Grand Zuri Lubuklinggau by ZHM

Grand Zuri Lubuklinggau by ZHM Reviews

Grand Zuri Lubuklinggau by ZHM

Jl. Yos Sudarso No.1, Batu Urip Taba, Kec. Lubuk Linggau Tim. I, Kota, Lubuk Linggau Timur I, Lubuklinggau, South Sumatra, 31624, IndonesiaView Hotel Details
Grand Zuri Lubuklinggau by ZHM
Grand Zuri Lubuklinggau by ZHMGrand Zuri Lubuklinggau by ZHMGrand Zuri Lubuklinggau by ZHM
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Grand Zuri Lubuklinggau by ZHM Guest Reviews

4.6/5
Great
38 review
Verified reviews
Location4.7
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(38)
Positive reviews(37)
Reviews with photos/video(8)
Awesome rooms(8)
Clean and tidy(7)
Awesome stay(6)
Friendly staff(5)
Negative reviews(1)
Jefry
Deluxe Double Room
Stayed in Jan 2025
Business travelers
119 review
4.0/5
Very Good
Posted on Mar 9, 2025
Nice hotel, lokasi oke.. ac kamar dingin… recommended… thanks
Response from Property: Dear Mr. Jefry, Warm greetings from the Grand Zuri Lubuklinggau Hotel Thank you very much for your review. We are very happy to hear that Mr. Jefry enjoyed his stay at the Grand Zuri Lubuklinggau Hotel. We always strive to provide the best experience for each of our guests, and we are happy that our location and the comfort of the room's air conditioning met expectations. We greatly appreciate the recommendation and look forward to welcoming Mr. Jefry back in the future. Regards, Tri Heru Basuki General Manager
Guest User
Superior Twin Room
Stayed in Feb 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Sangat nyaman
Response from Property: Kepada Bapak / Ibu, Salam hangat dari Hotel Grand Zuri Lubuklinggau Terima kasih telah memberikan ulasan dan penilaian kepada Grand Zuri Hotel Lubuklinggau. Kami menunggu kedatangan Bapak / Ibu berkunjung kembali dalam waktu dekat ini. Salam, Z.A.Saifullah General Manager
Anonymous User
Superior Double Room
Stayed in Jan 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Feb 13, 2024
Bwgus baru pertsma kali kesana rekomemdasi utk menginap hotel grandzuri
Response from Property: Kepada Bapak / Ibu,Salam hangat dari Hotel Grand Zuri LubuklinggauTerima kasih telah memberikan ulasan dan penilaian kepada Grand Zuri Hotel Lubuklinggau.Kami menunggu kedatangan Bapak / Ibu berkunjung kembali dalam waktu dekat ini.Salam,Z.A.SaifullahGeneral Manager
Rapi Duri
Superior Double Room
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 30, 2024
Sangat biak
Response from Property: Kepada Ibu Rapi Duri,Salam hangat dari hotel Grand Zuri LUbuklinggauTerima kasih telah meluangkan waktu berbagi mengenai pengalaman menginap di Grand Zuri Lubuklinggau. Kami sangat senang mendengar bahwa Ibu Rapi Duri merasa nyaman menginap bersama kami.Kami menunggu kedatangan Ibu Rapi kembali menginap dalam waktu dekat ini. Salam, Tri Heru Basuki General Manager
Debi Agung
Superior Twin Room
Stayed in Sep 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Mnatap
Response from Property: Dear Mrs. Debi, Warm greetings from the Grand Zuri Lubuklinggau Hotel Thank you for choosing Grand Zuri Lubuklinggau as Mrs. Debi's choice during your stay in Lubuklinggau. We are very happy that you and your family enjoyed the beauty of our city and the comfort of our hotel. We look forward to welcoming Mrs. Debi back to enjoy more of the facilities available at our hotel. Best regards, Tri Heru Basuki General Manager
Guest User
Deluxe Double Room
Stayed in Nov 2023
Business travelers
1 review
3.7/5
Posted on Dec 27, 2023
Oke deh
Response from Property: Kepada Bapak/Ibu,Salam hangat dari Hotel Grand Zuri LubuklinggauTerima kasih telah memberikan ulasan dan penilaian kepada Grand Zuri Hotel Lubuklinggau.Kami menunggu kedatangan Bapak /Ibu berkunjung kembali dalam waktu dekat ini.Salam,Z.A.SaifullahGeneral Manager
Guest User
Superior Double Room
Stayed in Nov 2024
Family
1 review
3.7/5
Posted on Dec 29, 2024
New hotel, very strategic location. Unfortunately the hotel towels are stained and of poor quality. The breakfast menu is varied but the taste is so-so.
