Royce Hotel & Casino

Royce Hotel & Casino Reviews

Royce Hotel & Casino

Manuel A. Roxas Highway, Corner Ninoy Aquino Avenue Zone, Clark Freeport, Mabalacat, Pampanga, 2009, PhilippinesView Hotel Details
Royce Hotel & Casino
Royce Hotel & CasinoRoyce Hotel & CasinoRoyce Hotel & Casino
Check available rooms for your travel dates
We Price Match
1 night

Royce Hotel & Casino Guest Reviews

4.2/5
Very Good
132 review
Verified reviews
Location4.5
Amenities4.0
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(132)
Positive reviews(122)
Reviews with photos/video(38)
Awesome stay(45)
Friendly staff(26)
Clean and tidy(17)
Awesome rooms(16)
Delicious breakfast(16)
Delicious buffet(9)
Great location(8)
Negative reviews(10)
misswashizu
Premium Twin
Stayed in Jan 2025
Family
11 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Our fave hotel to stay every time we visit Clark. Kinda bit disappointed because of the volume of people who are checking in and checking out. Kinda chaotic. But Breakfast buffet are the best. Cant wait to be back and hoping for a smooth checkin nextime. Thank you
Extian
Premium Twin
Stayed in Dec 2024
Family
1 review
4.0/5
Very Good
Posted on Jan 6, 2025
Nice and very ideal to those families that want to explore new clark, very near to food establishments,
Jes Magat
Premium Twin
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Fun, convenient as it is close to restau, park, malls, and museums. Great buffet too
Rich NG
Deluxe Twin Room
Stayed in Oct 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Nov 26, 2024
Royce hotel listing is misleading. When you book through Trip.com is the old hotel not the want which is new with casino
Imbuido
Premium King
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 2, 2024
This is our 3rd time to book. We keep coming back because of the whole ambiance of the hotel! Everything is so new and clean with exceptional service from the staff. We especially enjoyed the breakfast buffet due to the wide selection of food.
Jomalyn
Deluxe King Room
Stayed in Jan 2025
Family
2 review
4.7/5
Amazing
Posted on Feb 18, 2025
our baby had fun!
Water
Deluxe Twin Room
Stayed in Aug 2024
Couples
126 review
2.0/5
Posted on Sep 16, 2024
Regretful, now i believe the reviews are true. I should have listen. The hotel is really ancient like pyramids and for demolition. not worth coming back. I got a room view with all the aircon and kitchen exhaust system. The noise and steam is terrible. You cant sleep. Worst the frontdesk insist all rooms have those kind of condensers outside. The towel are hard and smells like wet dog . The buffet is limited variety taste bad. The dessert is dissapointing about 4 patries to choose , all ordinary breads . Casino slot machines are all the same Boring. Nothing here but waste of $.
Q & S
Deluxe King Room
Stayed in Dec 2024
Couples
1 review
4.0/5
Very Good
Posted on Jan 23, 2025
Friendly people
@esther
Deluxe Triple Room
Stayed in Sep 2024
Couples
8 review
4.7/5
Amazing
Posted on Oct 22, 2024
Staff are very accommodating and always willing to be of help
Guest User
Premium King
Stayed in Jul 2024
Family
2 review
4.5/5
Great
Posted on Aug 30, 2024
The hotel lobby looks really good, the room we got is spacious as well and it is nice looking. We ate at the Chinese restaurant in the hotel lobby for lunch too and it was fine, nothing special to be honest, then for dinner we went to 21 All Day Dining and it was really good. The food was just fine, the options are quite limited in my opinion although the staff are friendly looking so we’ll book again for our next family trip.
Response from Property: Thank you for your feedback! We're glad you enjoyed our lobby, spacious room, and dinner at 21 All Day Dining. We appreciate your thoughts on the Chinese restaurant and food options, and we're happy to hear our friendly staff made a good impression.We look forward to welcoming you and your family again soon!
Guest User
Deluxe King Room
Stayed in Jan 2025
Couples
1 review
3.7/5
Posted on Feb 17, 2025
We had a comfortable stay though there was a long queue at the check in because of an event. The room and bed was spacious.
Guest User
Deluxe Triple Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Excellent location, nice and friendly staff (esp Front Desk, guards, housekeeping). Pro tip: If you want to use the pool, book the rooms that says "Premiere". The Deluxe rooms are in the old tower. The old tower is still ok though, you can ride their golf cart if you want to go to the new tower and parking (available 24hrs). Breakfast is superb! Very near restaurants, fast food.
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Couples
1 review
2.2/5
Posted on Dec 14, 2024
we ended up in the old building. thin walls so you can hear other units noise. pool access is a hassle you have to walk to the new building. most of the time frontdesk is unresponsive to you calls if via phone. overall disappointed and such a waste of money
Guest User
Deluxe King Room
Stayed in Nov 2024
Family
21 review
4.7/5
Amazing
Posted on Jan 10, 2025
Im booked at the old Royce earlier today. I must say The service is of good standard. I would commend the front desk Joycel for being considerate on my companion senior citizen that was tired of long travel. She gave us a room at 12 lunch time.
Guest User
Deluxe King Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 2, 2024
Great service and facilities. Delicious food (buffet breakfast)