No.10 Guangchang Road, Liubei District, Liuzhou, Guangxi, ChinaView Hotel Details
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Yunding Hotel Guest Reviews
4.6/5
Very Good
2086 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(2086)
Positive reviews(1994)
Reviews with photos/video(696)
Loved the view(526)
Classy environment(130)
Friendly front desk staff(105)
Average sound insulation(65)
Convenient for shopping(58)
Located downtown(55)
Would stay again(52)
Tasty restaurant(22)
Negative reviews(92)
Guest User
Cloud Star River View Queen Room
Stayed in Mar 2024
Business travelers
1 review
4.2/5
Very Good
Posted on May 1, 2024
Great service and wonderful view.
Response from Property: Dear guests, hello! Thank you for taking the time out of your busy schedule to give us a review. Thank you very much for your support and understanding. A beautiful scenery will make people linger for years, and what Xiaoyun misses the most is every meeting with you. Wishing you a happy life and looking forward to your next visit~
Zhushishunliz
Cloud Star River View Queen Room
Stayed in Sep 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 31, 2023
服务:nice~
Response from Property: 感激涕零,尊敬的雲客。從您的字裡行間,小雲感受到了温馨和幸福,感謝您把這份美好傳遞給所有人。地王雲頂酒店位於柳州商業貿易中心區,毗鄰步步高商業廣場,步行五分鐘可以到達柳州市人民廣場及博物館,酒店客房可觀賞到整個城市的景色。您的肯定令我們欣慰且自豪,期望在不久的將來與您重逢!
Anonymous User
Cloud Star River View Queen Room
Stayed in Aug 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 9, 2023
aaaaa
Response from Property: 親!小雲看到您的5星好評,實在是太開心,太驚艷,超讚!期待您的下次光臨哦!
Guest User
Cloud Comfort River View King Room
Stayed in Oct 2024
Travel with friends
39 review
1.8/5
Posted on Nov 9, 2024
I fell in love with this hotel on the first day of my trip to Guangxi. There is so much that needs to be improved. Of course, this is purely a subjective feeling. I will focus on a few points. I hope the hotel can improve it as much as possible for your reference.
1. When I entered the lobby to register, I felt that the lobby was very old, which dampened my first impression. Of course, this is subjective and some people may not mind.
2. The room feels very small, less than 35 square meters. There is a very narrow passage for viewing the view, but it is too narrow and very depressing. I don’t think anyone would find it comfortable to sit there and view the view.
3. The faucet in the shower was very confusing. It took a long time to get the water out. That night, the amount of water was okay and it was hot enough. But the next morning, the water stopped. I called the front desk and asked about it. They were repairing it. Finally, It was fixed half an hour late, and I no longer wanted to try it again.
4. Breakfast time ends at 9:30 on time. Well, I basically can’t eat this breakfast because I’m on vacation.
5. The most unbearable thing is that the sound of closing tables in the restaurant around 9 o'clock can be clearly transmitted to the room. Have you ever heard the sound of tables being dragged on the hard floor? Or have you heard it? The sound of scraping a blackboard with a screwdriver is probably the same sound. Anyway, it is basically impossible to fall asleep when the restaurant is being cleaned up from 9 to 10:30 in the morning.
6. When I was leaving, I asked the front desk for two more bottles of water. After waiting for half an hour, they didn’t bring them to me. Well, I don’t want them either.
7. There is also the so-called river view, so don’t have high expectations, the glass windows will look like they are fogged. Just think about the LED lights hanging on the top of the window at night.
Original TextTranslated by Google
Response from Property: Hello! We are sorry that we could not bring you a wonderful stay experience. Our hotel started to receive guests in December 2019. There will be some losses during use, and we are also doing maintenance during this period. We are really sorry for the temporary water outage yesterday. We also received a short notice from the property management and carried out repairs as soon as possible. For the inconvenience caused to you, please let us express our apology to you again. After receiving your report that there was noise upstairs, we immediately went upstairs to remind and put a stop to it. As for the issue of water delivery that you raised, our leaders also attached great importance to it and learned about the situation in a timely manner. We will conduct further inspections on the employees on duty. Training improvement, thank you for your valuable opinions, I hope we will make improvements next time you stay!
