Luang Prabang Residence & Travel ( The Boutique Villa ) Reviews
Luang Prabang Residence & Travel ( The Boutique Villa )
Pakham Village Market Street, Luang Prabang, Luang Prabang Province, LaosView Hotel Details
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Luang Prabang Residence & Travel ( The Boutique Villa ) Guest Reviews
4.4/5
Very Good
30 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.5
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(30)
Positive reviews(28)
Reviews with photos/video(10)
Friendly owner(8)
Near shopping area(6)
Negative reviews(2)
Gaoshanailvxing
Deluxe Double Room
Stayed in Jan 2025
Couples
26 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Next to Luang Prabang Night Market! Good location! Booked a day in advance! Couldn't book if it was late! Arrived at 11:30, the room was still ready, the front desk guy immediately prepared fruits and juice, asked me to sit next to it and wait for a while, the room was ready in about 5 minutes, the front desk guy immediately took our luggage, 2 large backpacks, he carried one and carried the other and sent it to my room! It was the first time I encountered such enthusiastic service! Very good! And the prepared juice was delicious! Very good! The environment of the room and the hotel is good! I can only thank such enthusiastic service with good reviews!
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Response from Property: Dear lovely customer, It is truly a pleasure to have you stay at our hotel. We are VERY happy to receive your nice feedback. Your kind words motivate us to continue to do our best in providing services. And look forward to welcoming you back and staying with us any time in the future. We will be happy to have you. Once again, thank you for your stay and taking the time to leave such a great review.
Guest User
Deluxe Double Room
Stayed in Nov 2024
Solo travelers
3 review
1.0/5
Posted on Jan 13, 2025
This hotel is really, really bad. It's as bad as a small hotel in China that costs one or two hundred yuan. There is a musty smell as soon as you enter the room. The toilet in the bathroom is also broken. The bath towel is yellow. The room has a key lock, which is very, very difficult to lock and is also broken. The location is also very difficult to find. At that time, Ctrip contacted the hotel to connect with someone, but when it came out, they couldn't find the driver and there was no contact information. Later, the driver said he didn't know the location of the hotel and dropped me off at the intersection and asked me to walk in by myself. I walked around for a few times and couldn't see the hotel. Later, I walked in at a very remote intersection. It was really bad. The entrance was smelly. I didn't check in and just left. There is no difference between ordinary rooms and suites. They are all equally bad.
Original TextTranslated by Google
Response from Property: hank you for your feedback on your recent experience and please accept our sincere apologies for the service failures you mentioned. - Please be assured that we are taking corrective action to ensure a repeat does not occur in the future. - We hope that we will then have the opportunity to welcome you back and regain your confidence in our hotel.
ronpapa
Deluxe Triple Room
Stayed in Nov 2024
Family
7 review
4.2/5
Very Good
Posted on Jan 1, 2025
The staff service and lotion, right next to the morning market and the night market are the best. The facilities are like a backpackers hostel, the shower and toilet are in the same space, the towels are old and need to be replaced. The staff Tom is the best service.
Original TextTranslated by Google
Response from Property: Dear lovely customer, It is truly a pleasure to have you stay at our hotel. We are VERY happy to receive your nice feedback. Your kind words motivate us to continue to do our best in providing services. And look forward to welcoming you back and staying with us any time in the future. We will be happy to have you. Once again, thank you for your stay and taking the time to leave such a great review.
Wenzhouziyoujie
Deluxe Double Room
Stayed in Jul 2024
Family
20 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The location is excellent. Turn left and walk about 50 meters from the alley to the main road. Turn left again to the foreigner street, and turn right to the direction of Kuang Si Waterfall. There is a morning market at the door in the morning, and a night market as soon as you leave the alley in the evening. It is quiet in the bustling city. I slept well for 4 nights. The front desk is very enthusiastic. They will greet you when you enter and leave the hotel, and will help you solve any problems in time. The breakfast is delicious, cooked to order, and the baguette is very fragrant. We ate it for 4 mornings and didn't get tired of it. Luang Prabang is a beautiful place. I enjoy a quiet life here. I will choose this hotel next time because the room is large and the windows are double-layered, which makes me feel safe when sleeping.
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6/20
Response from Property: Dear lovely customer, It is truly a pleasure to have you stay at our hotel. We are VERY happy to receive your nice feedback. Your kind words motivate us to continue to do our best in providing services. And look forward to welcoming you back and staying with us any time in the future. We will be happy to have you. Once again, thank you for your stay and taking the time to leave such a great review.
