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Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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Guest User
1 King Bed Standard
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Great hotel, specially for the excellent service from Lydia and Wayne that have exceeded our expectations!
Response from Property: 尊敬的賓客,感謝您選擇下榻入住麗江古城英迪格酒店,並分享了您滿意的入住體驗。從您的分享好評中得知,您在此獲享了一段舒適愉悦的度假時光。正如您感受到的,酒店以茶馬古道文化為主題的特色設計與藝術氛圍,將滇西民族歷史文化元素巧妙融入到酒店設計及裝飾中,不論是大堂,餐廳,私享空間還是客房,都能感受到茶馬古道生動的歷史畫卷。酒店深藏於麗江大研古城南端,自然園景鬧中取靜,賓客置身於古樸的庭院感知茶馬古道歷史的足跡,在靜謐的院中休憩品茶,享受温柔時光。在服務上,秉承洲際酒店集團真正的待客之道,從每一細節開始,都為賓客打造引人入勝的難忘體驗,很高興看到您在入住期間感受到酒店員工無微不至的悉心關懷,您對相關員工及其服務的點名稱讚,我們感到非常榮幸。誠摯地期待在不久的將來能夠再次接待您的入住,獲享入住即享旅拍禮遇,祝您生活愉快。總經理 陳鵬
Anonymous User
1 King Bed Standard
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 6, 2025
We really have a good time staying at Indigo Hotel. The location is excellent. It is in the Lijiang old town. Very easy to go anywhere and the room size is big and spacious and the design truly represent the culture of the city.
All the staffs are very friendly and helpful especially Lydia. She is very helpful and help us to book tickets to Yulong mountain. We really recommend people to stay here if they visit Lijiang.
Response from Property: Dear guests, thank you for choosing Hotel Indigo Lijiang Ancient Town as your stay in Lijiang and sharing your experience. We're glad you had a good time here. The hotel is also fully integrated into the surrounding environment of the ancient city, cleverly integrating the distinctive culture of Yunnan Tea Horse Road into the design, creating a friendly and easygoing, full of personality, while overflowing with local culture of the boutique hotel. The hotel not only creates a quiet and natural atmosphere for guests from the aspects of environmental design, but also adheres to the true hospitality of intercontinental Hotels Group in terms of service, upgrading an ordinary stay to an unforgettable surprise experience for every guest. We are honored to receive your recognition for all aspects of the hotel's services. In the leisurely afternoon, you can also go to the lobby time bar of Intercontinental Lijiang Ancient Town Resort one lane away from the hotel, sit for a while, enjoy the exquisite theme afternoon tea, sit and view the Jade Dragon Snow Mountain, and spend the slow time in Lijiang. Thank you again for your praise and recognition, we look forward to meeting you again! Mr. Jason Chen, General manager
Sunshine86
1 King Bed Premium
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 31, 2024
We had a lovely stay, location is perfect. Family with old and young, everyone had a great time during our 3 nights stay. Hotel rooms are spacious, clean and very cozy. Great service, felt welcoming from day 1. Special mention and thank to Lydia wang, who assisted us on multiple occasions!