Guest User
Cloud Comfort River View King Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 14, 2024
The front desk service and other staff services are very good, polite and thoughtful. The hotel is located on a high floor and can also see the river view. It is a must-see.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing Liuzhou Diwang Genting Hotel to stay. We received the deep love of a friend from your words, which is very warm. The hotel is committed to providing quality services to every guest. If there is anything that is not done well, please contact the front desk as soon as possible. We will definitely work harder to improve and sincerely look forward to your next visit!
Guest User
Cloud Star River View Queen Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 11, 2024
It was clean and tidy. The service of the front desk sister was super good. Knowing that we were here to see the panoramic view of Liuzhou, she helped us choose the room with the best view.
Original TextTranslated by Google
Response from Property: Dear guests, we are glad that you have chosen Genting Hotel and have been able to provide you with comfortable accommodation services. We are delighted that you have returned satisfied with our services. This is a recognition and help to our work. We sincerely hope that you will come again next time!
lxh0750
Cloud Star River View Queen Room
Stayed in Apr 2024
Couples
12 review
4.0/5
Very Good
Posted on May 7, 2024
It looks a bit old, which may be a problem with the building itself. You can hear low-frequency noise when you sleep at night, which should be a problem with high-rise buildings.
Service: The service is OK. Because the room was not cleaned after waiting for an hour, the waiter upgraded the room. More than 300 yuan during the May Day holiday is also very cost-effective.
Hygiene: Overall it is not bad, but the glass of the hotel for sightseeing is not clean enough and looks blurry.
The sound insulation is indeed a bit problematic
Original TextTranslated by Google
Response from Property: Dear guests, hello! Our hotel started to receive guests in December 2019. There will be some wear and tear during use. The hotel is a high-rise building. The steel frame structure is used in the design, so it cannot meet the thickness of the solid heavy wall. Although we added a lot of later sound insulation materials during the decoration process, it is still impossible to absolutely eliminate it. We are really sorry for the inconvenience. The sound insulation problem is also the most concerned issue of the hotel. We will report your opinion to the management. We are really sorry for not being able to bring you a comfortable and pleasant stay experience. We will definitely strengthen the adjustment of the problem you raised and hope to bring a pleasant night to every guest staying in the hotel!
Guest User
Cloud Comfort River View Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 6, 2024
The view from the room was great! The service staff was also very nice! The staff who came to help adjust the TV saw that we had children, and brought us water when they came up to change the remote control, saying that we would use more water with children. The cleaning staff brought a cute balloon for our child, and said that if we didn't mind, we could give it to the child to play with. It belonged to the child of another guest who checked out, and she couldn't bear to puncture it, so she asked my child if he wanted to play with it. Very humane! My mother commented on the people of Liuzhou: kind and hardworking. The taxi drivers were also very nice!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Liuzhou Genting Hotel. Your praise is like the first ray of sunshine in winter, warming our hearts. Thank you for your encouragement, we will definitely do better!
Anonymous User
Cloud Comfort River View Twin Room
Stayed in Mar 2024
Family
6 review
4.1/5
Very Good
Posted on Apr 28, 2024
The room is on the 69th floor, with a great view of the river. Because the hotel is under renovation on several floors below, I called in advance to let them know. It was actually OK to stay here, after all, I would not stay in the room all day. The bathroom has an electric towel rack, which is very good. What's strange is that there is no toilet on the first floor of the hotel. The front desk said to go to the mall next door. There is no public toilet in such a high building?
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your love for Liuzhou Genting Hotel and sharing your stay experience. We are sorry that our building is an office building and there are only toilets above the 8th floor. Therefore, we will find the nearest toilet for guests. The nearest toilet is on the 2nd floor of the shopping mall next door. Please understand the inconvenience caused to you. At the same time, we are very happy that you are impressed by our service and room. The expectations of every guest are the direction of Xiaoyun's heart!
Anonymous User
Cloud Star River View Twin Room
Stayed in Mar 2024
Couples
4 review
4.7/5
Amazing
Posted on Apr 28, 2024
When I was eating breakfast, I suddenly found a hair on my head. I couldn't eat it. How can I serve? Shouldn't I wear a hat when I'm working? How do we see it?