Saonianweitezhifannao
Deluxe Double Room
Stayed in Aug 2024
Travel with friends
195 review
4.1/5
Very Good
Posted on Sep 27, 2024
Chinese people are not recommended to choose this hotel. I suggest you go to Boan or something like that. Ctrip and booking both rate it as 4 stars. To be honest, it's more like 3 stars. Some people in the previous reviews said that the breakfast fruit was bad. I ate it and it was bad too. The watermelon was rotten. The wifi in the room on the second floor only had one bar. The poor speed in foreign countries (it can't be used in the room at all, you have to use it outside) is a big deduction. The only advantage is that the room is big and the location is good.
The two biggest thunder points are that the bedding is not good. Some people in the previous reviews said that the bed is comfortable. I guess they haven't even stayed in a 3-star hotel? ?
Another thing is that there is no socket at the head of the bed. I'm drunk
Original TextTranslated by Google
Response from Property: Thank you for your feedback on your recent experience and please accept our sincere apologies for the service failures you mentioned. - Please be assured that we are taking corrective action to ensure a repeat does not occur in the future. - We hope that we will then have the opportunity to welcome you back and regain your confidence in our hotel.
Fengkuangweixiucai
Deluxe Twin Room
Stayed in Jun 2024
Family
7 review
4.5/5
Great
Posted on Aug 8, 2024
Environment:
The hotel is an active villa with only eight rooms. There is a morning market at the entrance of the hotel. 50 meters from the hotel is the place where you can give alms in the morning and the night market. Next to the hotel is the museum and the Grand Palace. It can be said that the geographical location is still very advantageous.
Hygiene:
It is not easy for a hotel with a price of about 200 yuan to be so clean. Their hotel is basically full every day. If you want to book, book in advance. The price does not exceed 300.
Facilities:
The single-family villa has bicycles for sharing and tourists use. There is no swimming pool and no other comprehensive facilities. It is equivalent to a simple garden homestay.
Service:
The service attitude of the little boy who received us downstairs was quite good. When we had breakfast in the morning, there were two waiters with stiff expressions.
Original TextTranslated by Google
Response from Property: Dear lovely customer, It is truly a pleasure to have you stay at our hotel. We are VERY happy to receive your nice feedback. Your kind words motivate us to continue to do our best in providing services. And look forward to welcoming you back and staying with us any time in the future. We will be happy to have you. Once again, thank you for your stay and taking the time to leave such a great review.
HoterYang
Deluxe Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
It's very clean and the room is very big. It's only a few minutes away from the Grand Palace. There's a morning market at the door. The boss is also very nice. It deserves a five-star rating.
Original TextTranslated by Google
Response from Property: Dear lovely customer, It is truly a pleasure to have you stay at our hotel. We are VERY happy to receive your nice feedback. Your kind words motivate us to continue to do our best in providing services. And look forward to welcoming you back and staying with us any time in the future. We will be happy to have you. Once again, thank you for your stay and taking the time to leave such a great review.
Guest User
Deluxe Double Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The room is very big, very clean and hygienic. The location is very good, just outside the Grand Palace, Puxi Mountain and night market. The front desk of the hotel was very welcoming and introduced us to the Luang Prabang travel guide and room introduction. We will choose here next time.
Original TextTranslated by Google
Response from Property: Dear lovely customer, It is truly a pleasure to have you stay at our hotel. We are VERY happy to receive your nice feedback. Your kind words motivate us to continue to do our best in providing services. And look forward to welcoming you back and staying with us any time in the future. We will be happy to have you. Once again, thank you for your stay and taking the time to leave such a great review.
Wushiwuzhong
Deluxe Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 22, 2024
I stayed in three hotels for 6 nights in Luang Prabang, Laos. This boutique villa hotel has the best service, the cleanest rooms, and the most spacious hotel I have ever stayed in. There is the Old Street morning market in front of the hotel, the night market is just a few dozen meters away, and it is only more than 200 meters away from Foreigner Street. Especially the family room, it's big and comfortable. There are 6-7 choices for breakfast, all delicious. When I checked in, the front desk lady personally poured orange juice, and then took out a simple hand-drawn map and patiently told me the start and end times of each attraction, the distance from the hotel, etc. When I arrived in the room, I was specifically informed of free food. The proprietress is Vietnamese, and her brother also runs a B&B in Luang Prabang, so she and her family came to Luang Prabang to run a B&B. The proprietress can speak English and simple Chinese vocabulary, so communication is no problem. It is very cheap to deliver laundry here, about RMB 8 per kilogram, and only more than 20 yuan for 3 kilograms. After washing, the fragrance of essential oils can stay on the clothes for a few days. I like this service very much.
