Macau Cotai 5-star Hotels

The room was incredibly spacious and spotless, and the garden view room was a definite highlight! The service staff were all very polite, and the breakfast buffet offered a fantastic variety of dishes, with a great dining atmosphere to boot. It's also super photogenic! The location is really convenient, close to all the attractions, and the hotel even provides complimentary shuttle service. I'll definitely choose Shangpu Hotel again for my next trip!

This stay was truly excellent; you can tell the hotel puts a lot of effort into its operations. We stayed at another hotel nearby the day before, where everything in the minibar cost extra. In contrast, the Andaz minibar is complimentary, and they even provide souvenirs and high-quality slippers that are worth keeping. It's incredibly convenient for families planning to visit the water park! The Grand Resort Deck is highly recommended. Although it's not directly within the hotel and getting there can be a bit tricky, it's absolutely worth it. The hotel offers a shuttle, but following the staff's suggestion of crossing the road and taking a side elevator from the JW hotel is actually more convenient and quicker. The Grand Resort Deck is huge; you can spend a long time on the sky surfing, and the lazy river, which is 575 meters long, is also fantastic. Both have very clean water and are highly recommended! For those who enjoy thrills, there's also a slide with three difficulty levels to try! The park closes at 8 PM. On our first day, we checked in too late, and when my child went, due to the park's large size, finding the sky surfing took some time as it was quite far. So, we couldn't play to our heart's content before closing time. We initially thought about paying to play again the next day, but it seems it's not open to the public. After discussing it with the hotel front desk staff, they informed us that we could re-enter and play even after checking out by showing our stay record. This is a huge plus! It's so friendly for guests who check in late. On our first day, despite being super tired and short on time, we rushed to get there, wondering what to do since the park opened at 11 AM the next day and we had to check out. So, I feel the hotel's management is very considerate and guest-friendly, not charging for everything and truly thinking about their guests! Thank you! This will definitely be our top choice for hotels when we come to Macau again!

I had such a wonderful stay at Studio City Macau and it became one of the most memorable parts of my trip. I was so happy and touched that the hotel prepared a room with an Eiffel Tower view exactly as I requested. They also surprised us with a birthday cake and beautiful balloon decorations because I mentioned that I would be celebrating an early birthday with my mother. It made the experience feel extra special and thoughtful. The room was very clean, comfortable, and relaxing. The bed was incredibly cozy, and I loved that the air conditioning could be adjusted easily to the perfect temperature. The bathroom amenities were excellent quality, and the minibar was refilled daily. The staff were also very kind and helpful throughout our stay. When I asked about where to find good egg tarts inside the building, the staff gave great recommendations and directions. One small downside was that the hotel shuttle bus stop was quite far from the main lobby — around a 300-meter walk toward the back of the building. However, everything else about the stay was amazing, so it still felt like a perfect and relaxing getaway. I would definitely love to stay here again in the future.

Room: Some online reviews mentioned the hotel is a bit old, and indeed, it's not newly built. However, for a hotel that's over ten years old, its condition shows that daily maintenance is excellent. The room is large and has no strange odors. The beds, in particular, are a highlight – it's hard to find two 1.5-meter double beds anywhere else in Macau, making it very comfortable for families with children. There are several swimming pools, and swimming at night is great for photos; they even provide inflatables, water, and towels. Service: From the front desk to the housekeeping staff and concierge, everyone was extremely polite and accommodating – truly excellent! 👍 They even gave us little bears and ducks! 🦆 Breakfast: The dishes were thoughtfully prepared and made fresh. The attention to detail was impressive. For example, for fresh fruit and vegetable juices, you tell them what you want, and they make it on the spot, which is incredibly satisfying. Transportation: It's right by The Londoner, which is essentially the Conrad, but at half the price. What do you think about the value for money?

The hotel service was excellent. Check-in was smooth with no queue. We booked two rooms and weren't sure which one the kids would be in, but the hotel thoughtfully prepared children's amenities in both rooms. The staff at the service desk were also very polite, courteous, and spoke softly. Plus, our room had a view of the Eiffel Tower – definitely worth it! Shopping and dining options downstairs were convenient. We also received welcome fruits and bedtime milk. Very satisfied.

Four Seasons maintained its usual high standards. The environment was comfortable. We were celebrating our child's travel anniversary, and I had noted this when booking the hotel on Ctrip, but the hotel didn't respond. However, upon arrival, the front desk carefully recorded our request and sent over fruit and cake. The service attitude was excellent, and any issues were resolved promptly. The hotel also arranged a room with a fantastic view, which we really appreciated. This is truly the service standard you'd expect from a five-star hotel. Additionally, the hotel's proximity to The Londoner Macao's Arena was incredibly convenient – no need to go outside! You just cross a skybridge directly from the Four Seasons DFS mall. It was perfect for catching a concert and also allowed for some shopping. The hotel itself was very quiet. I highly recommend this Four Seasons hotel; my child even loved the little kangaroo gift they sent. I forgot to take a video of the hotel, so I just put up a video of the Hacken Lee concert at The Londoner, haha. I hope Four Seasons Hotel has a prosperous business all year round!