Original TextTranslated by Google
Response from Property: Dear Our Esteemed Guests, Warm greetings from Grand Zuri Lubuklinggau Hotel Thank you for taking the time to provide a review of your experience at Grand Zuri Lubuklinggau Hotel. We greatly appreciate any feedback given, as it greatly helps us in improving the quality of our services. We are pleased to hear that you enjoyed the strategic and new location of our hotel. We strive to always provide comfort for each of our guests, and we will continue to strive to improve our services. Regarding the towels that you mentioned, we apologize for the inconvenience you experienced. We will immediately follow up on this with our housekeeping team to ensure that the quality of the towels we provide is always in the best condition and free from stains. We greatly appreciate your attention to this matter. Regarding the variety of breakfast menus, we also appreciate the input that has been given. We will conduct further evaluations to ensure that the taste of the food we serve can better meet the expectations of our guests. Feedback like this is very valuable for us to always improve the quality of our services. We look forward to welcoming you back to Hotel Grand Zuri Lubuklinggau in the future, and providing you with an even better experience. Regards, Tri Heru Basuki General Manager
Guest User
Superior Double Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Nice hotel, clean and comfortable, service 👍 various breakfast.
Original TextTranslated by Google
Response from Property: Dear Guest User, Warm greetings from the Grand Zuri Lubuklinggau Hotel Thank you very much for the time you have taken to provide a positive review of the Grand Zuri Lubuklinggau Hotel. We are very happy to hear that you are satisfied with our clean, comfortable facilities and the services we provide. We also appreciate your appreciation for the variety of breakfast we offer. We always try to provide the best so that every guest feels satisfied during their stay with us. We hope to welcome you back on the next occasion and continue to provide a better stay experience. Regards, Tri Heru Basuki General Manager Sa
Ummu
Superior Double Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Recommended while traveling to Lubuklinggau. The service is friendly and excellent, the rooms are clean and comfortable.
Original TextTranslated by Google
Response from Property: Dear Ibu Ummu, Warm greetings from the Grand Zuri Lubuklinggau hotel Thank you for your positive review of Grand Zuri Lubuklinggau. We are very happy to hear that Ibu Ummu felt comfortable and satisfied with our service during your stay. Our team is always committed to providing an unforgettable stay experience for every guest. We will continue to strive to improve the quality of our services, including room cleanliness and staff friendliness. We look forward to welcoming Ibu Ummu and family back to Grand Zuri Lubuklinggau on the next occasion. Regards, Tri Heru Basuki General Manager
Okta
Superior Twin Room B
Stayed in Jul 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Oct 19, 2024
First time staying for office business, hotel in the city, good breakfast and nice room too
Original TextTranslated by Google
Response from Property: Dear Mrs. Okta,Warm greetings from Grand Zuri Lubuklinggau HotelThank you for choosing Grand Zuri Lubuklinggau for Mrs. Okta's business trip. We are very happy to hear that Mrs. Okta enjoyed our facilities and services. The delicious breakfast is indeed one of our guests' favorites. We hope that Mrs. Okta's visit this time will leave a good impression and look forward to your next visit.Regards,Tri Heru BasukiGeneral Manager
MUHAMAD ABDUL
Superior Twin Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Clean rooms, strategic location, good service, well maintained facilities
Original TextTranslated by Google
Response from Property: Dear Mr. Muhamad Abdul, Thank you for your very positive review. We are very happy to hear that Mr. Abdul was satisfied with his stay at Hotel Grand Zuri Lubuklinggau. We are always committed to providing the best service, maintaining room cleanliness, and maintaining facilities to provide comfort for our guests. The strategic location of the hotel is indeed one of our advantages, which makes it easy for guests to access various important places around Lubuklinggau. We also greatly appreciate Mr. Abdul's appreciation for the facilities we provide. We look forward to welcoming Mr. Abdul and family back to Hotel Grand Zuri Lubuklinggau on your next visit. Best regards, Tri Heru Basuki General Manager
Bagus
Superior Double Room
Stayed in Jun 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Aug 13, 2024
The breakfast doesn't have much variety and the price is quite expensive, even though the hotel has a cheaper price, the breakfast menu is more expensive.
