Hotel Indigo Liverpool

Hotel Indigo Liverpool Reviews

Hotel Indigo Liverpool

10 Chapel St, Liverpool, United KingdomView Hotel Details
Hotel Indigo Liverpool
Hotel Indigo LiverpoolHotel Indigo LiverpoolHotel Indigo Liverpool
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1 night

Hotel Indigo Liverpool Guest Reviews

4.5/5
Great
112 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.4
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All reviews(112)
Positive reviews(12)
Reviews with photos/video(3)
Guest User
Standard Room
Stayed in Aug 2024
Solo travelers
2 review
4.5/5
Great
Posted on Sep 22, 2024
Overall Value for money. If you stay at a Superior room, must try the steak house after the lobby area. You can get up to 40% discount on your steak meal.
6/7
Guest User
Standard Double Room
Stayed in Jul 2024
Solo travelers
1 review
4.5/5
Great
Posted on Aug 12, 2024
Excellent hotel. Had a very pleasant stay here. Breakfast was amazing and staff really helpful and friendly. I was surprised to see a drink fridge in my room and it’s totally free!!! Would recommend for solo travellers 24 hrs reception. Really comfortable place to stay would come again.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at Hotel Indigo LIVERPOOL. I am delight to hear that your stay was pleasant and your were satisfied with the hotel, staff and that the the mini-fridge was a real surprise. We can not wait to welcome you back again soon!
Guest User
Standard Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Great location close to the liver building and town. Friendly reception staff and lovely clean room.
Response from Property: Good Afternoon Guest, Thank you for taking the time to tell us about your experience at Hotel Indigo LIVERPOOL. I am so happy to see your stay was a 5 out of 5. I am delight to see that your stay was pleasant and your were satisfied with the hotel location, staff and the lovely clean room. We do hope that you will give us the opportunity to serve you again in the future.
Wu Kwok Chung
Standard Double Room
Stayed in Aug 2022
Solo travelers
25 review
4.2/5
Very Good
Posted on Oct 3, 2022
The hotel is located near the pier, but a 15 min walk from the city centre. It's convenient to go to the waterfront, The Museum of Liverpool and the bus station. Wifi is free and strong even in the room. Clean and tidy. Can open a bit of window. No breakfast included but Costa and Pret nearby. I walked around 50 minutes to Anfield. Quiet at night. But 2 fire alarms happened in 4 days I stayed. Staff said there was someone smoked in room! Love the big TV with Sky Sports channel which some of the PL matches can be watched. Also have a gym in 1/F
6/8
Guest User
Standard Double Room
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 2, 2023
Great stay..Hayden on reception was absolutely fabulous ⭐️
Response from Property: Good Morning, Thank you so much for your wonder feedback and we will make sure to mention to Haydn your comments, he will be so happy!
CHALAK TAHIR ANWAR
Standard Twin Room
Stayed in Aug 2022
Business travelers
43 review
4.7/5
Amazing
Posted on Sep 16, 2022
Fantastic hotel
Anonymous User
Standard Double Room
Stayed in Jul 2024
Other
5 review
4.7/5
Amazing
Posted on Aug 16, 2024
Except for the hygiene issue, which was a little dirty as shown in the picture, everything else was OK. Also, the sink cannot be opened too big, otherwise water will splash all over you. There was a lady at the front desk who was not very respectful.
Original TextTranslated by Google
Response from Property: Dear Anonymous, Thank you for taking the time to tell us about your experience at Hotel Indigo LIVERPOOL. I am delight to hear that most of your stay at the hotel was excellent. Thank you for your comments regarding the room cleanliness, I have passed over your comments and picture to our Housekeeping Manager to resolve. We use all feedback such as yours, to continuously make changes to our brand to improve the guest experience. I do hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Hotel Indigo
Guanhaizidejiachang
Standard Twin Room
Stayed in Jan 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Very satisfied and will book again
Original TextTranslated by Google
Response from Property: Dear Basidiguazhansuanjiang,Thank you for taking the time to tell us about your experience at Hotel Indigo LIVERPOOL.I am delight to hear that your stay was pleasant and your were satisfied with the hotel and the twin room you booked. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I do hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Hotel Indigo
Xiangyangershengdesiyecao🍀
Standard Double Room
Stayed in Apr 2024
Business travelers
28 review
4.0/5
Very Good
Posted on Jul 28, 2024
The hotel is clean
Original TextTranslated by Google
Response from Property: Dear Xiangyangershengdesiyecao,Thank you for taking the time to tell us about your experience at Hotel Indigo LIVERPOOL. We are happy to see your stay was 4* out of 5*. All feedback is extremely valuable to us and we use this feedback, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Hotel Indigo.
Guest User
Standard Room
Stayed in Sep 2022
Business travelers
2 review
4.7/5
Amazing
Posted on Oct 4, 2022
Great location! Go straight out of the hotel and go straight to the right to see the ancient church and the museum by the river. The key hotel room is the wooden floor, which is more friendly to people with nose allergies!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at Hotel Indigo LIVERPOOL. I am so happy to see your stay was a 4.7 out of 5. I am delight to see that your stay was pleasant and your were satisfied with the hotel and the double room you booked. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I do hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Hotel Indigo.
Guest User
Standard Double Room
Stayed in Mar 2023
Family
18 review
5.0/5
Outstanding
Posted on Jul 1, 2023
The environment is very good and comfortable
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at Hotel Indigo LIVERPOOL. I am so happy to see your stay was a 5 out of 5 delight to hear that your stay was pleasant and your were satisfied with the hotel and the double room you booked. Please know that your feedback is extremely valuable to us and I do hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Hotel Indigo
Guest User
Standard Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 12, 2025
최고의 날을 보냈습니다! 이 호텔에서 계속해서 지내고 싶었어요!!
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Response from Property: Good evening, I'm so glad you had such a wonderful time! We hope to welcome you back again soon. Warm Wishes, Eleanor