Response from Property: Dear guests, thank you for choosing Hotel Indigo Lijiang Ancient Town as your stay in Lijiang and sharing your experience. We're glad you had a good time here. The hotel is also fully integrated into the surrounding environment of the ancient city, cleverly integrating the distinctive culture of Yunnan Tea Horse Road into the design, creating a friendly and easygoing, full of personality, while overflowing with local culture of the boutique hotel. The hotel not only creates a quiet and natural atmosphere for guests from the aspects of environmental design, but also adheres to the true hospitality of intercontinental Hotels Group in terms of service, upgrading an ordinary stay to an unforgettable surprise experience for every guest. We are honored to receive your recognition for all aspects of the hotel's services. In the leisurely afternoon, you can also go to the lobby time bar of Intercontinental Lijiang Ancient Town Resort one lane away from the hotel, sit for a while, enjoy the exquisite theme afternoon tea, sit and view the Jade Dragon Snow Mountain, and spend the slow time in Lijiang. Thank you again for your praise and recognition, we look forward to meeting you again! Mr. Jason Chen, General manager
TedL
1 King Bed Premium
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Very convenient location and closed to the town
Response from Property: Dear guests, thank you for choosing to stay at Hotel Indigo Lijiang Ancient Town and sharing your satisfactory stay experience. I know from your comments that you have enjoyed a comfortable and pleasant holiday here. As you can feel, the characteristic design and artistic atmosphere of the hotel with the Tea Horse Road culture as the theme has cleverly integrated the historical and cultural elements of western Yunnan into the hotel design and decoration. Whether it is the lobby, restaurant, private space or guest room, you can feel the vivid historical picture of the Tea Horse Road. The hotel is located deep in the southern end of Lijiang Dayan Ancient City, and the natural garden scenery is quiet. Guests can feel the historical footprints of the ancient tea horse road in the simple courtyard, and enjoy the gentle time in the quiet courtyard. In terms of service, IHG is true to hospitality, from every detail, to create an engaging and memorable experience for guests. We are delighted to see the meticulous care of the hotel staff during your stay, and we are honored that you have named and praised the staff and their service. We sincerely look forward to receiving you again in the near future, and enjoy the trip. Sincerely wishing you a happy life. General manager Jason Chen
Guest User
1 King Bed Premium
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Excellent experience, well served
Response from Property: Dear guests, thank you for choosing to stay at Hotel Indigo Lijiang Ancient Town and sharing your satisfactory stay experience. I know from your comments that you have enjoyed a comfortable and pleasant holiday here. As you can feel, the characteristic design and artistic atmosphere of the hotel with the Tea Horse Road culture as the theme has cleverly integrated the historical and cultural elements of western Yunnan into the hotel design and decoration. Whether it is the lobby, restaurant, private space or guest room, you can feel the vivid historical picture of the Tea Horse Road. The hotel is located deep in the southern end of Lijiang Dayan Ancient City, and the natural garden scenery is quiet. Guests can feel the historical footprints of the ancient tea horse road in the simple courtyard, and enjoy the gentle time in the quiet courtyard. In terms of service, IHG is true to hospitality, from every detail, to create an engaging and memorable experience for guests. We are delighted to see the meticulous care of the hotel staff during your stay, and we are honored that you have named and praised the staff and their service. We sincerely look forward to receiving you again in the near future, and enjoy the trip. Sincerely wishing you a happy life. General manager Jason Chen
Guest User
2 Twin Beds Standard
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Excellent place! We enjoyed our 3 nights stay at Hotel Indigo during our holiday. Our rooms were tastefully designed with impecable landscaping within the compound. It's quiet within the hotel, and yet has the convenient access to plenty of food and shopping options a few steps away.
Staff were most helpful. I would like to commend staff 王伟。Due to some mistake by booking agent, hotel had only one 2-bed rooms whilst we have confirmed booking for 2 such rooms. 王伟promptly upgraded us to a King bed suite with added bed. He also promptly helped us to book tickets to Jade Dragon Snow Mountain ropewalk tickets, etc, communicating via WeChat.
We definitely recommend this hotel.
Response from Property: Dear guests, thank you for choosing Hotel Indigo Lijiang Ancient Town during your trip to Lijiang, and give the hotel a good review. The hotel is located in the south gate of the old town of Dayan, Lijiang, with an excellent geographical location. Various creative designs in the hotel are inspired by the stories of the horse gang and the magnificent snow mountains behind them. The overall architectural design of the hotel fully integrates the surrounding environment of the ancient city, cleverly integrates the cultural elements of the Naxi nationality and the ancient Tea Horse Road, and creates an inspiring and contemporary design. The hotel has 68 themed rooms and luxury suites reflecting the life of the caravan, antique courtyard pavilions, full of national culture and passion design, let you feel the wonderful feeling of the Caravan station on the ancient Tea Horse Road. The room is equipped with Dyson hair dryer, AMIRO makeup mirror, Marshall speaker, wireless charger, intelligent voice heating humidifier and capsule coffee machine and other complete facilities, while providing skin care masks and makeup remover wipes, guests can enjoy a free minibar, we are committed to creating a comfortable and comfortable stay experience for every guest. We look forward to continue to provide you with inspirational service experience in the near future, I wish you a happy life! Mr. Jason Chen General manager
Guest User
1 King Bed Standard
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Indigo Lijiang Hotel is located just outside the ancient city, offering both convenience and safety for exploring the area. The rooms are impeccably clean and functional, and the gardens, with their meticulously groomed trees, shrubs, and flowers, are a testament to the housekeeping team and the gardeners’ dedication.
