Rinn Kyoto Station

Rinn Kyoto Station Reviews

Rinn Kyoto Station

〒600-8233 Kyoto, Shimogyo Ward, Kitafudodocho, 522, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8233, JapanView Hotel Details
Rinn Kyoto Station
Rinn Kyoto StationRinn Kyoto StationRinn Kyoto Station
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Rinn Kyoto Station Guest Reviews

4.6/5
Great
104 review
Verified reviews
Location4.5
Amenities4.4
Service4.7
Cleanliness4.7
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All reviews(104)
Positive reviews(102)
Reviews with photos/video(31)
Awesome rooms(28)
Friendly staff(28)
Clean and tidy(27)
Great location(21)
Convenient location(18)
Great value for money(11)
Easy to get around(11)
Poor air conditioning(4)
Negative reviews(2)
Choon Mei
Standard Twin Room
Stayed in Oct 2023
Family
3 review
4.5/5
Great
Posted on Dec 2, 2023
I’m quite disappointed with my 1st 2 night stays, not worth the money, bathtub was spoilt , requested a few times to change room but was rejected reason is no rooms available . Finally they moved us to a bigger room on 3rd day . Location is good, near Kyoto Station .
Response from Property: Thank you for staying at Rinn Kyoto Statin. We are very sorry that this accommodation experience made you unhappy. We will try our best to help you deal with the room situation. We are sorry that it has not been improved well. Thank you for your valuable feedback. We will try our best to improve it. Thank you again for your stay. Rinn Kyoto Station Staff:Cai
Anonymous User
Superior King Room, Non Smoking
Stayed in Sep 2023
Family
6 review
5.0/5
Outstanding
Posted on Dec 31, 2023
We found this hidden gem that's within 10 minutes walking distance from Kyoto Station. The room was very spacious and very comfortable. There were also a wide selection of amenities that we could try too. Highly recommended
Response from Property: Thank you for your stay at Rinn Kyoto Station and for giving us the highest rating. Our hotel is located near Kyoto Station, about a 10-minute walk. There are many restaurants and department stores nearby, making it a very convenient location. The hotel is equipped with public facilities such as water dispensers, microwave ovens, and coin-operated washing machines for tourists to use. We are glad that these facilities can assist you. Thank you again for your recommendation and we look forward to your visit again in the future. Rinn Kyoto Station Staff:Cai
Nowel
Superior King Room, Non Smoking
Stayed in Aug 2023
Couples
7 review
4.5/5
Great
Posted on Sep 19, 2023
We are happy with this hotel that is far exceed our expectations in terms of room size, toilet, cleanliness and convenience. Lobby is so welcoming and reception service is so helpful. Recommend to add hooks for clothing.
Response from Property: Thank you for staying at Rinn Kyoto Station this time. I am glad that you are quite satisfied with your stay experience. Also glad that Staff can solve your needs quickly and effectively. Thank you for your valuable feedback, we will continue to improve. We look forward to your next stay at Rinn Kyoto Station in the future.Rinn Kyoto Station Staff: Cai
suphanun
Standard Twin Room
Stayed in Feb 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 16, 2023
Niceeeeeeeeeeeeeeeee Recommended for girls!!!! This hotel is very safe.
Response from Property: Thank you for staying at Rinn Kyoto Station.Our hotel is located near Kyoto Station and faces the main street, so it is convenient at night. You can rest assured that our staff is on duty 24 hours a day. We look forward to seeing you again.Rinn Kyoto Station:Emi
Guest User
Standard Twin Room
Stayed in Jan 2023
Family
1 review
2.7/5
Posted on Feb 7, 2023
We booked two rooms with two single bed based on 2 persons per room. Somehow the comment stated only max 1 person per room. We have to pay additional fee of about JPY15,000. We also need pay JPY3,000 to makeup the room. So, please take note of any additional hidden costs that you might not notice during your booking.
Response from Property: Thank you for staying at Rinn Kyoto Station.We apologize for the inconvenience caused by the additional number of people at the time of check-in.I looked up your reservation from your review and the date you posted it, and I have confirmed that it is booked for 2 rooms for 2 people (i.e. 1 room for 1 person). If you changed the number of guests to 4 when searching for availability, I apologize for my opinion.Please check your past reservation details once again.We promise that we will never give false information to our customers who come to Kyoto and choose Rinn Kyoto Station.From the photos you posted, I can see that you enjoyed Kyoto very much. Just really nice pictures.Kyoto changes its expression depending on the season, so if you have the chance, please come and visit Kyoto again.When that happens, I hope that you will choose Rinn Kyoto Station again.We will continue to work hard until the day we can meet you someday.Thank you.Rinn Kyoto Station:Emi
Guest User
Superior King Room, Non Smoking
Stayed in Jan 2023
Couples
1 review
4.7/5
Amazing
Posted on Feb 16, 2023
We enjoy the stay so much! Big and clean room, comfortable bathroom, nice location. Will definitely come again if we travel Kyoto.