The facilities here are incredibly comprehensive, and the concierge service is top-notch. From the moment we stepped out of the car, everyone was so welcoming and guided us every step of the way. They even have a fun check-in game, though our time was a bit too short to complete all the tasks – we'll definitely have to come back for that! The hygiene was impeccable, and the ambiance can only be described as opulent and very British. We ordered breakfast in the hotel, and the service was outstanding; the service fee was absolutely worth it. The breakfast portions were huge; my child and I couldn't even finish it all. The family room was incredibly comfortable, and my child was thrilled with the complimentary small toys. I spent ages choosing a hotel and saw a lot of negative reviews, but after actually staying here, I honestly have no idea where those bad reviews came from. Shopping is super convenient, and there's a free hotel shuttle to other places. They even thoughtfully tell you the shuttle times. The lady who checked us in was exceptionally beautiful and gentle. After we finished the check-in process, she even walked us to the elevator, afraid we might get lost, and introduced us to all the hotel's offerings: where to eat, where to shop, and where to catch the bus for excursions, including the bus schedule. All in all, it was a truly delightful trip. Macau gave us so many surprises, and my only regret is not staying longer. Next time, I'll definitely allocate more time to Macau. It's so clean everywhere and perfect for quietly appreciating your surroundings and unwinding. I've already shared my itinerary with my colleagues at work, and they've decided to follow my route! The hotel environment is excellent, and the bathtub was very clean. After a quick rinse, my child played in it for two hours and had a blast. Both the children's bed and the adult bed were very comfortable, and the soft pillows were great – they even have specific ones for sleeping and for leaning against. As for power outlets, they were all standard mainland China plugs, which was great. I had even bought an adapter, but didn't need it in either Hong Kong or Macau; Hong Kong hotels provide them, but in Macau, you can plug directly in. My stay at The Parisian this time was fantastic, looking forward to the next visit! Because I had to take a ferry back to Shenzhen and wasn't sure how to get there on my first visit, I called the front desk. They transferred me to the concierge, and everyone was incredibly enthusiastic and detailed, better than many apps. All my questions were answered. I called the front desk several times, and they were always so detailed and resolved all my issues. Loved it! Thank you!

This was my first time staying at The Londoner Macao, and it was absolutely fantastic, full of ceremony! If you appreciate that kind of experience, you'll love it here! Krystal and Adraina handled all our requests and services before and during our stay, and even upgraded us to a twin-bed suite for free, which was very comfortable. I think the hotel's location is the best in Taipa. It's quite central, making it convenient to get anywhere. It's well-connected, and shopping and dining are very accessible. The only exception might be going to Galaxy, which might require a taxi (or a 20-30 minute walk 🤣). The Huating (Club Lounge) privileges were the highlight of this stay! The breakfast, afternoon tea, and cocktails were all exquisite, thoughtfully prepared, and delicious! If you have a small appetite, you really don't need to eat out at all when staying at The Londoner! Over our three-day stay, the meals varied slightly each day, so it never felt monotonous! For breakfast, you could even choose between two different dining areas daily: one specializing in lobster benedict, and the other in Japanese sashimi. The à la carte congee and daily soup were also delicious! Highly recommended! I'll definitely choose to stay here again on my next trip to Macao!

Stayed at this hotel 12 years ago, and decided to revisit. I'm impressed by how well the rooms have been renovated and maintained; it's still a great choice. The location is also very convenient, just a short walk to Rua da Cunha. Plus, there's a Haidilao hotpot on the first floor, and the third floor has a good selection of brands, including Pop Mart, which even carries items that are sold out in mainland China.

The Londoner Grand Macau – Suite Experience Review Our family usually chooses suite rooms when we travel, as we value a good night’s rest to prepare for our next journey. Having stayed at many luxury hotels, we’ve experienced excellent service before—but what we experienced at The Londoner Grand truly stood out on a different level. During our stay, Michelle consistently checked in on us to make sure everything was comfortable and that we had no inconveniences. Her attentiveness went far beyond standard service—it felt genuinely warm and thoughtful. Every small detail was handled with such care that it redefined what true hospitality means. The suite itself was exceptional—spacious, elegant, and incredibly comfortable. The bedding was perfect, allowing us to fully relax and recharge. What made our stay even more special was the thoughtful birthday setup prepared for us, which created such a memorable and heartwarming moment for our family. We were also deeply touched by the personalized touches Michelle prepared. She is unexpected gestures that made us feel truly valued as guests. The breakfast experience was equally impressive. The selection was outstanding, and even included caviar—something that elevated the entire dining experience and made it feel truly luxurious. We would also like to extend our sincere thanks to Regie, the Filipino staff member who warmly assisted us with our pickup. His kindness gave us a wonderful first impression and set the tone for the rest of our stay. Having visited many hotels around the world, this is the first time we have experienced such detailed and heartfelt care in every aspect. Without a doubt, we will choose The Londoner Grand again on our next visit to Macau.