Wanda Vista Lanzhou

Wanda Vista Lanzhou Reviews

Wanda Vista Lanzhou

52 North Tianshui Road (Tianshui Bei Lu), Chengguan District, Lanzhou, Gansu, 730010, ChinaView Hotel Details
Wanda Vista Lanzhou
Wanda Vista LanzhouWanda Vista LanzhouWanda Vista Lanzhou
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Wanda Vista Lanzhou Guest Reviews

4.8/5
Excellent
3830 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(3830)
Positive reviews(3773)
Reviews with photos/video(280)
Many amenities(666)
Convenient for shopping(306)
Delicious breakfast(271)
Friendly front desk staff(258)
Luxurious(78)
Delicious buffet(76)
Close to airport(67)
Nice bathtub(66)
Negative reviews(57)
Guest User
Deluxe King Room
Stayed in May 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on Jun 28, 2024
1. We stayed at level 15, the corridor have strong smell of dust. Recommend hotel to deep clean corridor. 2. Room is big, luxurious and comfortable. 3. Staffs service are excellent 4. 前台的天使服务也很好。 5。hotel location was great with mall just beside it.
Response from Property: Dear guest, first of all, thank you for informing us of the problems you encountered during your stay at our hotel. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. We will immediately rectify the problems you mentioned, and we hope to have the opportunity to provide you with better service in the near future.
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Family
4 review
4.5/5
Great
Posted on Jul 4, 2024
Clean and well appointed rooms. The pool facilities were enjoyed.
Response from Property: 您好!非常感謝您入住酒店並給予高度評價,我們竭盡全力讓賓客您到店後能有回憶有深度體驗,在您身上我們找到了努力的結果。希望將來有更多像您一樣的客人有機會來認識和體驗,再次感謝您溢美的點評,今後我們將懷揣着您的這份信任,不斷進取時刻準備着給每一位賓客帶來優質的服務,願您每一次的蘭州文華之旅都開心圓滿,衷心的期待您再次下榻蘭州富力萬達文華酒店。
John Michael
Deluxe Double Room (Executive floor)
Stayed in Nov 2023
Solo travelers
4 review
4.2/5
Very Good
Posted on Jan 7, 2024
First visit to Lanzhou and while I enjoyed the city - the hotel was far overpriced (Double Room - Executive Floor). Paying "Shanghai" prices in Lanzhou in Winter just seems crazy. For the price, I was expecting a 5-star experience, which it wasn't. The executive lounge was comfortable, but not well stocked with drinks or snacks. The main lobby has some kind of 'perfume' or fragrance in the air, which was unpleasant. The guest room was excessively warm, even with the windows open. HIGH POINT - Breakfast Buffet was outstanding. And the breakfast staff excellent. Housekeeping staff also very friendly, and helpful.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We will keep providing the qualified product and service. About the price and temperature issues we are sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Welcome to choose our hotel again!
23hhbjhan
Deluxe Twin Room
Stayed in Feb 2025
Business travelers
14 review
5.0/5
Outstanding
Posted on Mar 14, 2025
There are no shortcomings and no highlights (Lanzhou) Wanda's high-end hotel is good in all aspects. As a hotel that has been open for more than ten years, it has been well maintained in all aspects. However, from today's perspective, there are not many amazing places. The only thing that caught my eye may be the height of the room, which is about 3.5 meters. It is really spacious [laughing and crying] The hotel is close to the highway exit. Ningwozhuang and Hilton are on this street. It is indeed convenient, but it is not next to the Yellow River. Customers who require exterior views must go to Hyatt. Hilton, which is also not near the river, has high floors. The view of more than 50 floors is quite transparent, which is definitely not comparable to the 20th floor. All the hardware facilities are available, and the main decoration style is a combination of Chinese and Western styles. The three-separated bathroom, swimming pool, and gym are unambiguous. The super-large lobby on the first floor is matched with the giant chandelier on the roof, and the sense of luxury is overwhelming. However, some of the furnishings and arrangements inside the room are not satisfactory. First of all, the intelligentization is very ordinary. There are not many hotels of this grade that do not have electric curtains. Secondly, the layout of the room is too mediocre, that is, the same structure. This is the executive room type upgraded by the front desk. I don’t understand what the difference is between this and the ordinary one. . . ; Finally, there are some details, such as the water retaining strip of the shower door is about to fall off, and the lower frame of the door is too low from the ground, and it is difficult to put the floor towel at the door and close the door. In summary, it will not disappoint you, but there is no surprise. The service is still OK. The girl at the front desk speaks softly. Check-in and check-out are relatively quick, and communication with the door greeter about parking matters is also relatively smooth. As for compared with several other competitors in Lanzhou, I personally feel that there is no advantage. It mainly depends on the price. If the price is the same, I will probably not choose here.
Original TextTranslated by Google
6/18
Response from Property: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. We have tried our best to make you have a memorable and in-depth experience after your arrival at the hotel. We have found the result of our efforts in you. We hope that more guests like you will have the opportunity to know and experience in the future. Thank you again for your kind comments. In the future, we will carry your trust, keep making progress, and be ready to provide every guest with high-quality services. I wish you a happy and successful trip to Lanzhou Wenhua every time. I sincerely look forward to your stay at Lanzhou R&F Wanda Wenhua Hotel again!