Response from Property: Thank you for staying at Rinn Kyoto Station.The superior king room is a room with a very nice atmosphere where you can see the interior of the Japanese garden from the window of the bath. It's a highly recommended room where you can feel Japan in a hotel about 7 minutes on foot from Kyoto, so I'm glad you like it.Please use Rinn Kyoto Station when you visit Kyoto again. We look forward to seeing you again.Rinn Kyoto Station:Emi
Guest User
Superior King Room, Non Smoking
Stayed in Jun 2023
Family
4 review
5.0/5
Outstanding
Posted on Jul 30, 2023
This place gave me excellent experience in Kyoto! Big bed, big bath tub! You can take special bath salts, shampoo, and lots of disposables supplies at reception. The hotel scale is not big, but all service better than any hotel I’ve been before! Around 10mins from Kyoto station, many restaurants and shopping mall nearby! Really recommend who bring children to this place!
Response from Property: Thank you for choosing Rinn Kyoto Station We are pleased to hear that you appreciated our hotel and location during your stay. Thank you for taking the time out of your busy schedule to give us your feedback. We will continue to improve our facilities and services based on your feedback. We look forward to seeing you again. Rinn Kyoto Station CHEN
Anonymous User
Queen Room, Non Smoking
Stayed in Jun 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jul 6, 2024
goood
Response from Property: Thank you for staying at Rinn Kyoto Station this time and for giving us a high rating. We're glad you were satisfied with the overall environment. Thank you for taking the time to fill out this feedback and we look forward to your visit again. Rinn Kyoto Station Staff:Cai
Superior King Room, Non Smoking
Stayed in Feb 2025
Couples
2 review
5.0/5
Outstanding
Posted on Mar 11, 2025
The hotel is not far from Kyoto Station, just a few minutes' walk away. There are many convenience stores nearby, and there is a famous ramen shop downstairs. The hotel staff was friendly and polite. When we checked in in the morning, the room card was ready and they also sent our luggage upstairs. The room is big enough and I like the design of the Japanese-style room. The bed is very big and two people can sleep without bumping into each other. The bathroom is Japanese-style and there is landscaping next to the bathtub, which gives the feeling of a hot spring hotel. The only downside is that there is no place to hang towels in the bathroom, so you can only put them randomly. The overall feeling is great, I will choose this hotel next time I come to Kyoto.
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이담
Queen Room, Non Smoking
Stayed in Oct 2024
Couples
9 review
4.7/5
Amazing
Posted on Feb 6, 2025
The room was clean and I liked it, but it was smaller than I thought and the shower space felt really cramped. The staff were very kind~
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Response from Property: Thank you very much for staying at our hotel. Also, thank you again for your word of mouth. We are glad that you were satisfied with our facility. We apologize for any inconvenience caused by the small size of the room and bathroom. This room type is the most reasonably priced room among our hotels. We also have other room types, including rooms with a bathtub or a room with a small garden view from the bathtub. Each has a completely different atmosphere. If you come to Kyoto again, please come and enjoy something different. All of our staff members are sincerely looking forward to your return visit.Rinn Kyoto StationStaff: Keito
JinyanAnita
Queen Room, Non Smoking
Stayed in Jul 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Aug 21, 2024
First of all, the location is very good. It is just a short walk from Kyoto Station and convenient to any tourist attraction. The famous Hiroshi Ryori is within five minutes' walk. The price-performance ratio is very high. Secondly, it is clean and convenient. Although the room is small, it can hold two 29-inch suitcases. There are various free toiletries including foot pads in the lobby. The bathrobe is a thin one that can be worn to sleep. Tourists don't need to bring anything except a shower cap. The service is also very good. There are waiters who can speak Chinese at the front desk from time to time.
