Cheval KnightsbridgeNo.17 of Premium Hotels in London
Cheval Knightsbridge, 15 Cheval Pl, Kensington and Chelsea, London, SW7 1EW, United Kingdom
View Hotel Details
Rooms (109)
See all
10/10
Guest User
10/10
Guest User
Featured (9)
See all
Exterior
See all
10/10
Guest User
User Uploads (29)
See all
10/10
Guest User
10/10
Guest User
10/10
Guest User
10/10
Guest User
10/10
Guest User
10/10
朵朵Karen
Near Hotel
See all
10/10
mei ling
Other hotel pictures (23)
See all
10/10
Guest User
10/10
朵朵Karen
Photo Categories
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.0/10
Great
53 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.6
Service9.2
Cleanliness9.0
Guest User
Luxury Two Bedroom Apartment
Stayed in Jan 2024
Family
5 review
10/10
Outstanding
Posted on Feb 29, 2024
Great location, spacious rooms, and a kitchen!
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay at our property. We are thrilled to hear that you enjoyed the good location, spacious rooms, and kitchen facilities during your time with us.Having a convenient and central location is one of the key features we strive to provide for our guests. We understand that it adds value to your overall experience and makes it easier for you to explore and enjoy the surroundings.We are also glad to hear that you found our rooms spacious. We believe that having ample space is essential for our guests to feel comfortable and relaxed during their stay.Additionally, our kitchen facilities are designed to provide convenience and flexibility for guests who prefer to prepare their own meals. We are pleased to know that you found them useful during your stay.Thank you once again for your kind words. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future.Kind regards, Ben Pires
Guest User
Deluxe Three Bedroom Apartment Brompton Road
Stayed in Sep 2023
Family
20 review
6.0/10
Posted on Oct 14, 2023
They called me at noon on the day of check-in and told me that I was lucky enough to be upgraded from a three-bedroom apartment to a three-bedroom townhouse! Remember to compare these two three-bedroom apartments when booking and choose the relatively expensive apartment! The hotel told me that because the apartment was overbooked, it could provide a late check-out and a welcome basket. I didn't need a late check-out, so I just hoped that I could give them enough water, milk and bread for 5 people. In fact, one of the rooms I stayed in was still in the basement, and I was only given a small bucket of milk, 2 bottles of water, and enough bread. However, after the children finished their breakfast in the morning, I discovered that the bread expired that day and the milk expired yesterday. One-night stay experience Extremely poor, not 5-star standard at all, I will never book here again!
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your recent experience with us. We appreciate your feedback and apologize for the inconvenience you encountered during your stay.We’re pleased to hear that you received an upgrade to a 3-bedroom townhouse, but we understand that it may not have aligned with your initial preferences. Your comments about your room choice have been noted, and we sincerely apologize for any disappointment caused.Regarding the expired items in your room, we deeply regret this oversight. This is certainly not the standard of service we aim to provide, and we are committed to rectifying this issue to prevent its recurrence in the future.Your feedback is essential in helping us improve, and we appreciate your feedback. We hope to have the opportunity to make it up to you on your next visit and provide you with a more enjoyable experience.Kind regards,Ben PiresGeneral Manager
Guest User
Three Bedroom Townhouse
Stayed in Sep 2023
Business travelers
13 review
10/10
Outstanding
Posted on Oct 3, 2023
A very satisfying trip. The room is very nice. It is quiet and warm. It feels like home. It can make delicious food. It is only 2 minutes away from the supermarket. It is worth coming again.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for sharing with us your feedback. We are delighted to hear you experienced a comfortable stay and will be returning back. We look forward to having the opportunity to welcome you back soon. Kind regards, Ben Pires
Guest User
Luxury Two Bedroom Apartment
Stayed in Aug 2023
Family
7 review
10/10
Outstanding
Posted on Oct 1, 2023
I live in two houses in Cheval, one in Knightsbridge and the other in Tower Bridge. They are both great! ! ! ! The location is great, very close to Harrods, and it’s clean and tidy inside! The most important thing is that it is huge!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Cheval Knightsbridge as your accommodation. We are pleased to hear you experienced a great stay and enjoyed your spacious apartment and the location. Our housekeeping team are delighted to read your comments regarding the cleanliness of the apartment. We hope to have the opportunity to welcome you back on your next visit to London.Kind regards,Ben Pires
Guest User
Luxury Two Bedroom Apartment
Stayed in Mar 2023
Family
9 review
10/10
Outstanding
Posted on May 23, 2023
The hotel staff are warm and thoughtful, the location is very convenient, quiet in the middle of the noise, Harrods, the British Museum, and Hyde Park are all within 10-15 walks. There are many gourmet shops and shopping in the surrounding area. The room is well furnished Very warm and comfortable, as comfortable as in your own home, next time you go to London, you will choose Knightsbridge Steed Hotel!
Original TextTranslated by Google
6/10
Response from Property: Dear Guest,Thank you for sharing with us your feedback on your recent stay. We are delighted to know you experienced a great stay at Cheval Knightsbridge and enjoyed our location and everything it had to offer. We hope to welcome you back on your next visit to London.Kind regards,Ben Pires
朵朵Karen
Luxury One Bedroom Apartment
Stayed in Jul 2023
Travel with friends
11 review
10/10
Outstanding
Posted on Aug 6, 2023
Hotel facilities feel like home
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you very much for staying with us at Cheval Knightsbridge.We are delighted that you choose our residences as your home away from home during your visit to London. We hope to welcome you back soon.Kind regards,Ioana
Feiyuchenglong
Luxury Two Bedroom Apartment
Stayed in Jul 2022
Family
97 review
8.0/10
Very Good
Posted on Aug 6, 2022
The facilities are outdated, the second bedroom is narrow, and the drain pipe in the kitchen is broken. It is very difficult to wash clothes and cook, and it is easy to slip and fall, and the attitude of maintenance is not timely. Personally feel that in addition to the location, the price is not high, do not recommend staying
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for choosing us and for sharing your feedback. We appreciate the time taken to give a valuable insight into your experience and we will do our best to address everything mentioned. I do apologise for how this has impacted you, and we hope that overall you had an enjoyable stay. We hope to welcome you back on a future visit to London.With warm regards,Ioana