We were warmly welcomed by the friendly restaurant staff, notably Mike, whose constant smile, helpfulness, and politeness stood out.
Special thanks to Cindy, who truly enhanced our stay. She attended to us at check-in and she helped to arrange tickets to the snow mountain and assisted with restaurant reservations. We accidentally left something in our room, Cindy promptly informed us and arranged to send the item to our next hotel. We truly appreciate your kindness, sincerity and warmth, Cindy!
We also want to thank Morna who ensured a fast and smooth checkout.
Indigo is not just a lovely place to stay; the dedicated team makes it an exceptional experience. We would gladly return!
6/8
Response from Property: Dear guests, thank you for choosing to stay at Hotel Indigo Lijiang Ancient Town and sharing your satisfactory stay experience. I know from your comments that you have enjoyed a comfortable and pleasant holiday here. As you can feel, the characteristic design and artistic atmosphere of the hotel with the Tea Horse Road culture as the theme has cleverly integrated the historical and cultural elements of western Yunnan into the hotel design and decoration. Whether it is the lobby, restaurant, private space or guest room, you can feel the vivid historical picture of the Tea Horse Road. The hotel is located deep in the southern end of Lijiang Dayan Ancient City, and the natural garden scenery is quiet. Guests can feel the historical footprints of the ancient tea horse road in the simple courtyard, and enjoy the gentle time in the quiet courtyard. In terms of service, IHG is true to hospitality, from every detail, to create an engaging and memorable experience for guests. We are delighted to see the meticulous care of the hotel staff during your stay, and we are honored that you have named and praised the staff and their service. We sincerely look forward to receiving you again in the near future, and enjoy the trip. Sincerely wishing you a happy life. General manager Jason Chen
avidtavellerhkmy
1 King Bed Standard
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 15, 2024
We stayed twice in Indigo Lijiang and both trips exceeded our expectations. Five star hotels in china typically have great hardware- great bed, spacious room, typical of design orientated Indigo brand. And as a bonus, our room actually have a view the Jade Dragon Snow Mountain. But what set this Indigo apart is the people- the excellent service quality and the warmth and friendliness of the staff. Morna, Byron, Joey, Jason and especially the service manager Lydia and Carmen just went beyond their duty to make our stay comfortable. I already missed this 🏡 away from home..
这一次住在英迪格酒店,让我永远都会是这品牌的粉丝了。morna, Joey, Byron, Jason, Carmen 和Lydia的服务都很体贴和温馨。
Response from Property: Dear Guest, Thank you for staying at Hotel Indigo Lijiang Ancient Town and for sharing your satisfactory stay. In our service, we are committed to providing a passionate service experience to each and every one of our guests by adhering to our brand proposition of "Explore new stories with inspiration". Your praise is also our motivation to keep moving forward, and we will continue to maintain and improve to provide high quality all-round services to every guest who comes from afar. Thank you again for your kind words and we look forward to welcoming you in the near future! Sincerely,General Manager, Jason Chen
Ele Ng
2 Twin Beds Standard
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Writing to thank the fabulous team in Hotel Indigo for taking such good care of us during our two day stay. Service attitude, service mentality, the delivery was all on point. Special thanks to Mr Wayne Wang for going to extra mile with service recovery when I was unable to secure a spa slot and had to forgo the session. He delivered fruits and gifts to my room and made sure I had a wonderful time at dinner. When I checked out the next day, the front desk from another shift was aware of what happened the previous night and took special care to check in with me and apologise. Also, intercontinental which was connected to the hotel had the best Chinese restaurant in Yunnan so far. 398Yuan for a 8 course and michelin star standard meal. We are very impressed. Will recommend others and also come back to stay again.
