Ruby Lucy Hotel London

Ruby Lucy Hotel London Reviews

Ruby Lucy Hotel London

100-108 Lower Marsh, Lambeth, London, SE1 7AB, United KingdomView Hotel Details
Ruby Lucy Hotel London
Ruby Lucy Hotel LondonRuby Lucy Hotel LondonRuby Lucy Hotel London
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1 night

Ruby Lucy Hotel London Guest Reviews

4.4/5
Very Good
121 review
Verified reviews
Location4.5
Amenities4.2
Service4.5
Cleanliness4.5
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All reviews(121)
Positive reviews(19)
Reviews with photos/video(5)
Clean and tidy(10)
Friendly staff(10)
Great location(6)
Awesome rooms(5)
Negative reviews(2)
Nutchelin Lim
Cosy Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The room is small, but it’s in the heart of London. Just right beside London eyes. Walking distance to London eye. Location is very convenient, and there is convenient stall (Iceland) just right beside. The drink at the bar was fantastic, absolutely worth to try. They do provide free hot drinks too, that’s sweet Staff are friendly and helpful Room are clean and cozy, small yet comfortable Shower gel and shampoo are brilliant, smell so good
LD123
Nest Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Great stay in a lovely location! Staff were super friendly and the facilities were clean! Really cool bar downstairs and comfy bed!
TravelLars
Cosy Room
Stayed in Oct 2024
Couples
5 review
4.5/5
Great
Posted on Dec 2, 2024
Very nice service and prime location! Would definitely stay here again. Only downside is no warm (English) breakfast
Anonymous User
Cosy Room
Stayed in Jun 2023
Couples
1 review
4.7/5
Amazing
Posted on Jul 23, 2023
Fantastic boutique hotel, staff, extremely welcoming hotel very trendy. We loved our stay there.
Guest User
Loft Room
Stayed in Apr 2024
Couples
3 review
4.0/5
Very Good
Posted on May 29, 2024
Helpful staff, clean enough
Tiff O
Cosy Room
Stayed in Feb 2023
Couples
1 review
4.7/5
Amazing
Posted on Mar 7, 2023
Staff members were extremely friendly and helpful. Location was good, quieter than city centre (plus points) and surrounded by F&B and supermarkets. Very convenient. 5-7 min walk to 2 tube stations (Waterloo and Lambert North) and 2-3 min walk to bus stops. Room was clean, just that toilet had no shelf to put things. Wardrobe rung runs perpendicular to its door rather than parallel, so clothes had to be hung behind one another and it was rather troublesome to take clothes out.
Ng Lao
Cosy Room
Stayed in Nov 2023
Family
3 review
4.5/5
Great
Posted on Dec 29, 2023
good service and good location
JIA HEAN
Lovely Room
Stayed in Aug 2023
Couples
4 review
4.5/5
Great
Posted on Sep 27, 2023
It was a pleasant stay. Staff is friendly.
Deanie Fok
Cosy Room
Stayed in Sep 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Oct 27, 2024
Comfy
931
Cosy Room
Stayed in Mar 2023
Solo travelers
5 review
4.0/5
Very Good
Posted on May 18, 2023
Was nice
Lok Yi
Nest Room
Stayed in Oct 2024
Couples
14 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The hotel is close to the train station. The room was neat and clean, Hotel staff are friendly. There will be a market downstairs at noon, with different types of food Not noisy either.
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Anonymous User
Lovely Room
Stayed in Jan 2025
Travel with friends
2 review
1.0/5
Posted on Feb 18, 2025
rubbish. The hotel is small and the soundproofing is poor. The sound of doors closing in the corridor, water running in the pipes at night, and music and conversation on the street are very clear. During my stay at the hotel, an emergency occurred and I felt unwell. The staff handled the problem in a poor and mean manner. They passed the buck and did nothing.
Original TextTranslated by Google
Response from Property: Hey Sunshine,Thank you for taking the time to share your thoughts. Being in the lively heart of London’s South Bank, there’s always a buzz outside, but we understand how important a good night’s sleep is. We truly regret that the noise disrupted your stay. Next time you stay, just add a note to your booking and we'll do our best to find you a room in a more peaceful part of the hotel.We sincerely hope that you are feeling better now regarding the incident you mentioned. Your well-being is of the utmost importance to us, and we are sorry if you feel our response was inadequate. However, rest assured that we have forwarded your feedback to the right person.We hope that you will consider giving us another chance in the future.Your Ruby Lucy Team
Guest User
Lovely Room
Stayed in Jun 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The room is very clean. There is a market downstairs in the morning. There are many restaurants and bars. It is very convenient.
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Anonymous User
Lovely Room
Stayed in Sep 2023
Travel with friends
2 review
4.5/5
Great
Posted on Dec 14, 2023
The location of the hotel is very convenient. You can go to different attractions on foot. There are many restaurants and choices nearby. It is also very convenient to take the bus and subway. The room is bright and clean.
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Guest User
Wow Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 19, 2025
Convenient location, clean
Original TextTranslated by Google
Response from Property: Hey Sunshine,Thank you for taking a moment to share your experience. We're pleased to hear that you found our location convenient. Indeed, being centrally located in the heart of London, Ruby Lucy is the perfect base for city exploration. We're also delighted that our cleanliness met your expectations. We strive to maintain a high standard for our guests.We hope to see you again in the future.Your Ruby Lucy Team