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are sorry that we did not do our best. Thank you for choosing Genting Hotel. We also thank you for your valuable suggestions for the hotel. Regarding the breakfast issue, the leaders attach great importance to your questions. We will work hard to improve and will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your next visit~
Guest User
Cloud Star River View Queen Room
Stayed in Mar 2024
Couples
2 review
4.7/5
Amazing
Posted on Apr 22, 2024
The room was clean and the bed was comfortable.
The view from the 70th floor was really beautiful.
But when I came back from going out, I saw a cockroach, which crawled behind the mural in the bathroom.
I still don't recommend going for breakfast.
Original TextTranslated by Google
Response from Property: Dear guest, hello, Xiaoyun expresses her deep apologies on behalf of the hotel for receiving your comments. It is our effort and direction to make every guest happy and satisfied. I am sorry that I failed to serve you well this time. After receiving your comments, the hotel management immediately held a meeting to rectify the room hygiene service. The hotel room cleaning process clearly requires the use of "five-color rags" to clean the rooms. At the meeting, the cleaning standards of the room staff were assessed one by one, and it was clear that the room manager and supervisor must meet the hygiene quality standards for the corresponding inspection. The hotel is very grateful for your comments, which also made us deeply see the shortcomings of our work and the inadequacy of management. No matter how much explanation, it is not as good as witnessing our changes with your own eyes. Xiaoyun also looks forward to you witnessing our changes with us.
Qiyue~xia
Cloud Comfort River View Twin Room
Stayed in Mar 2024
Solo travelers
4 review
3.3/5
Posted on Apr 19, 2024
The biggest highlight of this hotel is the night view. The facilities are average, the sound insulation is really bad (it is on the 68th floor, and you can clearly hear the sound of the troops training 121 in the evening and the morning exercises below), the hygiene is so-so, and there are melon seeds in a small corner (I can understand the auntie, it was blocked by the curtains).
Original TextTranslated by Google
Response from Property: Dear, I am sorry that I cannot bring you a satisfactory stay experience. The hotel is a high-rise building. It adopts a steel frame structure in design, so it cannot meet the thickness of the heavy solid wall. Although we have added a lot of later sound insulation materials during the decoration process, it is still impossible to completely eliminate it. Thank you for your valuable advice. I look forward to your next stay. I believe we will do better!
Guest User
Cloud Star River View Twin Room
Stayed in Mar 2024
Family
19 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Liuzhou Yunding Hotel is cost-effective and the front desk service is fast. This time I stayed in the viewing room on the 69th floor. The room was clean and tidy, the scenery was super beautiful, the night view was amazing, the breakfast was rich and delicious😋There is also local specialty oil tea😋My first choice hotel next time I come to Liuzhou🏨👍 👍 👍😘😘😘
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your recognition is the greatest support to us. Bringing you a wonderful experience is our greatest pursuit. Thank you for meeting us and thank you for your recognition! I wish you a happy life!
Guest User
Cloud Comfort River View Twin Room
Stayed in Mar 2024
Solo travelers
14 review
4.7/5
Amazing
Posted on Apr 4, 2024
The room is on the 69th floor, with a very good view. The breakfast environment on the 73rd floor feels very good. If the breakfast is richer, it will be 5 stars.
The only drawback is that the house is not soundproof. At 2 am in the middle of the night, there are noises, women's voices, and indescribable sounds that affect sleep and experience!
Original TextTranslated by Google
Response from Property: Dear, I am sorry that I cannot bring you a satisfactory stay experience. The hotel is a high-rise building. It adopts a steel frame structure in design, so it cannot meet the thickness of the heavy solid wall. Although we have added a lot of later sound insulation materials during the decoration process, it is still impossible to completely eliminate it. Thank you for your valuable advice. I look forward to your next stay. I believe we will do better!
Guest User
Cloud Elegance River View King Room
Stayed in Mar 2024
Couples
30 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Genting Hotel is located in a prosperous area of Liuzhou City, a landmark building. Although the facilities have shown signs of age over the past few years, they are being renovated. The front desk service is polite and friendly, and the breakfast is rich. I will come again next time, it is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Thank you very much for your praise. I will pass your praise to every friend in the hotel and let them feel this happiness. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!