Guest User
Deluxe King Room
Stayed in Jan 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 25, 2025
The hotel lobby is beautifully decorated and great for taking photos, especially the background Silk Road tapestry and crystal chandeliers are very distinctive. The room is large, the air conditioning temperature is suitable, the pillows and mattresses are very good, and the sound insulation is very good so you can get enough rest. The overall facilities are complete, clean and tidy. Coco's service attitude is very good and hospitable. I highly recommend this hotel!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. We have tried our best to make you have a memorable and in-depth experience after your arrival. We have found the result of our efforts in you. We hope that more guests like you will have the opportunity to know and experience in the future. Thank you again for your kind comments. In the future, we will carry your trust, keep making progress, and be ready to provide every guest with high-quality services. I wish you a happy and successful trip to Lanzhou Wenhua every time. I sincerely look forward to your stay at Lanzhou R&F Wanda Wenhua Hotel again!
Wkfeibianquanguo
Deluxe Twin Room
Stayed in Jan 2025
Business travelers
19 review
5.0/5
Outstanding
Posted on Feb 25, 2025
The hotel has ample parking spaces and provides free parking services for guests. Coco's service is very good and polite. She will take the initiative to say hello when she meets you. The room is spacious and bright, the sheets and bedding are neat and clean, the facilities are complete, the sanitation is very clean, the location is excellent, and it is very convenient to travel and shop around.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. We have tried our best to make you have a memorable and in-depth experience after your arrival. We have found the result of our efforts in you. We hope that more guests like you will have the opportunity to know and experience in the future. Thank you again for your kind comments. In the future, we will carry your trust, keep making progress, and be ready to provide every guest with high-quality services. I wish you a happy and successful trip to Lanzhou Wenhua every time. I sincerely look forward to your stay at Lanzhou R&F Wanda Wenhua Hotel again!
Guest User
Deluxe King Room
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 20, 2025
The experience is very good. Whether it is the bed, floor or every corner of the bathroom, it is spotless, which makes people feel extremely comfortable and at ease. Coco was very enthusiastic at the end of the lobby and had a strong sense of service. The room is spacious and bright, clean and tidy, the items are neatly arranged, the facilities are complete, the sound insulation is good, the wifi signal is strong, the breakfast is rich in variety and delicious, and the restaurant environment is very elegant.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. We have tried our best to make you have a memorable and in-depth experience after your arrival. We have found the result of our efforts in you. We hope that more guests like you will have the opportunity to know and experience in the future. Thank you again for your kind comments. In the future, we will carry your trust, keep making progress, and be ready to provide every guest with high-quality services. I wish you a happy and successful trip to Lanzhou Wenhua every time. I sincerely look forward to your stay at Lanzhou R&F Wanda Wenhua Hotel again!
Juenuo
Deluxe King Room
Stayed in Jan 2025
Family
18 review
4.5/5
Great
Posted on Feb 4, 2025
The hotel is worth the money. Although the facilities are a bit old, the service and environment are still excellent. I stayed here once when it first opened. Now I bring my children to stay here. The hotel still gives me a warm feeling. Although the hotel requires a deposit and room inspection, if time permits, it is still acceptable! The front desk staff is enthusiastic and the check-in and check-out are efficient. The only regret is that the cleaning lady took away the children's toys as garbage. I was happy but also a little unhappy because I took away the tea bags and coffee bags for two days. The cleaning lady was reluctant to add them on the third day. It was very interesting! In short, there are too few hotels that have memories and can make people remember them forever. Wenbi in Lanzhou is indeed worth having a good time!
Original TextTranslated by Google
Response from Property: 尊敬的客人:首先感謝您告知我們有在您入住本酒店期間所遇到的問題。非常遺憾未能達到您的期望,請允許我們向您表達最誠摯的歉意。我們希望在不久的將來有機會為您奉上更好的服務。
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 1, 2025
This stay was great! The hotel is in a great location with convenient transportation. The room was clean and tidy, fully equipped, and the bedding was comfortable. I slept well. The service staff was friendly and enthusiastic, and the duty manager Yangyangzi was considerate and responsive. I will stay here again next time!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. We have tried our best to make you have a memorable and in-depth experience after your arrival. We have found the result of our efforts in you. We hope that more guests like you will have the opportunity to know and experience in the future. Thank you again for your kind comments. In the future, we will carry your trust, keep making progress, and be ready to provide every guest with high-quality services. I wish you a happy and successful trip to Lanzhou Wenhua every time. I sincerely look forward to your stay at Lanzhou R&F Wanda Wenhua Hotel again!
