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Location3.9
Amenities3.9
Service3.9
Cleanliness3.8
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Guest User
Studio
Stayed in Apr 2024
Travel with friends
7 review
2.7/5
Posted on Jun 8, 2024
The hotel is really average. The bedsheets don't seem to have been changed. The rooms for mainland Chinese are always on the first floor. The windows face the outside. It's so noisy. At 4 o'clock in the middle of the night, there are people talking suddenly, and they don't stop all night long. There are also people talking in front of your window during the day. The only thing I can comment on is the breakfast, which is better and has more varieties.
Original TextTranslated by Google
Response from Property: Dear Guest,We thank you for your recent stay at Citadines Part Dieu Lyon and for taking the time to share your review. We are sorry to see that we did not meet your expectations. Your experience does not reflect what we want to offer our guests: a quality service and great memories. There is no way of reversing or recreating the past, but you can be sure that we value your feedback and it will allow us to avoid these mistakes in the future, maintain and improve our service. We hope to welcome you back sometime in the future and meet – this time – your expectations. Citadines Part Dieu Team