Kyriad Hotel (Luoyang Longmen high-speed railway station Branch) Reviews
Kyriad Hotel (Luoyang Longmen high-speed railway station Branch)
50m south of the intersection of Kaiyuan Avenue and Lihe Street, Luolong District, Luoyang, Henan, ChinaView Hotel Details
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Kyriad Hotel (Luoyang Longmen high-speed railway station Branch) Guest Reviews
4.7/5
Outstanding
737 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(737)
Positive reviews(718)
Reviews with photos/video(127)
Classy environment(60)
Quiet & comfortable(55)
Delicious breakfast(54)
Friendly front desk staff(53)
Large rooms(26)
Perfect for business trips(13)
Garden view(6)
Stayed multiple times(3)
Negative reviews(19)
Apple Sweety
Superior Exceptional Twin Room
Stayed in Sep 2023
Travel with friends
4 review
4.7/5
Amazing
Posted on Oct 3, 2023
I got there at 7:50 so I had to wait for 10 minutes to check in. The room was clean and they provided toiletries and clean towels.
Downside: The location is far away from the scenic areas, malls and restaurant.
But this also means that its quiet and you can relax in your room.
For the breakfast buffet, they offer bread, Chinese food, soups, wonton, noodles, fruits, yoghurt, coffee and juice. It was okay considering we got it for free.
Response from Property: Dear Guests: Hello! Thank you for yourrecognition of Luoyang Longmen High-speed Railway Station Store of Kyriad Hotel! But we know that there is still a certain gap from the all-five standard in your mind, and we will continue to work hard! Wish: Happy every day!
John
Superior Exceptional Twin Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Clean and convenient to stay
Response from Property: 茫茫人海,您選擇了我們,願用我們最真摯的服務,換取您再一次的光臨,祝您生活愉快!
Yili
Featured Deluxe Room (Double Bed)
Stayed in Jul 2024
Travel with friends
51 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The location is in the south of Luoyang, and the Country Garden house is west of the high-speed rail station. It is relatively remote and suitable for self-driving living. It is very quiet. The overall design is very simple and overall good.
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Response from Property: Dear guest, thank you for choosing to stay at our hotel and for recognizing us. Your support is the source of motivation for us to continuously innovate services and improve quality. We are committed to providing quietness and comfort to every customer. Warm business travel living space. We look forward to your stay again and wish you a happy life and smooth work.
Anonymous User
Superior Exceptional Double Bed Room
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Room facilities are complete and comfortable
Original TextTranslated by Google
Response from Property: .Dear customer: Thank you for your high evaluation of Xiaokai. Everything we do is to bring a different stay experience to each guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for your return at any time! !
Zoubianqianshanwanshuideshayu
Superior Exceptional Twin Room
Stayed in Apr 2024
Family
11 review
5.0/5
Outstanding
Posted on May 5, 2024
Overall good, good service, warm and polite, rich breakfast, high cost performance, five-star recommendation
This is the most cost-effective hotel for this family trip!
Original TextTranslated by Google
6/10
Response from Property: Thank you for your five-point praise. Xiaokai believes that every encounter in life is not easy. I am very happy that I can bring you good memories after we parted. Xiaokai's only hope is to use our professional and caring service to add a little happiness and beauty to your travel life. Looking forward to your next stay.
Anonymous User
Superior Exceptional Double Bed Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 9, 2024
The room is very big and beautiful, which is in line with my aesthetic taste. The front desk service is also very good, very enthusiastic and professional. The breakfast is also very delicious. Although the hotel is remote, it is very quiet. The cost performance is very high.
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Response from Property: Thank you very much for choosing Kyriad. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. Xiaokai can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! Xiaokai will work harder to be more exquisite and surprising, and look forward to visiting Kyriad Hotel again!
Guest User
Business Honor Twin Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The room is big and very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your 5-point praise. Your praises one after another make us happy in our hearts. It is our greatest happiness to be able to provide you with a comprehensive and high-quality stay experience; we look forward to working with you very much. See you again and wish you success in your work and everything goes well!
Guest User
Superior Exceptional Double Bed Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The hotel rooms are well-planned, fully equipped, elegant in color, with free parking space, and the large peony plants in the atrium garden are impressive!
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Response from Property: Hearing your words, we all feel more cordial. Thank you very much for your trust. We hope that every stay of yours is pleasant and happy. We insist on taking the comfort of the guests as the starting point. I believe that we will give you a home during your journey. Please come back often when you have time!
