Hot spring Hotels in Luoyang

The hotel is difficult to book at a standard rate during the National Holiday, but the service from 小樊 is excellent. He tried his best to accommodate us and even upgraded our room the first night. We’re very grateful for 小樊 for making our over all experience better.

I can feel that the hotel pays great attention to service. Wang Ziyan, a beautiful lady from the hotel relations department, added WeChat before check-in and properly arranged the pick-up service at the high-speed rail station. She also gave me a small gift when I checked out. Thank you. I would also like to thank the two drivers for driving smoothly and taking the luggage. During the stay, the hotel also gave me fruit and milk. It's not expensive, but I can feel the hotel's care. The buffet breakfast is also rich in variety, the beef soup is delicious, and the service staff is also very good.

The main feature of this hotel is the service. The service is really great. Everything is reflected in the details. I used to think that the reviews of the hotel were a bit exaggerated, but after the experience, I can really say that the service is the best in the hotel I live in. Because of two words-care: especially from the start of the pick-up, the driver will pick up at the pick-up entrance. As soon as you get out of the station, you can see your name tag. The driver will take the initiative to help with the luggage, provide hot towels to wipe your hands, etc. We arrived in Luoyang early in the morning. After getting on the bus, the hotel also specially prepared breakfast, which made us a little surprised and pleasantly surprised. During the stay, in addition to the rich breakfast, the hotel also provides a wide variety of snacks, and the key is free. Because I stayed for two days, some close-fitting clothes needed to be changed and washed. On the second day, the aunt who cleaned the room specially prepared a clothes drying rack and gave some small gift bags for washing. It is estimated that she saw that our family could drink water crazily, and put a large bottle of mineral water in the room. It was really full of care. When sending the station, the driver also took out the peace fruit prepared by the hotel for us and sent good wishes. There are many details that I will not express one by one. You can experience it yourself.