Yue Leshan River View Hotel(Shangzhongshun commercial street branch) Reviews

Response from Property: 尊敬的賓客：很高興您在酒店和您的朋友們度過了一個美好的假期，您的點評是對我們服務最佳的肯定與鼓舞。我們還有很多優惠活動，請您繼續關注我們，歡迎您再次光臨！

Response from Property: Hello, first of all, to answer your question, the afternoon tea provided by this hotel is one of four choices, which contains wine, tea, ice cream and barbecue. You chose ice cream when giving you the exchange voucher. I'm really sorry about the problems in your comments. We will strengthen the training of service personnel. As for the employees who spit as you described, I can assure you that they are definitely not hotel cleaners. The tea area on the third floor you described is not the area of our hotel, but an independent tea area. It only sells covered tea, but there is no coffee. We apol

Response from Property: Dear guests: How do you do! Thank you very much for your stay and appreciation! It's a pleasure to bring a good time to your outing. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We are looking forward to your next visit! Welcome back to experience, I wish you a happy life!

Response from Property: 尊敬的賓客: 您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力時刻準備着您隨時回來。

Response from Property: Dear guest: Thank you for choosing our hotel. The hotel takes your questions very seriously. I’ll give you the following reply. 1. Your photo shows the position of the bed. There is also a bathroom inside. Including the bathroom, this apartment has a total area of ​​18.6 square meters. 2. We use broken bridge aluminum windows for all the room windows. You probably heard the noise because you didn't close the windows. 3. The area next to the lobby on the first floor is white tea night wine, which is also a supporting facility of our hotel. Guests of all hotels can play there for free and receive tea or wine. The room you are staying in is on the 4th floor. We have inspected the room on the spot. As long as the windows are closed, you can hardly hear any sound. Otherwise, the room on the 2nd and 3rd floors The guests have already expressed their opinions. 4. Our building is an ancient building. It was built in the Ming Dynasty and was once called Dingbo Tower. During the Republic of China, it was called Dragon Boat Tower. In modern times, it was renamed Fuquan Gate and it is a historical building. We are actively coordinating with relevant departments regarding elevators. Now under review. Although there is no elevator now, we have staff to assist guests to get their luggage up and downstairs. We just want to provide you with the best service and make you feel at home. Thank you again for your feedback, we will continue to improve ourselves. I wish you a happy journey and happiness every day.

Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!

Response from Property: Dear guests: Hello! Thanks for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. The vicissitudes of life have changed, but the warmth in memory remains unchanged. I hope that Yueleshan Riverview Hotel will be warm in your memory forever! Welcome back often! Wish you: be well!

Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!

Response from Property: Dear guest, thank you for your choice to stay and your feedback. We are very sorry that this stay did not meet your expectations. You mentioned the problem of no elevator. As a hotel, we are really aggrieved. Since the hotel is an ancient building, it is not allowed to install an elevator at present. We are also actively communicating to solve this problem. At the same time, we are also in the facilities and services on the Ctrip hotel page. There is a clear sign that there is no elevator in the public area. In order to give customers a better check-in experience, our staff will help guests move their luggage to the room. Regarding the stairs you mentioned, you are referring to our fire stairs. We have normal stairs. I believe you are also taking normal stairs. Regarding the parking problem you mentioned, the traffic was quite heavy when you arrived at the hotel. We informed you of the location where your car should be parked first, and then we helped you move your car to the parking lot. The parking lot is 50 meters away from the hotel in a straight line. You need to use a car. You can also tell us in advance that we will drive the car to the hotel entrance for you. When you check in, we will ask you to add the housekeeper on WeChat. If you have any questions, you can contact the housekeeper on WeChat at any time. We will serve you 24 hours a day. It was really difficult for you to ask for free upgrade of all 4 rooms to River View Parent-child Room when you checked in. Considering that you are an elderly person, the front desk on duty applied to the store manager and upgraded you to a River View Parent-child Room for free. Unfortunately, we still cannot give you a perfect check-in experience. Once again, we deeply apologize for your dissatisfaction. We will strengthen the training of our staff and constantly ask ourselves to do better and better. Please believe that we are willing to use our warmest and most professional service. The meticulous and warmest service will create the most comfortable residence for you during your journey. We also look forward to your next visit to witness the growth of our hotel. Finally, I wish you a happy life and happiness every day! ! !

Response from Property: 尊敬 的 賓 客 ：您 好 ！感 謝 您 對 悦樂山江景酒店各方 麪 的 認 可 ！但 是 我 們 知 道 距 離 您 心 目 中 的 全 五 分 標 準還 有 一 定 的 差 距 ， 我 們 會 繼 續 努 力 的 ！ 祝 ： 開 心 每 一 天 ！

Response from Property: 尊敬的賓客：您好！感謝您 5 分的點評哦！每個城市總會有讓人惦念的理由，每個季節 都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望 悦樂山江景酒店會是您回憶裏最 温馨最獨特的那個！常回悦樂山江景酒店 看看哦，祝：安好！

Response from Property: 尊敬 的 賓 客 ：您 好 ！感 謝 您 對 悦樂山江景酒店各方 麪 的 認 可 ！但 是 我 們 知 道 距 離 您 心 目 中 的 全 五 分 標 準還 有 一 定 的 差 距 ， 我 們 會 繼 續 努 力 的 ！ 祝 ： 開 心 每 一 天

Response from Property: 尊敬的賓客：您好！一次偶然的機會，我們遇見了您，一次偶然的機會，您選擇了我們， 生命中有太多的選擇，您的每一次選擇都是一種緣分，感謝緣分讓我們與您相識，您的 貼心，您的關懷，定會收穫一生的温暖。期待與您再次相逢！

Response from Property: 尊敬的貴賓，為您帶來不好的入住體驗，我們深表歉意。在您入住酒店期間，房間有任何設施設備方面的問題您可以隨時呼叫服務員，我們 24 小時待命為您解決問題，關於房間 衞生和設施 問題，酒店工程部門已加強維修，確保您下次入住不會再出現此類問題，為您帶來的不便我們深感抱歉。