Popular Leicester 4-star Hotels

This is the hotel I stay at every time I go to Leicester. It's opposite the High Cross and the location is excellent, very convenient. It's only a ten-minute walk from Tesco. The only inconvenience is the parking lot. One day the battery was out and I couldn't get in or out, so I had to park in the High Cross parking lot, which was a long walk.

The environment and sanitation are very good, and the facilities are relatively new. It is a cost-effective hotel in Leicester, but the front desk staff may be a little hostile to Chinese, indifferent and slack. Overall, aside from the service, everything is fine.

We stayed at this hotel as a couple as we were attending an event at the rugby stadium, which is literally 30 seconds walk away. The room was absolutely spotless! Well kept and had everything we needed and more, hairdryer that actually dried my hair, iron/board, fridge, safe, kettle, even a posh coffee machine. The bathroom, well wow, it is a little small but to be honest, not too small. The shower, wow, there was a hole in the shower door so you could start the shower from the outside! It was also a handy hole for reaching my toiletries. The TV was great and room service was reasonably prices and pretty speedy! All of the staff we had contact with were friendly and looked happy to be there!! I've stayed in hotels from Fiji to Blackpool, from Glasgow to New Zealand and this rates in the top! We will definitely be staying here again.

This was the worst hotel I have ever stayed in. I was really reluctant to write this review as everyone I spoke to at the hotel during my stay was helpful and friendly, the staff there were top. However after complaining about the stay when checking out, again the woman I spoke to was lovely but said a manager would need to get in touch. It’s been four days and the owner/manager hasn’t. I gave them the opportunity to get in touch and see what went wrong, now I just need to be honest about the stay. This was the worst night sleep I ever had, in a hotel or otherwise. We paid for a suite, so one of the nicest rooms in the hotel. However from the moment we got in the room it was unbearable. The heat in the room was like being in a sauna - that isn’t an exaggeration. We went around the room to see if there were any radiators on that we didn’t spot! Unbearable. There is no air conditioning in the room just a tiny fan left on the side for us to use. That provided no relief. Maybe your thinking open a window, they are prevented from opening more than a few inches. So we were just stuck in this unbearable room with no alternative. In order to get the 2 hours sleep I did get that night. I had to get up and stand in a cold shower multiple times. This was a stop on a road trip my wife and I were having for our honeymoon. I rated all the other hotels 5 star they were amazing. This put a real downer in our otherwise perfect trip. I was embarrassed picking this hotel to stay in as one of our stops. Avoid it like the plague.

I stayed at the Marriott for business and was there for 3 nights. It was the first time I’d stayed there and on arrival the reception was pretty basic with very little information shared about the hotel. It set the tone for my stay: The room was ok but tired. There was no soap in the bathroom and there were hairs on the floor. That said it was vey quiet and the bed was very comfortable My keycard wasn’t enabled for the executive lounge which was part of the package with the room I had paid for. This was an oversight on the unwelcoming arrival. I’d asked for the room to be cleaned each day. This happened the first two days and on the third it didn’t. I had no clean glasses or water in the room which then led me to get passed to and fro from reception to the bar until someone was prepared to give me a clean glass and a bottle of water. The restaurant was busy and they were understaffed. My food arrived before my drink and when it did arrive the glass had a large crack all the way round. It would have been nice to not have to wait 20 mins for a drink too. The wifi in the hotel, including the executive lounge, was very poor and the phone reception was so bad I had to sit in my car to make calls. Not acceptable for a hotel offering business services. I spoke with the duty manger the morning I left to provide feedback as I didn’t want to just leave without saying anything (I’d tried to speak to reception about a couple of the issues while I was there but was given no help). The lady I met was nice and did apologise and she took my email and said she would speak to the manager and come back to me. 3 full days later and not a word which doesn’t give me confidence for their customer service and things improving for future stays. On a positive note the bar and restaurant staff (except the lady on the restaurant reception) were very polite and helpful despite being run off their feet. A big shout out for Lenka too in the Executive lounge. She was the best ambassador for the hotel by far. I am in Leicester once a month now with a new job and despite the Marriott being the closest hotel, I won’t be staying there next time after my experience and their seeming lack of interest in my experience as a customer.

A bit of walk away from the main station, the rest is super good and I'm so surprise the rate I paid was very good too.

I had to wait a little at the beginning as for some reason my booking wasn’t showing on their system. However I was given an upgraded room due to this. The first room smelt of cannabis and the edge of the bed metal piece was sticking out with shower gel half empty. Therefore I was given another room which was in excellent condition, it was a lot bigger with a massive TV screen. This hotel’s bathroom had a hair dryer and a hair straightener too. They also had an ironing board. The person at the reception was very friendly, smiled no matter what and even offered tea whilst I was waiting. Some of the rooms had good views example you could see the Leicester wheel.

DON'T WASTE YOUR MONEY STAYING HERE! We stayed here for one night and were met with a long list of problems: The general cleanliness of the apartment was extremely poor, with multiple marks on all walls, and especially evident staining on the living area wall. Rips and large stains on the bedding. Lots of fungi build up in the shower area. No cutlery provided despite having an oven and hob. The glasses provided had cracks down them. Bathroom tiles and living room floor boards were loose. Dining chairs were falling apart. Bedroom wardrobe was falling forwards with nails sticking out the back of it Although stated there would be, no towels were provided (despite being 40 degrees outside and all needing showers). When we re-requested for these at check-in, they arrived almost 2 hours after arrival by which point we had to leave for our evening out. We have tried to contact management several times via email and phone calls after conversations we had with the manager during our stay where we expressed the issues we had. We have been ignored and provided with no resolution or even an apology for the conditions we were staying in. On occasions when we have got through on the phone and gave the name our booking was under, we got told by the staff member on the phone that they couldn't help and that the manager was busy before abruptly ending the call. I'd avoid staying here at all costs and go somewhere much cleaner and with friendlier and more understanding staff.

Very good hotel, clean and tidy, free and convenient parking, not too far from the city center, just outside the city, breakfast in the morning is also very good, very worthy hotel

A stay at this apartment places you in the heart of Leicester, steps from Guru Nanak Gurdwara and 3 minutes by foot from Jewry Wall. This apartment is 0.2 mi (0.3 km) from St. Nicholas Church and 0.2 mi (0.4 km) from Statue of Richard III.Featured amenities include express check-out and an elevator. Self parking (subject to charges) is available onsite.Make yourself comfortable in this apartment, featuring a kitchen with a refrigerator and an oven. Complimentary wireless internet access keeps you connected, and a flat-screen television is provided for your entertainment. Conveniences include a microwave and an electric kettle, and housekeeping is provided weekly.