Hyatt Regency Los Angeles International Airport Guest Reviews
4.4/5
Very Good
432 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.3
Cleanliness4.5
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All reviews(432)
Positive reviews(407)
Reviews with photos/video(67)
Close to airport(130)
Convenient location(110)
Offers pick-up/drop-offs(108)
Easy to get around(104)
Large rooms(27)
Good sound insulation(16)
Shower difficult to use(12)
Tasty restaurant(8)
Negative reviews(25)
Ralph Mx
King ADA Room with Tub Non smoking
Stayed in Dec 2024
Solo travelers
55 review
4.2/5
Very Good
Posted on Feb 10, 2025
Kind of acceptable place just to take a flight on next day. But not cover the standards of other hotels of the same chain. It is clean and near from airport. Average. The gym is good!
By the way be careful with the bathroom mirror, very sharp, I cut my finger just to try to grab the wash hands soap.
6/9
Guest User
Queen Room with View Non smoking
Stayed in Nov 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Dec 4, 2024
Locate in the proximity of the airport , easily reach by hotel shuttle bus
Remember to take the bus from the departure level.
Basic hotel and best for late arrival or early departure
Guest User
Queen Room Non smoking
Stayed in Oct 2024
Couples
2 review
3.5/5
Posted on Nov 30, 2024
The location is good, room is clean and the place is pretty quiet. The hotel provides shuttle bus that comes in regular intervals. The hotel has onsite cafe and restaurants that serve decent food. This place is ideal for a short layover.
Guest User
Queen Room Non smoking
Stayed in Aug 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Nice hotel,near to the airport,24hours shuttle bus,15min each.house keeping everyday
There is oven to warm the to go food,it is really nice and sweet
Nan
Two Queen ADA Room with Tub Non smoking
Stayed in Feb 2025
Family
2 review
4.2/5
Very Good
Posted on Mar 2, 2025
Great location and free shuttle to the airport. Buffet breakfast is nice too. Only when u call front desk, no one pick up
Catrice
King Room Non smoking
Stayed in Dec 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Jan 10, 2025
This hotel is pricey tbh, but if you're flying into lax and have a layover this is a great spot to get a few hours of shut eye. They have a shuttle that goes to and from the airport every 15 minutes btw.
AI Squared
Queen Room Non smoking
Stayed in Jan 2025
Business travelers
8 review
4.2/5
Very Good
Posted on Mar 3, 2025
This was for a business travel, the location is superb, nearby airport.
Guest User
Two Queen Room Non smoking
Stayed in Jan 2025
Travel with friends
12 review
5.0/5
Outstanding
Posted on Feb 16, 2025
Perfect hotel for an early flight. Clean, quiet, super comfy beds!
Anonymous User
Two Queen Room Non smoking
Stayed in Aug 2024
Family
4 review
2.7/5
Posted on Sep 22, 2024
Very clean and quite convenient from the airport ! Maybe we arrived late the reception ladies are not very welcoming.. not much amenities in the room also. But overall is a great stay !
Guest User
Queen Room Non smoking
Stayed in Aug 2024
Family
5 review
2.2/5
Posted on Sep 23, 2024
The location is convenient for our late arrival around mid-night.
1. The hotel shuttle pick up point is unclear and we missed 2 shuttle since they didn't stop at the domestic puck up point.
2. My friend booked 2 room for 2 nights but the hotel record for 1 room only.
The staff are absolutely unhelpful and told us to contact Trip.com only.
They even unwilling to give us the bottled water.
3. The bath tub are not function well, the water power is very poor.
The overall experience is terrible.
I will never choose this hotel again.
Guest User
King ADA Room with Tub Non smoking
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Sep 11, 2024
I heard the safety of Los Angeles (especially around sightseeing area )was getting worse so I choose this hotel.
I went to Disney land,dodgers stadium,and beaches, all by Uber.
The room was usual,nothing special.
The part that I didn’t like was very low Shower pressure.
I liked the location of the hotel because it took only 10min by free shuttle bus from LAX and 15min by walking to get to in and out burger.
I also liked the breakfast buffet, I could save money and time I guess.
Manish_dada
Regency King Suite
Stayed in Dec 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Great location,clean and tidy room and service was great too
Nimasherpaa
King Room with View Non smoking
Stayed in Jul 2024
Business travelers
15 review
3.7/5
Posted on Aug 26, 2024
This is the closest hotel near the airport. It took 10mins to get here. Got the room with the view and can see the planes take in and off and yet no noise. There’s good restaurant inside the hotel however there’s a cafe called rinaldi 2mins walk and it’s amazing. I enjoyed the milkshake and avocado toast. Will definitely stay in this hotel on my next trip.
VH Curry Macau
Queen Room Non smoking
Stayed in Jul 2024
Couples
2 review
2.7/5
Posted on Aug 19, 2024
The staff initially could not find my reservation and she told me to pay as a walk in client first and will refund until I sort the issue out myself with Trip.com. Then her supervisor came out and told me the same thing. I then asked that supervisor to help call Trip.com (Hyatt Regency’s business partner) to resort this out. He refused. Terrible service, at the end he tried to use my companion name that I put for my room and could find my reservation. It wasted me 30 minutes at the reception.
In addition, I think Trip.com had an issue too as why it put my reservation under my companion name, despite I used my name to book the room. I also wanted to give zero star rating to Trip.com!
Xiaochen
Two Queen Room Non smoking
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The staff members were friendly and helpful. The room was nice and cozy. Very convenient location for an early flight.