The Royal Horseguards Hotel, London

The hotel is right by the Thames, with the London Eye on the other side, and beautiful buildings all around. The transportation is very convenient, and Charing Cross, the Thames River cruise terminal, and Buckingham Palace are all within walking distance. The room is large and very clean, and the drinks in the refrigerator are replenished every day. The only problem is that I am not used to shampoo products. After washing and drying, my hair is completely limp. I don't know if it is because Asian hair is not suitable. It is recommended to bring your own.

The water pipe in the shower room in the room does not drain. When I went in to take a shower, the water was already full and I could only squat in the bathtub to wash. The breakfast never changed. The two-layer door at the entrance of the hotel was very heavy. It was very difficult to open the door with my luggage. Occasionally, I would meet a waiter to help open the door, but most of the time I opened it by myself! The most important thing is that I upgraded my room. A male waiter at the front desk said that the total cost was 350 pounds, but he discounted it to 300 for me. As a result, the front desk refused to admit it after checking out. First, they said that I didn’t pay the room fee, but it was a pre-authorization. After I showed them my paid fees, they said that the upgrade fee was not paid. I showed them the evidence of the upgrade fee, and they said it was not 300, but 350. After a long time of tossing, there was only one man at the front desk who was pretty good, and the other man had a stern face and was scary. Anyway, I won’t stay again. The door can’t be pushed. The room attendant asked us for a tip. I gave 5 pounds, but he thought it was too little and his face was very bad! ! !