Original TextTranslated by Google
Response from Property: Dear lovely customer, It is truly a pleasure to have you stay at our hotel. We are VERY happy to receive your nice feedback. Your kind words motivate us to continue to do our best in providing services. And look forward to welcoming you back and staying with us any time in the future. We will be happy to have you. Once again, thank you for your stay and taking the time to leave such a great review.
Kuobannanguazi
Deluxe Twin Room
Stayed in Sep 2024
Family
17 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The location is very convenient. There is a foreigner street right outside and a night market at night. The boss is very nice and the breakfast is delicious. The only problem is that the wifi signal in the room on the second floor is not very good.
Original TextTranslated by Google
Response from Property: Dear lovely customer, It is truly a pleasure to have you stay at our hotel. We are VERY happy to receive your nice feedback. Your kind words motivate us to continue to do our best in providing services. And look forward to welcoming you back and staying with us any time in the future. We will be happy to have you. Once again, thank you for your stay and taking the time to leave such a great review.
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Sep 15, 2024
The room is spacious, well-equipped, clean and sanitary, the service is warm, the breakfast is delicious, the location is ideal, and the price-performance ratio is high. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear lovely customer, It is truly a pleasure to have you stay at our hotel. We are VERY happy to receive your nice feedback. Your kind words motivate us to continue to do our best in providing services. And look forward to welcoming you back and staying with us any time in the future. We will be happy to have you. Once again, thank you for your stay and taking the time to leave such a great review.
Yayagege
Deluxe Twin Room
Stayed in Jul 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Sep 7, 2024
The breakfast is not very good, with few choices, and there is no cigarette holder in the room, which is very inconvenient
Original TextTranslated by Google
Response from Property: Hello, Thank you very much for choosing and trusting to stay at our accommodation and the more wonderful thing is that you took the time to comment and evaluate your experience, We are very pleased and also welcome your useful contributions. so that we can gradually improve, a little note (our room is a non-smoking room, we have a separate area for smoking, so we cannot provide ashtrays in the room as you listed above) Thank you very much. We look forward to welcoming you anytime in the future.
Manyehaishinimanye
Deluxe Double Room
Stayed in Jun 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The service was very good. They even upgraded my room. The fruits for breakfast were not good and they were all broken.
Original TextTranslated by Google
Response from Property: Dear lovely customer, It is truly a pleasure to have you stay at our hotel. We are VERY happy to receive your nice feedback. Your kind words motivate us to continue to do our best in providing services. And look forward to welcoming you back and staying with us any time in the future. We will be happy to have you. Once again, thank you for your stay and taking the time to leave such a great review.
Guest User
Deluxe Double Room
Stayed in Jun 2024
Travel with friends
1 review
1.2/5
Posted on Jul 21, 2024
Had a very bad experience. We reserved a room here and paid. When we came to check in, we were changed to another hotel that was close by. which the room price is cheaper And the condition of the room is very bad. The water doesn't flow. The room has a musty smell. Can't sleep. Dizzy with the room smell + bathroom smell.
Original TextTranslated by Google
Response from Property: - Thank you for your feedback on your recent experience and please accept our sincere apologies for the service failures you mentioned. - Please be assured that we are taking corrective action to ensure a repeat does not occur in the future.- We hope that we will then have the opportunity to welcome you back and regain your confidence in our hotel.
c-xd
Deluxe Triple Room
Stayed in Jun 2024
Family
12 review
4.7/5
Amazing
Posted on Jul 25, 2024
The French style villa, the housekeeper and receptionist is a Vietnamese woman, very hospitable. I had a few slices of freshly peeled mango for breakfast, which was so delicious. I have never eaten such sweet and fresh mangoes in mainland China. Living here is a special experience.
Original TextTranslated by Google
Response from Property: Dear lovely customer, It is truly a pleasure to have you stay at our hotel. We are VERY happy to receive your nice feedback. Your kind words motivate us to continue to do our best in providing services. And look forward to welcoming you back and staying with us any time in the future. We will be happy to have you. Once again, thank you for your stay and taking the time to leave such a great review.