Guest User
Special Offer Enjoyable Double Bed Room
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel is very good. The lady at the front desk is very nice. She also gave us a free late check-out. The hotel also provides free luggage storage, which is very good. The room has no odor and is very clean. When checking in, they also gave us a tea can with the words "May everything go well". It has a good meaning. It can be seen that this hotel has put a lot of effort into it. When I came, the peony flowers in the atrium garden of the hotel were in bloom. It was a big one and looked beautiful. I would stay here again if I come again.
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Response from Property: "Thank you very much for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. Your satisfaction is the greatest support and encouragement to all of us. Thank you again for your full praise. We will continue to work hard to provide you with better service and experience during your next stay. All the hotel staff look forward to your visit again and wish you a happy life! O(∩_∩)O~
"
Guest User
Superior Exceptional Double Bed Room
Stayed in Mar 2024
Booked for others
7 review
1.0/5
Posted on Apr 11, 2024
Strongly not recommended! I booked on Ctrip and was entitled to an upgrade. The hotel clearly had rooms but refused to upgrade. Finally, Ctrip came forward to solve the problem. The switch panel and night light were on all night. I couldn't sleep at 1 a.m., so I had to use a pillow to block the light source, but there was still a little light, so I couldn't sleep. In the morning, the curtains leaked light. The sound insulation was also extremely poor. There were ringing phones next door, car engines downstairs, and people talking. There was also a power outage in the hotel. It lasted for more than ten minutes without a word of apology. They also called and urged me to leave the hotel. My afternoon schedule was completely delayed. Now I can only change hotels to catch up on sleep. It's really terrible!
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Response from Property: Dear guest: Hello, I am the person in charge of the hotel. I am very sorry that I could not bring you a good experience on this trip. I have found relevant personnel and persons in charge to understand the situation you encountered in the hotel and punish them. At the same time, I will strengthen the business training of employees. Due to power maintenance, our store has solved it as soon as possible. Regarding the sound insulation problem you reported, no guests have reported it. It may be that the room location arranged for you has this situation. We will conduct a special investigation. If you are willing to stay again, we will arrange a relatively quiet location for you. In addition, the peony flowers in the atrium garden of the hotel are now open. You may not have time to appreciate them due to your mood. The subsequent roses and roses are also open one after another. You are welcome to stay and enjoy the flowers at any time. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable residence for you on your journey. You are welcome to visit and guide at any time. Kyriad sincerely looks forward to serving you again!
Anonymous User
Superior Exceptional Double Bed Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The living experience is very good, the service is in place, and the station drop-off service is also very considerate.
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Response from Property: Xiaokai's every bit of effort is only to ensure that every guest can have a great value stay experience. What we want to achieve is an elegant environment and considerate service, so that when you enter Kyriad, it will be like coming home. We are willing to make more efforts to repay your support and love!
Guest User
Business Honor Twin Room
Stayed in Jan 2024
Family
19 review
5.0/5
Outstanding
Posted on Feb 15, 2024
I drove to Luoyang and liked the decoration style here. The hotel is also very quiet and cleaner than the old city. The 135cm bed is more suitable for a family with two children. The hotel also gave breakfast for the children.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Kyriad Hotel Luoyang Longmen High-speed Railway Station Branch strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaokai looks forward to seeing you again!
Guest User
Special Offer Enjoyable Double Bed Room
Stayed in Jan 2024
Family
45 review
4.7/5
Amazing
Posted on Mar 11, 2024
The price/performance ratio is still very high, but the hygiene needs to be improved! The young people at the front desk have a very good attitude
Original TextTranslated by Google
Response from Property: Thank you for your review of Xiaokai! Xiaokai will continue to correct the situation if you are not satisfied with your stay this time. Please continue to supervise us in the future. Xiaokai will do better and better! Your satisfaction is the greatest encouragement to us. We look forward to your next visit!
Guest User
Superior Exceptional Double Bed Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 22, 2024
After checking in, I contacted the front desk by landline and any problems were solved. The front desk service was very good and the breakfast was very rich.
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Response from Property: We are very excited that all of Xiaokai's efforts have been supported and praised by you! We will be better because of you! We also look forward to Xiaokai being with you forever in the future journey.
Guest User
Business Honor Double Bed Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Very good. The conditions are also good
Original TextTranslated by Google
Response from Property: Dear customer: Thank you for your high evaluation of Xiaokai. Everything we do is to bring a different stay experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for your return at any time! !