Crowne Plaza Lanzhou Reviews

Location is Center, great for business traveller. Room amenities needed improvement, rain shower head not working, phone landline not working.

Great,excellent and will visit again when I have the chance.

Old hotel , room was not clean, toilet was broken

good hahha

Very good service

Overall it's good, the breakfast is rich, the room facilities are a bit old. The location of the hotel is also very good and it is very convenient to eat around.

The room is very large, clean, with a beautiful river view, professional service, free bar drinks, and the waiter also specifically informed the surrounding dining situation. Thank you very much, I will stay here next time

An old five-star hotel, the first choice for business travel! I checked into the Crowne Plaza Lanzhou late that day. Xiao Qiu, the front desk service, had helped prepare the relevant check-in procedures in advance and kindly reminded me of the hotel and surrounding supporting facilities. The hotel is located by the Yellow River, with a nice night view and great breakfast! A good stay experience!

The service is very responsive and the service attitude is very positive. The Chinese restaurant on the second floor is also delicious. The location is very good, there are many places to eat around, it is very close to the Yellow River and next to the park. The night view is very beautiful, as shown in the picture

Crowne Plaza is a big name, but why hasn't it improved? The room hygiene details are not in place, and the facilities are in poor condition. For example, there is no exhaust fan in the bathroom, and the scale is just for decoration without electricity. There is no place to put the hand towels and face towels. Do they have to be piled on the countertop? The toilet is not smart, but can there be a place to put the phone? Can the service be more careful? Is the efficiency good? Are there no shortage of customers?

**Hotel location**: 🌟🌟🌟🌟🌟 The hotel is located in the city center with very convenient transportation. There are subway stations and multiple bus stops nearby, which is very convenient for both going to attractions and shopping👍. - **Room comfort**: 🌟🌟🌟🌟🌟 The room is clean and tidy, the bedding is soft and comfortable, air conditioning, hot water and other facilities are all available, and the sound insulation effect is very good, so that I can have a good sleeping environment during my trip😄. - **Service quality**: 🌟🌟🌟🌟🌟 The hotel service staff is very enthusiastic, and Ma Wenhui at the front desk can feel their caring service from check-in to check-out. In particular, the front desk staff always patiently answered my questions and provided me with a lot of useful travel suggestions🤗. - **Surrounding environment**: 🌟🌟🌟🌟🌟 The surrounding environment is quiet and pleasant, and there are many restaurants and convenience stores nearby, which meet my daily needs. At the same time, there is a small park next to the hotel, where you can go for a walk in the morning and feel the local life🌳. - **Value for money**: 🌟🌟🌟🌟🌟 Considering the location, facilities and services of the hotel, I think the value for money is very high. Among hotels of the same price, this hotel is definitely worth the money, and I will choose to stay here next time😄.

Every time I go on a business trip, I will stay at the Crowne Plaza Hotel. The environment is beautiful, the rooms are clean and tidy, comfortable and warm, and the service is thoughtful. I am very satisfied. I will continue to choose to stay next time.

The room environment is very good. The service provided by the handsome guy Dayanlong at the front desk is very considerate. I am very grateful. I will go there again next time.

The hotel is in a prime location, very convenient to get around, and the price-performance ratio is very high during the Spring Festival. The room is comfortable and warm, the service is good, and the breakfast is very rich and delicious!