Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.9
Service9.2
Cleanliness9.4
Guest User
SUPERIOR ROOM, 1 king-size bed
Stayed in May 2025
Couple
2 review
9.0/10
Great
Posted on Jul 3, 2025
We stayed in a superior room for 3 nights and 4 days. The room, breakfast and location are very very good, only one thing needs to improve- which needs extraction fan in WC
Response from Property: Dear Guest,Thank you very much for your positive feedback about the comfort of your room, the quality of our breakfast, and our convenient location.We are delighted to know that these aspects contributed to a pleasant stay, and we look forward to welcoming you again very soon,Elsa – Quality ManagerPullman Lyon
SU ZHEN EUNICE
SUPERIOR ROOM, 1 king-size bed
Stayed in Nov 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Jan 3, 2025
Pullman Lyon is a relatively new hotel. Had a great stay and I had a train to catch on Jan 1 2025 morning, Lyon Part Dieu station to Paris is literally 1 min walk! So very convenient if you don’t want to be late for your onward journey. I got to Pullman from another hotel on an Uber, and there were still constructions and a pro tip to to take Taxi rather than Uber if you’ve luggages because Ubers aren’t allowed into the hotel zone. It’s only for bus and taxis. I wish Pullman had large signage’s to get to their hotel because the entrance is being blocked by the construction. The hotel should have a big Pullman on thier building on all sides like the Radisson Blu nearby it so that people can easily spot it.
The front desk Marie was lovely! All those at reception and concierge spoke great English and were very helpful in helping me call for a taxi and giving me ideas on where to go for dinner on 31 Dec as I had not made any reservations.
The hotel room is big and roomy, with lots of space for luggages. I got a room for handicap access so the shower and toilet areas were joined tgt. The rain shower was great in keeping the floor dry.
I’ll def choose this hotel in future visits if I have an early train to catch in Lyon. It’s in good distance to Westfield shopping mall and it’s a mega big mall with heaps of shopping, dining, supermarket options!
Response from Property: Dear Su Zhen,Thank you for your detailed feedback ! We’re delighted that you enjoyed your stay and found our location, just steps from Part-Dieu station, so convenient for your travels.We appreciate your suggestions regarding signage and access during the ongoing construction, and we’ll work to improve this. Your kind words about our team, especially Marie, mean a lot and will be gladly shared.We look forward to welcoming you back on your next visit to Lyon!Warm regards,Florence - Quality managerPullman Lyon
Yeo
SUPERIOR ROOM, 1 king-size bed
Stayed in Nov 2024
Couple
4 review
10/10
Outstanding
Posted on Jan 16, 2025
Best breakfast spread during our trip. Good quality and pretty decor which made us look forward to breakfast every morning! Located right next to Lyon train station. New hotel with gym and fruits provided in gym room too which is a nice gesture. Not forgetting Clarins as toiletries.
Response from Property: Dear Yeo,Thank you for your wonderful feedback regarding your recent stay with us.We are thrilled to hear that you enjoyed our breakfast spread and found the quality and decor to your liking. It’s also pleasing to know that you appreciated our gym facilities and the thoughtful inclusion of Clarins toiletries.We look forward to welcoming you back on your next visit to Lyon.Warm regards,Florence - Quality managerPullman Lyon
AFOK
SUPERIOR ROOM, 1 king-size bed
Stayed in Sep 2024
Couple
6 review
9.5/10
Amazing
Posted on Oct 16, 2024
Very new and modern hotel just next to Lyon main train station; A 4-star hotel but offering 5-star personalised experience
Response from Property: Dear guest, Thank you for your positive review. We are delighted to hear that you appreciated our new and modern hotel located next to Lyon main train station. Your kind words about our personalized 5-star experience at our 4-star hotel are truly appreciated. We look forward to welcoming you back soon to enjoy another exceptional stay. Warm regards, Florence - Quality managerPullman Lyon
ChiChi
Executive Double Room
Stayed in May 2024
Family
4 review
10/10
Outstanding
Posted on Jun 19, 2024
It is a slightly pricey but I love it! Directly beside Lyon train station and the room is spacious for 3 adults and super duper clean! They even have Clarins shower gel, shampoo and body lotion for guest to use!
