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Verified reviews
Location3.9
Amenities4.0
Service4.5
Cleanliness4.3
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All reviews(41)
Positive reviews(38)
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Clean and tidy(12)
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Negative reviews(3)
Anonymous User
1 Bed In 16-Bed Mixed Dormitory
Stayed in Oct 2024
Solo travelers
1 review
3.7/5
Posted on Jan 1, 2025
very good for money! keep in mind it's up a steep hill, but there's a close bus stop near by that takes you straight to the city centre.
towels/extra amenities are also a 5 euro charge
but all in all it was very warm and cosy, and the cafe downstairs was a nice area to work in. good value for money i definitely recommend if you're on a budget
Response from Property: Hello,Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us.Indeed there are buses that bring you closer to our hotel so you don't have to climb the hill, for exemple bus S6 in the direction of croix rousse. We look forward to welcoming you back in LyonWarmest regards,Pilo Lyon TeamDelphine
Shih Yuin Chew
1 Bed In 18-Bed Mixed Dormitory
Stayed in Sep 2024
Solo travelers
12 review
4.5/5
Great
Posted on Nov 26, 2024
Pretty common area. Equipped with a kitchen, but which is closed at night.
Located on top of the mountain, which comes with both pro and con: the place could be tiring to travel to, but also offers varied view of the city.
The only complaint I might have is the upper bed could be hard and slightly dangerous to climb into/out (due to the bar, which was supposed to serve protection purpose?).
Response from Property: Dear Chew,Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us.Please know that the entire staff of the Pilo Hôtel, works daily at the service of our guests to make your stay a unique moment.We take note of your opinion and it will be a pleasure to welcome you again in LyonWarmest regards,Pilo Lyon TeamDelphine
James Allen
1 Bed In 18-Bed Mixed Dormitory
Stayed in Dec 2024
Couples
6 review
4.2/5
Very Good
Posted on Feb 7, 2025
Lyon is a city of stairs and hills, and this hostel is near the top of one, 15 minutes from any metro stop on foot. Lyon is a city for walking, though.
The shared kitchen was nice, but often very crowded, especially around dinner time. The capsule beds in the dormitory were fine, comfortable and quiet. My locker's door didn't quite work, so I had to stow my valuables with the front desk during the day.
Staff was young, pleasant, and helpful.
While most of the guests were backpackers, there was a minority of older travelers, often staying in rooms.
MrDDaavid
1 Lit Dans Un Dortoir Mixte De 14 Lits
Stayed in Dec 2024
Solo travelers
25 review
4.5/5
Great
Posted on Jan 13, 2025
Clean sheets, and good service. Bathrooms in the dorms is a great addition. Would like to see more hooks in the bathroom.
The beds are bit hard and not made. The sheets were just thrown into the bed and I had to make the bed myself. Would perhaps been better if one would receive the sheets when you check in.
Response from Property: Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us ! We take into account your suggestion regarding adding hooks in the bathrooms and receiving the sheets at check in. The choice of providing uninstalled sheets in our dormitories aims to offer a more flexible and hygienic solution (but which gives you a little extra workload).We look forward to welcoming you back in Lyon and thank you again for your observations which allow us to continue to improve our skills in order to offer better quality services. Warmest regards.The Pilo team - Antonio.
Guest User
1 Bed In 18-Bed Mixed Dormitory
Stayed in Nov 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 3, 2025
Extremely nice and helpful staff. Clean facilities. Beds in dorms feel extremely private and each one has a light, a USB port and an outlet. Large lockers for each bed. Location is great, but on top of a steep hill, which makes carrying heavy luggage a bit strenuous. Kitchen facilities are good but limited and can get crowded very quickly.
Response from Property: Hello,Thank you for your detailed feedback! We have been more than pleased to welcome you to your home and will be delighted to do it again!Les pentes de la Croix Rousse is always a good place to hang out : it’s part of the charm of the location but we understand it can be a challenge with heavy luggage - buses are available and leave you close to the hotel.Do not hesitate to reach out directly to us should you come back to Lyon.Sincerely, Pilo Lyon Team - Antonio.