Response from Property: Dear guests, thank you for choosing Hotel Indigo Lijiang Ancient Town as your stay in Lijiang and sharing your experience. We're glad you had a good time here. The hotel is also fully integrated into the surrounding environment of the ancient city, cleverly integrating the distinctive culture of Yunnan Tea Horse Road into the design, creating a friendly and easygoing, full of personality, while overflowing with local culture of the boutique hotel. The hotel not only creates a quiet and natural atmosphere for guests from the aspects of environmental design, but also adheres to the true hospitality of intercontinental Hotels Group in terms of service, upgrading an ordinary stay to an unforgettable surprise experience for every guest. We are honored to receive your recognition for all aspects of the hotel's services. In the leisurely afternoon, you can also go to the lobby time bar of Intercontinental Lijiang Ancient Town Resort one lane away from the hotel, sit for a while, enjoy the exquisite theme afternoon tea, sit and view the Jade Dragon Snow Mountain, and spend the slow time in Lijiang. Thank you again for your praise and recognition, we look forward to meeting you again! Mr. Jason Chen, General manager
WuDaniel
1 King Bed Standard
Stayed in Sep 2024
Family
2 review
4.0/5
Very Good
Posted on Oct 25, 2024
Nice and helpful staff especially Lydia, Wayne and Jackson.
Quiet, stylish and clean hotel. Just the location is at the edge of the old town which is 20mins walk away from the busy zone.
Response from Property: Dear guests, thank you for choosing to stay at Hotel Indigo Lijiang Ancient Town and sharing your satisfactory stay experience. I know from your comments that you have enjoyed a comfortable and pleasant holiday here. As you can feel, the characteristic design and artistic atmosphere of the hotel with the Tea Horse Road culture as the theme has cleverly integrated the historical and cultural elements of western Yunnan into the hotel design and decoration. Whether it is the lobby, restaurant, private space or guest room, you can feel the vivid historical picture of the Tea Horse Road. The hotel is located deep in the southern end of Lijiang Dayan Ancient City, and the natural garden scenery is quiet. Guests can feel the historical footprints of the ancient tea horse road in the simple courtyard, and enjoy the gentle time in the quiet courtyard. In terms of service, IHG is true to hospitality, from every detail, to create an engaging and memorable experience for guests. We are delighted to see the meticulous care of the hotel staff during your stay, and we are honored that you have named and praised the staff and their service. We sincerely look forward to receiving you again in the near future, and enjoy the trip. Sincerely wishing you a happy life. General manager Jason Chen
Piyatida
1 King Bed Standard
Stayed in Mar 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 21, 2024
I came to Lijiang with my family this time and fortunately chose this hotel From the moment I entered, the design was full of a sense of relaxation, and I sleep comfortably. Moreover, I wake up refreshed. The breakfast at intercontinental is very rich.