Original TextTranslated by Google
Response from Property: Dear Mr. Bagus, Warm greetings from the Grand Zuri Lubuklinggau Hotel Thank you for your rating and review of the Grand Zuri Lubuklinggau Hotel on Google. We are glad that Mr. Bagus enjoyed your stay with us. The Grand Zuri Hotel is the best hotel in Lubuklinggau that has the most complete facilities, making it the best choice for staying while Mr. Hatta and his family are in Lubuklinggau. For the variety of food at breakfast, our team is currently improving and choosing the best food that suits the taste of Mr. Bagus and other guests. We are waiting for Mr. Bagus and his family to return in the near future to get a better experience. Regards, Z.A. Saifullah General Manager
Serli Bahri
Superior Room with Double Bed
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 23, 2023
I was disappointed because the mattress pad was a little dirty because the child's hand was hit by 55,000 cass because it was laundry... So far, I've never stayed in a hotel like that, the mattress cover has to be washed after use... Unless it has ink spilled on it or something that is difficult to remove, the only thing that comes into contact with this cassette is that it gets dirty from the child's food
Original TextTranslated by Google
Response from Property: To Mrs. Serli Bahri, Warm greetings from the Grand Zuri Lubuklinggau hotel. Thank you, Mrs. Serli, for providing an assessment and review of the Grand Zuri Lubuklinggau hotel. We apologize for the inconvenience, madam, due to the service from our staff regarding dirty charge sheets. We need to convey that for dirty sheets we do charge a washing fee, whether it is affected or not. ink stains or food stains. Once again, thank you for this very valuable input, we hope that Mrs. Serli will visit Grand Zuri Lubuklinggau again and get a better experience. Greetings, Z. A. Saifullah. General Manager
Sigit Yuliyanto
Superior Twin Room
Stayed in Dec 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Fast check in process, clean and fragrant room
Original TextTranslated by Google
Response from Property: Dear Mr. Sigit Yuliyanto, Warm greetings from Grand Zuri Lubuklinggau Hotel Thank you very much for this valuable review. We are very happy to hear that Mr. Sigit was satisfied with the fast check-in process, as well as the cleanliness and comfort of our rooms. We always strive to ensure that every guest feels appreciated and comfortable from the moment they arrive, and this review confirms that we are on the right track. We look forward to welcoming Mr. Sigit back to Grand Zuri Lubuklinggau for an even more enjoyable stay. Regards, Tri Heru Basuki General Manager
Jemmyco Pratama
Superior Twin Room
Stayed in Aug 2024
Family
480 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Clean and comfortable rooms, friendly staff service, ok facilities
Original TextTranslated by Google
Response from Property: Dear Mr. Jemmyco Pratama, Warm greetings from the Grand Zuri Lubuklinggau Hotel Thank you for taking the time to share your experience staying at the Grand Zuri Lubuklinggau. We are very happy to hear that Mr. Jemmy felt that the room was clean and comfortable, and that the service from our staff was satisfactory. We always try to provide the best for every guest, and positive feedback like this means a lot to us. We will continue to strive to improve the quality of service and facilities to provide an even more enjoyable stay experience for Mr. Jemmy and his family. We look forward to Mr. Jemmy's return to stay in the near future. Best regards, Tri Heru Basuki General Manager