Clairma
1 Bed In 4-Bed Mixed Dormitory
Stayed in May 2024
Solo travelers
27 review
4.5/5
Great
Posted on Jul 6, 2024
Room was very clean and the staff were extremely kind and helpful. The hotel is fairly well located, but be prepared to walk up hill to get there! The garden outside is a lovely place to sit and have a beer or glass of wine
Response from Property: Dear,Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us!We look forward to welcoming you back in Lyon :)Warmest regards,Pierre from Pilo Lyon Team
Guangyu
1 Bed In 16-Bed Mixed Dormitory
Stayed in Nov 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Very nice hostel, there’s shared kitchen which makes it very convenient if you want to cook, and very good location, not far from the city center, and the space inthe cabin is quite decent
Response from Property: Dear Guangyu,Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back in LyonWarmest regards,Pilo Lyon Team
Cheuk Yiu
1 Bed In 10-Bed Mixed Dormitory
Stayed in Oct 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Convenient location close the Vieux Lyon, but be prepared to walk steeply uphill for around 5 minutes from the closest bus stop and around 10 minutes from the bottom of the hill. I only had a backpack so it was fine. Overall a pleasant stay, the staff was friendly. I like the setting of the room with solid black curtains in own cubical to have privacy (or as much as I can with 10 people sharing the room XD, this is definitely better than bunk beds tho in my opinion). Highly recommend!
Response from Property: Dear Yiu,Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back in LyonWarmest regards,Pilo Lyon TeamDelphine
Bradderz_onthetour
1 Bed In 18-Bed Mixed Dormitory
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Really lovely hostel. Clean and professional. Nice staff.
Response from Property: Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back in LyonWarmest regards,Pierre from the Pilo Lyon Team
Guest User
1 Bed In 18-Bed Mixed Dormitory
Stayed in Jul 2024
Solo travelers
4 review
4.5/5
Great
Posted on Aug 15, 2024
Nice hostel, the beds are all pods which was pretty hot in the night as it was summertime, and they are pretty loud whenever someone moves, felt like I was a mouse under some floor boards. Also due to the beds being in pods it's good if you want your privacy but bad if you wish to socialise. Really good location. You get 10% off at the bar downstairs.
Response from Property: Hi ! Thank you very much for your feedback! Please note that we have air conditioning in the dorms. Feel free to contact the reception if you’d like us to increase the power or lower the temperature further. Regarding the pod beds, they are designed to offer maximum privacy. For socializing, we have several spaces where you can meet other guests, such as our shared kitchen and restaurant. We hope these features will make your next stay even more enjoyable!Warmest regards, Pilo Team - Roxane
Llhcp
1 Bed In 16-Bed Mixed Dormitory
Stayed in Jun 2024
Solo travelers
31 review
4.5/5
Great
Posted on Jul 6, 2024
Good value for money but it’s on a slope. Not rec if you have bug luggage. Room is clean and nice
Response from Property: Dear,Thank you very much for your positive feedback !Although the localisation was not able to make the most of your time with us, we are still delighted that the room allowed you to have a good experience with us.Please know that the entire staff of the Pilo Hôtel, works daily at the service of our guests to make your stay a unique moment.We take note of your opinion and it will be a pleasure to welcome you again in LyonWarmest regards, Pierre from Pilo Lyon team.
Anonymous User
1 Bed In 16-Bed Mixed Dormitory
Stayed in May 2024
Solo travelers
15 review
2.0/5
Posted on Jul 19, 2024
There are a lot of ups and downs to get there, and it's very tiring. There are no restaurants around.
Response from Property: Hi, Thank you very much for your feedback! We would like to clarify that we are located right in the city center, with plenty of restaurants (at least 10) just a 5-minute walk away. It’s true that the hotel is situated at the bottom of the Croix-Rousse slopes, so there’s a short climb, but it also offers beautiful views. If you prefer to avoid the climb, there are several bus stops right near the hotel. Additionally, a metro stop allows you to reach the hotel from a higher point, making it even more convenient. We hope this information will be helpful for your next stay!Best regards,Team Pilo - Roxane
Guest User
Basic Double Room
Stayed in Apr 2024
Family
11 review
4.5/5
Great
Posted on Jun 6, 2024
Good service at the reception. Clean & modern amenities
Response from Property: Hello, Thank you very much for your positive feedback! Your satisfaction is our top priority, and we are delighted that your stay at Pilo Hotel met your expectations. We look forward to welcoming you again for another equally enjoyable experience!Best regard, Team Pilo - Roxane
Charles
1 Bed In 18-Bed Mixed Dormitory
Stayed in Dec 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jan 11, 2025
Comfort and welcome
Response from Property: Dear Charles,Thank you very much for your review, we are delighted to know that you enjoyed your stay at Pilo Lyon. Looking forward to seeing you again with us !Warmest regards, The Pilo Lyon team - Antonio.
WONHYUNG
Comfort Quadruple Room
Stayed in Mar 2024
Business travelers
24 review
4.7/5
Amazing
Posted on Jun 7, 2024
Good.
Response from Property: Hello WonHyung,Thank you very much for your review. We are delighted to hear that you enjoyed your stay at Pilo Lyon. We look forward to seeing you again :)Warm regards,The Pilo Lyon Team - Roxane