Mandarin Oriental, SantiagoNo.1 of Luxury Hotels in Santiago
Presidente Kennedy Avenue #4601, Las Condes, Metropolitana, 7560994, Chile
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Rooms (48)
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10/10
Aaronskip
9.5/10
sepriday14
Featured
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Exterior (7)
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10/10
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Dining (43)
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10/10
Guest User
8.5/10
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Leisure & Recreation (36)
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9.5/10
Mugeerxing
10/10
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Business Facilities
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Public Areas (28)
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8.5/10
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9.5/10
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User Uploads (47)
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10/10
Xinlong
10/10
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10/10
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10/10
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10/10
Guest User
9.5/10
Mugeerxing
Near Hotel (14)
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9.5/10
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9.5/10
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Other hotel pictures (47)
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9.5/10
sepriday14
10/10
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1 night
Guest Reviews
9.4/10
Amazing
44 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.5
Service9.3
Cleanliness9.2
DC0204
Deluxe Twin Room
Stayed in Mar 2025
Traveling with friends
11 review
6.7/10
Posted on Apr 3, 2025
There were two big footprints on the pillow, which was really hard to compliment. The hotel environment was not bad, but the room was still a bit old and some facilities were broken.
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sepriday14
Deluxe King Room
Stayed in Jul 2024
Traveling with friends
5 review
9.5/10
Amazing
Posted on Aug 15, 2024
It is not a place where you can catch public transportation right away.
The outdoor pool is not heated, so the water is very cold at the moment, so I couldn't swim.
However, the gym facilities were good.
Simple fruits and water were provided.
In particular, water and carbonated water were continuously supplied, so I enjoyed them without any shortage.
There was a problem with the shower room, but they changed the room and even gave me wine as a gift, so I was impressed by the service once again!
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Guest User
Deluxe King Room
Stayed in Mar 2024
Business traveler
7 review
8.5/10
Very Good
Posted on Jul 15, 2024
It took 40 minutes to check in. I don't know if Ctrip made a mistake with my name when booking, so I waited a long time.
But the scenery is amazing, very beautiful
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Guest User
Deluxe King Room
Stayed in Mar 2024
Booked for others
14 review
10/10
Outstanding
Posted on Jun 23, 2024
Located in the city center, the hotel offers guests an unforgettable stay. The hotel's design is full of oriental style, combining modern comfort with traditional charm. The rooms are spacious and comfortable with complete facilities, luxurious bathrooms and comfortable beds. The service attitude is warm and thoughtful, and the staff is professional and helpful. The hotel's dining options are rich and varied, whether it is authentic Asian cuisine or international cuisine, the quality is satisfactory. In addition, the hotel also has a fitness center and an outdoor swimming pool, providing an ideal place to relax.
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Anonymous User
Executive Queen Room
Stayed in May 2024
Business traveler
8 review
10/10
Outstanding
Posted on Jul 29, 2024
The hotel is OK. There are shopping malls nearby.
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Guest User
Deluxe Twin Room
Stayed in Jan 2024
Couple
4 review
8.5/10
Very Good
Posted on Mar 9, 2024
The sanitary conditions and environment are pretty good. The service provided is also very satisfactory. The location is also very close to a large supermarket. Breakfast is rich
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Response from Property: Dear Guest,
Thank you for your wonderful review of our hotel! We are very happy to hear that you enjoyed your stay with us and we look forward to seeing you again.
Best regards,
Isabel Santos
Guest Relations & Club Manager
Guest User
Deluxe Twin Room
Stayed in Jan 2024
Family
122 review
10/10
Outstanding
Posted on Mar 6, 2024
The location is good, the room is big, the service is good, the breakfast is rich, and the stay is very comfortable. The surrounding environment is good, close to large shopping malls, supermarkets, a street for eating, and many choices.
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Response from Property: Dear Guest,We appreciate your review of our hotel and we are very happy that you have enjoyed a good stay at Mandarin Oriental, Santiago. Hoping to receive you again soon. Yours sincerely,Isabel SantosGuest Relations Manager.
Aaronskip
Deluxe King Room
Stayed in Jun 2023
Business traveler
61 review
10/10
Outstanding
Posted on Jul 11, 2023
The room is large, the location is very good, the gym is also good, the breakfast is average, there is no Asian breakfast