Guest User
SUPERIOR ROOM, 1 king-size bed
Stayed in Apr 2024
Couple
1 review
9.5/10
Amazing
Posted on May 18, 2024
Fantastic location, high quality and spacious room and helpful staff
We stayed two nights in a superior room. The hotel is located right next to the railway station. The hotel itself is very new. The room is very spacious and clean. The furniture especially the chairs are very comfortable and of high quality.
Staff members at the counter are very helpful , provide city map to assist us in navigating the city.
I am extremely impressed with the bathroom accessories in which they provide international brand - Clarins.
Would definitely recommend it to anyone
John Tan Joel
SUPERIOR ROOM, 1 king-size bed
Stayed in Mar 2024
Couple
16 review
9.5/10
Amazing
Posted on May 15, 2024
Very new hotel. Construction work going on to link it directly to Lyon Part Dieu station so that would be a plus point in the future but something to note for now. Room is spotless and clean (felt like we were the first ones to use the room).
Anonymous User
SUPERIOR ROOM, 1 king-size bed
Stayed in Apr 2025
Solo traveler
10 review
10/10
Outstanding
Posted on May 8, 2025
Great! Right next to Lyon part dieu station, it's closer to the exit on the left after exiting the station. The facilities are very new, the room is large, the service is in place, the price is very reasonable, the luggage you store will be taken upstairs, and there is a free mini bar with a lot of drinks and snacks. The toiletries are Clarins. They will help you call a taxi and bring it to the car. Slippers and other disposable items are all available. If I have to say a disadvantage, it is a little far from the old town, more than 2 kilometers, where many restaurants are.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for your excellent feedback.We are delighted to hear that you enjoyed the comfort of your room and appreciated the quality of our amenities. It is a real pleasure to know that our team was able to assist you throughout your stay. Your kind words mean a great deal to us.While the Old Town is a bit farther, we hope the convenient access to public transport nearby helped you reach it easily.We look forward to welcoming you again on your next visit to Lyon,Elsa – Quality ManagerPullman Lyon
Guest User
SUPERIOR ROOM, 1 king-size bed
Stayed in Feb 2025
Solo traveler
5 review
9.7/10
Amazing
Posted on Mar 9, 2025
Pullman Hotel is right outside the Lyon train station! Very convenient! The breakfast is also great! Next time I come to Lyon for a trip, I will still choose Pullman Lyon Hotel
Original TextTranslated by Google
6/7
Response from Property: Dear guest,Thank you for your feedback! We're glad to hear that you found the location of the Pullman Hotel convenient and enjoyed the breakfast. We look forward to welcoming you again on your next visit to Lyon!Florence - Quality ManagerPullman Lyon
Guoguomayehui
Executive Family Room
Stayed in Dec 2024
Family
10 review
10/10
Outstanding
Posted on Jan 30, 2025
The hotel is actually right next to the Lyon Part Dieu train station. It's really convenient to go out😊 The hotel is newly decorated and very comfortable. The introduction on Ctrip is very detailed and reliable. Across the road from the hotel is Lyon's largest shopping mall, Westfield Part Dieu, which is convenient for food and shopping. It's a 10-minute walk to the Lyon Chef's Food Court. There are not many restaurants open in the evening, so it's better to come at noon. The hotel can walk to the old town (30 minutes), which is very convenient for tourists to walk and see. I found that there are not many taxis in Lyon during this trip, and it's not easy to get a taxi on the road (you need the hotel or restaurant to help you call a taxi)
Original TextTranslated by Google
Response from Property: Dear Guoguomayehui,Thank you for your positive feedback about our hotel's convenient location and comfortable accommodations. We are glad you enjoyed the nearby amenities and attractions.As far as taxis are concerned, we are indeed at your disposal to order your vehicle according to your needs.Warm regards,Florence - Quality managerPullman Lyon