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Response from Property: Thank you for staying at Rinn Kyoto Station and giving us a full score. We are located about 6-8 minutes walk from Kyoto Station. The many restaurants and convenient transportation around us are one of the reasons why many travelers choose us. We have some public facilities in the hotel, such as water dispensers, washing machines, microwave ovens, etc. for travelers to use. There are many different kinds of toiletries available for free in the lobby. We have employees of different nationalities and hope to provide better service to foreign travelers. Thank you for taking the time to fill out this feedback form. We look forward to seeing you again. Rinn Kyoto Station Staff:Cai
Junjun210
Queen Room, Non Smoking
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 9, 2024
It is a 10-minute walk from Kyoto Station. If you take the bus, it is 1 stop and then 3 minutes walk. It is very convenient to take the bus to Kinkakuji Temple. There is also a tourist map in the lobby. The hotel is very quiet. There are many necessary items on the first floor for self-service, including cleansers, lotions, and foot pads. It is very practical after walking around Kyoto. There is an air purifier in the room and a desk for simple office work. The bathroom is separated into dry and wet areas. I stayed at the room with the room voucher purchased on Ctrip and was very satisfied.
Original TextTranslated by Google
Response from Property: Thank you for staying with us this time, Rinn Kyoto Station, and giving us a full score. We are located about 6-8 minutes walk from Kyoto Station. The convenient transportation makes it very fast to go to other tourist attractions, which is one of the reasons why many travelers choose us. There are only shampoo, shower gel and conditioner in the room, but we have prepared other different toiletries for free in the lobby on the first floor. We are happy to help you. We have air purifiers in all rooms, which can be used directly. Thank you for taking the time to fill out this feedback form. We look forward to seeing you again. Rinn Kyoto Station Staff:Cai
YI WEN
Superior King Room, Non Smoking
Stayed in Jan 2025
Family
2 review
4.2/5
Very Good
Posted on Feb 6, 2025
Disadvantages: The washer-dryer weighs 6 kg and has a small capacity. During the winter trip in February, I could only wash one person's winter clothes at a time. The air conditioners in the room and bathroom were extremely loud, and the feedback still could not solve the problem for me. I did not get enough sleep for two whole days. The air conditioner was cleaned when the room was cleaned on the third day, and the problems in the room were improved, but the air conditioner in the bathroom was still loud and had high-frequency sounds. Pros: The room is clean, spacious and warm, the location is good, the amenities are diverse and sufficient, and the staff has a good attitude.
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Response from Property: Thank you for staying at Rinn Kyoto Station. We are very sorry, but the capacity of the washing machine we provide is not very sufficient. Winter clothes may need to be washed multiple times. We are very sorry for the inconvenience caused to you. We are very sorry that we were unable to deal with the noise problem in your room in time. We will improve the noise of the air conditioner in the bathroom as soon as possible. I'm glad that you are satisfied with the comfort of the room. The room you stayed in is very spacious and I'm glad that you are satisfied. Thank you for your appreciation of the staff's service. Thank you for taking the time to fill out this feedback, we will improve it as soon as possible. We look forward to seeing you again. Rinn Kyoto Station Staff:Cai
Wuruoyang
Superior King Room, Non Smoking
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Although the navigation took me around a long way, after I got familiar with it, I found that it was very close to Kyoto Station, much closer than the navigation. The next day I discovered that there was bus 206 outside the hotel, which could reach Kiyomizu-dera Temple without having to go around on the subway. I hope the hotel staff can provide transportation conveniences like this when checking in to save travel time! Thanks!
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Response from Property: Thank you very much for staying in our hotel. We would also like to thank you for your evaluation of us. Thank you very much for your review. We hope you enjoy your time in our hotel. Kyoto has many famous tourist attractions that represent Japan. Since many of our staff are not from Japan or Kyoto, we don't know the best way to get to all the attractions. However, if you wish, we can help you find it and tell you the best route. In order to become familiar with Kyoto's tourist attractions, our staff study with customers every day. We will continue to work hard to provide comfortable travel services to as many customers as possible. Thanks again for staying with us, Rinn. We look forward to seeing you again. Rinn Kyoto StationStaff: Keito
viiiiiiki
Queen Room, Non Smoking
Stayed in May 2024
Solo travelers
40 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Very close to Kyoto Station, only 5 minutes walk. There are many restaurants downstairs, you can eat noodles in the morning, and there are izakayas and bars in the evening. The room is not big, but it has complete facilities and is very clean.
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Response from Property: 感謝您本次入住Rinn Kyoto Station,並給予我們滿分的評價。本飯店位在京都車站附近徒步約6-8分鐘左右的位置,交通便利且周遭許多百貨餐廳林立,是許多旅客選擇我們的原因之一。很高興您對於整體環境感到滿意。再次感謝您本次的入住,期待您再度光臨。 Rinn Staff:Cai