Lisbon Serviced Apartments - Parque Reviews

This property is well located (near El Cortes Ingles) and well connected to the metro (Sao Sebastiao station). The property is clean (and cleaned daily), spacious and well-equipped (full size refrigerator, washer/dryer, microwave, oven, dishwasher). There is a 24 hour virtual reception (which had some problems for a few hours). Only issue we faced was that their wifi does not work.

Very good accommodation. Apartments are clear and really cosy, a lot of space. Location is also very convenient - close to metro station and supermarket and still quiet. The only thing - for check-in you have to use terminal on 0 floor and pay tourist tax only by card - that was a bad suprise for me.

Self check in, no receptionist. Difficult to contact hotel. No lockers available so I can't even leave luggage there

They knew I was coming alone, even though they asked me several times, and they still charged me the city tax for four people! When I complained, I was practically ignored. The staff was rude and not trying to help at all. I got late to a business dinner because I haven’t received any email about the password to access my room. In sum: a disaster. They shouldn’t be allowed to operate in this business if they think it’s all about setting high tech dorms.

Low-standard apartment with heavily used interior elements. Renewal required.

Exceptional! Location, cleanliness, kitchen equipment, convenience of access with self check-in Really TOP!

This was my first time staying at an apartment-style hotel. The room was very clean and nice. It was close to the station and there were supermarkets nearby, so I had a comfortable stay. However, it was an automatic check-in, so I struggled a bit as I don't speak English. A guest was also having trouble checking in, so I called the front desk and they helped me out, but I was able to check in safely. The front desk staff were kind and polite, and they explained things slowly and in easy-to-understand English.

The room is nice, with a large floor-to-ceiling window. I like it. I will choose this place again next time.

I would prefer to have more personal and less automated contact. I liked the quality/price ratio and the location that corresponded to what was indicated.

Despite being a modern, comfortable, organized and well-equipped building, cleaning is poor because the apartments show a lot of wear and tear. Lack of privacy for tomorrow because cleaning staff enter the apartments long before check-out time without checking first. Late check out is not allowed. There is no luggage safe.

The apartment is nice. The only downside was that the cleaning lady entered the apartment at 10 am without ringing the bell, even though check-out was only at 12 pm.

I liked everything. I will gladly stay again.

The hotel's own facilities are very shabby, the rooms are very dirty, and the location is inconvenient. It's only a fifteen-minute walk (and uphill) from the nearest subway station. Ctrip's current overseas coordination and communication skills have seriously deteriorated. The staff's language and expression skills are limited, and many mistakes have been made. The final result is that I dragged my suitcase with nowhere to put it and waited for four days in the cold wind. Hour! Special reminder to everyone: 1. There is no luggage storage service in this apartment hotel. 2. Not every room has a washing machine. Please note in advance if necessary. 3. The photos on Ctrip’s official website have not been verified and updated for a long time. The actual gap is large, and the facilities and equipment The remarks are also very inaccurate. 4. The city tax is originally paid based on the actual number of guests, but in order to save trouble, Ctrip charges each order based on the maximum number of guests. In the end, you still have to communicate with the hotel to adjust it. 5. Conversation with Ctrip customer service Take a screenshot and save it, so you can have evidence if you don't admit it.

The apartment was new and very clean, with all the comforts to spend a few days in Lisbon. It is very close to the subway. WiFi worked very well, TV with many channels, iron, etc. Our stay there was very pleasant.