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel unique design and guest room made your stay experience more memorable. At Hotel Indigo, we look forward to bringing guests from far and wide an inspiring travel experience with refreshing neighborhood culture and innovative and unique artistic design. The brand culture of our hotel and the legendary ancient tea and horse road culture blend and reflect each other in the highland Gusu Lijiang. We are glad that you had a comfortable stay here, and we will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us andcontinuous support in the near future. Thank you!Sincerely,General Manager, Mr. Jason Chen
Rita Kova
1 King Bed Standard
Stayed in Feb 2024
Couples
7 review
5.0/5
Outstanding
Posted on Apr 5, 2024
That was a great experience. It was hard to choose between Intercontinental and Indigo. I personally prefer Indigo because of our experience in Japan and of the attention to detail. The prices were the same at both hotels and you can use the amenities of both, which is great. The breakfast at Intercontinental is better, the bacon in Indigo is Chinese style and it’s not a buffet breakfast. Need to order from the menu. I liked the unique story of Indigo about the Tea horse road. Intercontinental has a larger area, but both hotels are beautiful. The staff at Intercontinental speaks better English. The staff at both hotels were helpful and attentive. We got an upgrade in Indigo to a Mountain View room but only because first we got a wall view and I asked for an upgrade. Indigo is quiet and peaceful, but very close to Intercontinental. The rooms are huge and amazing. In the end, choose the hotel based on the room style you prefer. All the other stuff can be shared. Thank you for a nice stay in Lijiang. The location is convenient and quiet. We went to Hyatt and Pullman for dinner, but they were far from the Lijiang old town and it was difficult to find transportation, it took us 50 minutes to get didi, the hotels are just okay compare to Intercontinental and Indigo. I recommend staying at Intercontinental or Indigo for a satisfying experience. 👍
6/9
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel unique design and guest room made your stay experience more memorable. At Hotel Indigo, we look forward to bringing guests from far and wide an inspiring travel experience with refreshing neighborhood culture and innovative and unique artistic design. The brand culture of our hotel and the legendary ancient tea and horse road culture blend and reflect each other in the highland Gusu Lijiang. We are glad that you had a comfortable stay here, and we will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,General Manager, Mr. Jason Chen
Guest User
1 King Bed Premium
Stayed in Feb 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Apr 5, 2024
Setting of the hotel was really beautiful. Staff were friendly and helpful. Rooms were spacious and comfortable. Breakfast options were fantastic. Located on the quieter side of the ancient town which suited my needs. Would stay here if I visited Lijiang again.
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel unique design and guest room made your stay experience more memorable. At Hotel Indigo, we look forward to bringing guests from far and wide an inspiring travel experience with refreshing neighborhood culture and innovative and unique artistic design. The brand culture of our hotel and the legendary ancient tea and horse road culture blend and reflect each other in the highland Gusu Lijiang. We are glad that you had a comfortable stay here, and we will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,General Manager, Mr. Jason Chen
Guest User
1 King Bed Standard
Stayed in Dec 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 10, 2025
Very nice atmosphere also got to use the intercontinental amenities
Response from Property: Dear guests, thank you for choosing Hotel Indigo Lijiang Ancient Town as your stay in Lijiang and sharing your experience. We're glad you had a good time here. The hotel is also fully integrated into the surrounding environment of the ancient city, cleverly integrating the distinctive culture of Yunnan Tea Horse Road into the design, creating a friendly and easygoing, full of personality, while overflowing with local culture of the boutique hotel. The hotel not only creates a quiet and natural atmosphere for guests from the aspects of environmental design, but also adheres to the true hospitality of intercontinental Hotels Group in terms of service, upgrading an ordinary stay to an unforgettable surprise experience for every guest. We are honored to receive your recognition for all aspects of the hotel's services. In the leisurely afternoon, you can also go to the lobby time bar of Intercontinental Lijiang Ancient Town Resort one lane away from the hotel, sit for a while, enjoy the exquisite theme afternoon tea, sit and view the Jade Dragon Snow Mountain, and spend the slow time in Lijiang. Thank you again for your praise and recognition, we look forward to meeting you again! Mr. Jason Chen, General manager
Guest User
2 Twin Beds Standard
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Very cozy and sleep friendly. Best night i have in Lijiang.
Response from Property: Dear guests, thank you for choosing Hotel Indigo Lijiang Ancient Town as your stay in Lijiang and sharing your experience. We're glad you had a good time here. The hotel is also fully integrated into the surrounding environment of the ancient city, cleverly integrating the distinctive culture of Yunnan Tea Horse Road into the design, creating a friendly and easygoing, full of personality, while overflowing with local culture of the boutique hotel. The hotel not only creates a quiet and natural atmosphere for guests from the aspects of environmental design, but also adheres to the true hospitality of intercontinental Hotels Group in terms of service, upgrading an ordinary stay to an unforgettable surprise experience for every guest. We are honored to receive your recognition for all aspects of the hotel's services. In the leisurely afternoon, you can also go to the lobby time bar of Intercontinental Lijiang Ancient Town Resort one lane away from the hotel, sit for a while, enjoy the exquisite theme afternoon tea, sit and view the Jade Dragon Snow Mountain, and spend the slow time in Lijiang. Thank you again for your praise and recognition, we look forward to meeting you again! Mr. Jason Chen, General manager