Family-friendly Hotels in Lorne

The location is good, but the bathroom is a bit cold, and the air conditioner is loud

The draw card here is the location. On the beach, beautiful. We made a booking for an ocean view room, when we arrived our room had been given to someone else at the error of junior staff. We ended up with a partial ocean view room. The staff handled the situation best they could and provided us with a complimentary bottle of wine which was appreciated. Despite the excellent location, the room was very worn out but clean. The bathtub enamel was coming off in patches which was a little gross to put your feet on. You can see by the beautiful landscape and design of the original hotel that, in its heyday, it would have been the height of luxury. Overall, we were disappointed by the rooms but thrilled with the location. There is a lot of potential here but the pricing doesn't reflect the standard of the rooms at this stage.

Not good and not recommended. The whole property is very rundown and in urgent need of refurbishment. Complete painting, upgrading bathrooms, toilet and general presentation. Finishes are old shabby and grubby. The sunken shower in a spa is difficult to access for some and is slippery. To reach the toiletries you are required to walk across a slippery and sloped base to use. This shower aspect should be highlighted to every guest when the booking is being made. Almost impossible to enter and exit the shower safely. In fact it is very dangerous despite a handle to hold on the wall. These showers should be removed without any delay and replaced with walk in showers. Completely unacceptable. Window in bedroom faces walkway from lift and from stairs. It is noisy, hearing people walking, talking and slamming doors. The window allows light into the bedroom all night and if the blind is up, it is easy to see into the room from outside. Requires replacement window covering such as a shutter to prevent light and allow some privacy. Lift was filthy and floor covering requires replacement. For the cost of well over $400 per night in the off season, the room did not provide the room facilities that is expected for such a high tariff. Certainly not even 4 star. 3 star in our opinion. The balcony is dirty and uninviting. Not the place to sit and admire the view of the beach. Furniture requires replacement with such more in line with price expectation of the owners. It is time management sat up and took notice.

Sanitation is actually okay. Is that there are so many small flying insects, especially when a light is turned on, all swarm. I hope the store can improve the indoor environment! What is more unique is that each room is a theme room in a different country. Very innovative!