hallway makes you feel in awe and the casino is great fun! What I hated this time is that there were no casual bars or restaurants available or open. The only place we could find open was the food hall. Unfortunately, something we ate there gave us a very upset stomach. Furthermore, when I wanted to find something to drink (e.g. cocktail), we looked around and we could only find 1 bar on the 3rd floor. But by the time we got there, they were closing earlier than usual expected. We were then told to go to the casino’s bar ‘Bar Carat’ but it didn’t feel or look like a bar at all. I really hope that the Grand Lisboa take more pride in their food and drink options in the future, because I do really like coming here.

The room is nice, jz the check in time takes a bit longer than expected. Location is really good jz it is too big, hanging from one place to another takes a lot of time to walk. The room is really new and tidy and can see the water fountain from wynn palace It is the Londoner Grand not Londoner, have to find the cartridge

Highly recommended The room is big, bright, beautiful and clean. The mini bar had lots of variety of drinks. The dressing gown was so soft and comfy, sleeper were comfy too. Definitely will come back to stay again .

The mattress and bedding is on par with some of the finest hotels, when I mentioned it to the reception at the lobby, I was told that new mattresses was recently installed. There was ample amount of free water in the room, and the upkeep was immaculate for a 17 yr old hotel. The tiles in the bathroom had little space between them and was absolutely smooth to touch, everywhere revealed attention to detail. The staff were friendly, helpful, and well trained, both for the hotel and the Cantonese restaurant. The dim sum was one of the best I have tasted amongst Michelin restaurants. The only drawback is the location but since the room prices are friendly, I wouldn’t mind spending a minute portion of money saved on cabs. Will definitely re visit in the near future.

Absolutely a top notch hotel. The rooms are very comfortable and complete. Huge bathroom, including a Japanese toilet. Shower has standard shower head and rain head. The matras on the king size bed is comfortable and firm. Fresh water, coffee and tea are free, the mini bar has more options to fulfill your needs. The breakfast has a wide variety of options: all of the world’s kitchens are present. Fresh and delicious. Enough restaurants around, huge water park, cinema, spa and shops. Enough facilities to also give your children a good time.

Grand hotel! We checked in earlier in the morning and the reception offered to store our luggage. Concierge was helpful and patient in giving us directions. He even offered to exchange small notes and coins so that we could take the public buses. Thumbs up!

I, Mr Han Aik Juan, is the booker for both our room-stay at St. Regis Macao. We try check-in at 1500LT and was only given 1 ready room and the other room need to wait for 1 hr, need cleaning, and they will pass the key to us in the other room. Was told to put a deposit of $3000 for our room with our credit card and will return if all clear when check out. Waited in our room for 2 hrs later, no key given, so made a way to reception, asked why the other room not ready, then they checked and room was cleaned hour ago, and key was not deliver to us, wasted our time waiting in the room. On checking out, no additional charges, we asked for our deposit to be cancel, was told that the $3000 been booked and will ONLY be return to us abt 3 weeks later. This rule was not make out to us when we check in! HOW ARE WE TO MONITOR THAT THE AMOUNT TO BE RETURN TO US??? Also any claim against us, how are we to answer it?? Please assist to feedback our comment to them. B Rgds, Mr Han Aik Juan

Good value, and clean hotel. Shower pressure was excellent, with all needed amenities provided. Hair dryer was decent, and room was clean.Room was on the sixth floor, and wasn't much of a view, but this was fine. Breakfast included in the hotel rate, which was decent at best, but given it was included, not much complaints. Location wise, not bad. Free shuttle bus to galaxy, and walkable to galaxy too. However, fair away from everything else and not the best for strolling around different casinos. Walkable to old town. Hotel rate came with grand resort deck too, which was a nice touch. Overall decent stay. Other hotels are better and more convenient, but Broadway is value for money.