Guest User
Deluxe King Room
Stayed in Dec 2024
Family
11 review
5.0/5
Outstanding
Posted on Jan 31, 2025
You can feel something different after entering the lobby. The waiter greets you politely. The restaurant on the first floor is elegant and welcoming. The rooms are well-equipped and spotlessly clean. The bathroom has no odor and is fully equipped with toiletries. The hotel is easy to find and has convenient transportation.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. We have tried our best to make you have a memorable and in-depth experience after your arrival. We have found the result of our efforts in you. We hope that more guests like you will have the opportunity to know and experience in the future. Thank you again for your kind comments. In the future, we will carry your trust, keep making progress, and be ready to provide every guest with high-quality services. I wish you a happy and successful trip to Lanzhou Wenhua every time. I sincerely look forward to your stay at Lanzhou R&F Wanda Wenhua Hotel again!
Dayingyingjie
Deluxe Twin Room
Stayed in Dec 2024
Family
43 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The room is very tidy, the view outside the window is beautiful, the floor is very high, the elevator is very fast, the room card is 24 solar terms, which is very unique, the room is large, bright and comfortable, the air-conditioning temperature is just right, the facilities are complete, the hygiene is very clean, the hotel environment is first-class, the location is superior, the transportation is convenient, the angel coco service is very good, very polite 👍 The hotel also has free parking with plenty of parking spaces. The hotel breakfast is delicious with many varieties and the dining environment is very elegant. The staff Iris is enthusiastic and proactive in service and very considerate 👍 The little brother who is responsible for keeping the suitcases in the second and third days of the junior high school is diligent and responsible 👍 With such a good team managing and operating the hotel, I will choose Wanda Vista Hotel next time!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. We have tried our best to make you have a memorable and in-depth experience after your arrival. We have found the result of our efforts in you. We hope that more guests like you will have the opportunity to know and experience in the future. Thank you again for your kind comments. In the future, we will carry your trust, keep making progress, and be ready to provide every guest with high-quality services. I wish you a happy and successful trip to Lanzhou Wenhua every time. I sincerely look forward to your stay at Lanzhou R&F Wanda Wenhua Hotel again!
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Check in in winter, the room is warm, the hotel service is warm and thoughtful, the duty manager Yangyangzi is very good, and provides a free refrigerator for food brought by yourself. If you leave something in the hotel, she will contact you in time and provide express delivery and cash on delivery service. In particular, the hotel has a robot, and you can order food and take-out without leaving the room, and the robot can deliver it to the designated room. The hotel is next to Wanda Plaza, which is extremely convenient for travel.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. We have tried our best to make you have a memorable and in-depth experience after your arrival. We have found the result of our efforts in you. We hope that more guests like you will have the opportunity to know and experience in the future. Thank you again for your kind comments. In the future, we will carry your trust, keep making progress, and be ready to provide every guest with high-quality services. I wish you a happy and successful trip to Lanzhou Wenhua every time. I sincerely look forward to your stay at Lanzhou R&F Wanda Wenhua Hotel again!
Guest User
Deluxe King Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The room is clean and warm, and the heating is sufficient in winter. It is very cozy and quiet. It is close to Wanda Plaza and Zhongshan Bridge to the airport. It is a very good choice for business trips and tourism. The room is fully equipped, clean and beautiful. The lobby has a strong New Year atmosphere. You can take New Year photos, which are very good.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. We have tried our best to make you have a memorable and in-depth experience after your arrival. We have found the result of our efforts in you. We hope that more guests like you will have the opportunity to know and experience in the future. Thank you again for your kind comments. In the future, we will carry your trust, keep making progress, and be ready to provide every guest with high-quality services. I wish you a happy and successful trip to Lanzhou Wenhua every time. I sincerely look forward to your stay at Lanzhou R&F Wanda Wenhua Hotel again!
Guest User
Deluxe King Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The front desk check-in and check-out were very fast, the concierge was very friendly, and the luggage storage was very convenient. The lobby on the first floor had a very good environment, the tapestries and chandeliers were very beautiful, and the staff were very friendly and polite. The room was fully equipped, clean, the air conditioning worked well, and the internet speed was stable. I recommend it!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. We have tried our best to make you have a memorable and in-depth experience after your arrival. We have found the result of our efforts in you. We hope that more guests like you will have the opportunity to know and experience in the future. Thank you again for your kind comments. In the future, we will carry your trust, keep making progress, and be ready to provide every guest with high-quality services. I wish you a happy and successful trip to Lanzhou Wenhua every time. I sincerely look forward to your stay at Lanzhou R&F Wanda Wenhua Hotel again!
Guest User
Deluxe King Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The hotel staff are very warm and thoughtful. I was very satisfied with my stay. The room is large, high floor, with a wide view. The scenery at night is very good. The internal facilities are complete, clean and hygienic. There are also robots delivering food, which is very convenient. The lobby environment is very beautiful.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. We have tried our best to make you have a memorable and in-depth experience after your arrival. We have found the result of our efforts in you. We hope that more guests like you will have the opportunity to know and experience in the future. Thank you again for your kind comments. In the future, we will carry your trust, keep making progress, and be ready to provide every guest with high-quality services. I wish you a happy and successful trip to Lanzhou Wenhua every time. I sincerely look forward to your stay at Lanzhou R&F Wanda Wenhua Hotel again!