numa Properties in Lisbon

A very stylish hotel, everything is super clean and comfortable. Contactless check-in, great location with a really nice grocery store and good cafes nearby. The room itself isn't very big, but it fit a small kitchen with a microwave, a mini-fridge, a full set of dishes, a kettle, and a coffee machine. I liked the bathroom and the toiletries – they were high quality and smelled great! There are lockers for luggage storage. The iron is only in the laundry room, not in the guest rooms. Entry everywhere is by code, which the hotel sends you. It's a bit inconvenient to enter it every time, especially in the elevator! Overall, everything was good, I'd stay here again!

The apartment was new, clean and spacious. But we had a very bad experience here. Firstly, the “sofa bed” was not really a “sofa bed” it was just a regular sofa. We had to ask extra sheets to make it “sleepable”. Secondly, even though the location is very centric, bear in mind that it located on a party street. We couldn’t sleep 2/3 of the nights because of the loud noises outside and the complete lack of Soundproofing. We spent the entire stay, unable to sleep, listening to drunks shouting. They offered us absolutely no solutions or alternatives. If you stay here, bring earplugs!

I enjoyed staying there. It feels good being in that space. Very clean and efficient. In genera, my room was quiet, only in the coriander some times you can hear other gustes speaking. Since is close to the airport, you hear the airplanes too. Still I recommend this place.

Great location. Subway is just downstairs. Have kitchen and appliances. Close to Lots of Hypermarkets like Continent and Lidl. Everything went smooth, they also provide cleaning services every day. I just had a small issue but I think it was only in my room cuz it was on the edge, I couldn’t really get the WiFi in the living room. But I went to the bathroom , it was ok. I guess the bathroom and other rooms closer to the elevator had better connections

Room size and amenities are excellent. There is some drainage smell in the bathroom during my stay but the water pressure and temperature offset that part. It's important to have a nice shower and hair wash in Lisbon summer after going out everyday. The little kitchen and dining table is absolutely value-added. Location is fair though you could still walk to the city centre in 25 mins if you don't want to pay for transport Lots of breakfast options in the surrounding. During my 4-night stay, we came across with fire alarm in the midnight at 3am ish. Everybody went down stairs to find out what happened. As everything is digitalised, no guest is able to speak to a real person staff to find out what happened as the fire alarm keeps ringing for over 20 mins. The emergency sign along the stairs is not clear enough. We didn't know we by-passed ground floor already so we kept going down until we reached the car park which is 2 floors down the ground floor, ie. Basement. We had to go up again inside the car park and found the exit to the ground floor. Imagine if a fire takes place and it gets lots of smoke around, it's could be life threatening in such a situation. Some of the residents retrieved the booking confirmation email and found the emergency contact which led us to contact the property via WhatsApp and saying someone will be on site to find out what happened and whether it's safe to re-enter the building again. We got automated email asking us not to enter the building until it's clear what happened In about 30 mins, a guy from the fire alarm company arrived and turned the alarm off. He explained one of the rooms triggered that alarm. But the guest staying in the room was with the main group on scene and said she was sleeping when the alarm rang! No cooking or smoking inside the room at all. That guy re-assured it's safe to re-enter the building so it was about 4am when we back to our room. We couldn't sleep again given adter running up and down. So this is how it goes. The hardware of the room is perfect but if you want real person support at the time when tou needed it most, I'm not sure if that's your choice.

The hotel is very easy to find, and it's located in an old building with European characteristics. The room even has a washing machine and dryer, which is very convenient and you can easily buy some groceries at the supermarket and cook them yourself. It's very enjoyable, and the surrounding area is full of beautiful scenery!

The facility itself is good. Housekeeping is done every day. However, there is a serious problem in this apartment. From September 2024, the municipality set tourist tax 4 euro/day, This is exclusively expensive. In addition to that, the management company charged me three times of the amount as tips, it means 72.euro total not 24 euro, as I stayed for 6 nights alone. Nobody can deny this, as it is a machine process and you can't get the room key number without the payment. I could get the pdf receipt after check out asking sometimes. Although I protested this payment after the check out many times, but the company has never tried to correspondent with me and of course no cash back from the apartment. It is almost criminal!

I won’t recommend this apartment though it is only less than 10 mins walk from the Martim Moniz metro station and the city centre. The apartment is located at the back alley of some old buildings. There were a lot of homeless people and wanderers at both ends of the alleys. The most unacceptable thing was that the alley was stinky with the very bad smell of urine and garbage. Since the apartment is inside the alley that car cannot go inside, even we took Uber, we still need to walk 2-min from either end of the alley to the apartment. Unfortunately we were assigned with a room on the ground level of the 4-storey apartment. To be exact, the room was slightly below ground level, meaning that we could see the feet of the people walking on the street through the 2 windows of our room. It was also a bit noisy when people talked on the street, parked their bicycle right at the windows of our room. Obviously we couldn’t open our windows or curtains, meaning that it was like staying in a room without windows. We have asked for a change of room. Since we were staying there for 7 nights, we also didn’t mind to change for only a few nights in the middle of the stay, however we were not provided with any option to change our room even though we booked this apartment 4 MONTHS ago (not the last minute customers). Besides, the sound proofing of the apartment was bad. We could hear everyone talking outside. Since it’s the ground floor unit, there were more people passing by and going up to different floors and in and out the building, all sounds were quite annoying especially during the late night. Among the 7 nights, there were also 2 nights having some sorts of alarm in the mid nights for over 30 minutes. All these issues were very disturbing too. Adding to it, the bed and pillows of the apartment were too hard and not comfortable to us. We didn’t have any good sleep unfortunately. Nevertheless the interior of the apartment was fine, spacious and clean. Decoration was modern, daily house-keeping was also fine. There were aircon, washer and dryer, a basic coffee filter machines but not Nespresso coffee machine.

The location of the hotel is excellent, very convenient for visiting nearby popular attractions. However, the self check-in process is quite complicated, and the apartment door lock requires frequent calls to the front desk. The intercom volume is very low, which makes it difficult to communicate, especially at night. Additionally, the neighborhood is very lively and noisy until late, which can disturb sleep. Regarding luggage storage, it costs £2 per use. We tried twice and ended up paying an extra €2. After inserting the first coin, we had to call the front desk for assistance. The staff’s attitude was poor, saying “I don’t know what to do, and I’m not here,” so we had to pay an additional €2 to store our luggage. We hope the hotel can refund the extra €2 we were charged for luggage storage.

They made up the room daily and provided fresh towels. It's in a safe area, close to a bus stop, and tram 28 is within walking distance. I stayed at number 63; it was uphill but manageable on foot, and the elevator worked well. There aren't many condiments beyond salt and sugar, but it's equipped with a microwave, dishwasher, oven, refrigerator, and a washer-dryer combo. The heating worked great, and the bathroom was spacious and nice. It was also quiet as it overlooked an inner courtyard. Check-in was easy, though early check-in didn't seem to be an option.