Genji Kyoto, a Member of Design Hotels Reviews

One of the prettiest hotels I have been in in Japan. The staff were fantastic and were always helpful, even going so far as walking us out to the main street to reach our transportation. Just amazing.

Nice, Staff very helpful, environment so beautiful, Can ride their bicycle to look around city!

New and clean. Great river view and nice detailed design. Excellent service by the hotel staff.

Genji Hotel Kyoto is one of the most worthwhile experiences in my trip to Kyoto. Although the hotel is not in a convenient location, and because it is located in a narrow alley, you have to walk for about 1 minute after taking a taxi, but I would still highly recommend it to every traveler who is going to Kyoto.  After walking through countless busy streets/malls every day, there is always a sense of serenity at home. The design of the hotel itself is excellent. You can feel the designer's thoughts not only on the architecture, but also on many details for the guests: from the small garden in the bathroom to the electric switch beside the bed. What's even more amazing is the attentiveness of the staff. They don't hesitate to put on big smiles when they go out and come back every day. On the last day when I left Kyoto City, I didn’t wear down because I was afraid it would be too hot at the airport. The staff even chased me out and gave me a warm pack. Although I have stayed here for four nights, I still want to stay here again and slow down to appreciate every corner of the hotel. Next time if the weather is not too cold, I would like to have a drink in the rooftop garden. Thank you Kyoto Genji for bringing me wonderful memories of this trip.  

Very quiet, the restaurant on the top floor overlooks those famous attractions, and the service is also very good.

It's OK, the design is not that good, the price is not cheap, the experience is OK

Travel is convenient, the room is comfortable, it would be perfect if there is a more favorable price

Everything was perfect! My husband and I don't have one bad thing to say about the hotel or the staff. The minute you walk through the door you just know that it's going to be a good experience. The bed was comfortable, great shower, fluffy towels, and a wonderful designed room. Overall it was a lovely room and had everything we needed. We liked the location, because it was a peaceful neighborhood, but still near coffee shops, and cafes. If you want to be where the tourists attractions are it's not a long walk, but one could always take a taxi. We also enjoyed our breakfast on the rooftop patio, but also had breakfast in the lobby. Both were nice. You can also have it delivered to your room. The staff went over and beyond to make our stay nice. They were very helpful and gave us some good ideas on what to do & where to eat for our short 3 night visit. My only complaint, I wish I would have booked the hotel for more nights. When we return we will definitely stay here again.

This hotel was everything we could’ve dreamed of and more! It was insanely beautiful, the staff was kind and courteous, and the amenities were plentiful. The location was a little difficult to get to via car, but we did not mind walking for this wonderful place. I cannot recommend this hotel enough!

We had a wonderful stay at Genji Kyoto, a Micheline Key hotel. All staff went above and beyond to ensure our stay was a relaxing and comfortable one. The location is convenient. Our family of 4 had 2 rooms 501 and 502 with nice views of the city. Thank you to Eri and all staff.

Our family of four spent four amazing nights at Genji Kyoto over Christmas. The hotel is amazing in every way. We had two adjoining rooms behind one front door. The rooms are very large, with a table and sitting area for breakfasts. We enjoyed both Japanese and Western breakfasts. The breakfasts were outstanding and an amazing way to start each day. The bathrooms are amazing and we enjoyed the large bathtubs every single day. The rooftop is beautiful although it was a little too chilly for us to enjoy in December. We loved the quiet neighborhood where Genji is located. The staff was very helpful ordering taxis for us and walking us to the end of the street every time they arrived. The staff also made a Michelin dinner reservation for us one evening. I just cannot recommend this charming, lovely hotel enough. It was perfect in every way.

We stayed here for four nights and absolutely loved it. The hotel is in a great location - close enough to the major tourist attractions of Gion and the surrounding area, but removed enough to provide a quiet respite. Excellent design, lot's of the rooms overlook the river, but we had the Garden Premium double on the ground level which was very cozy and had a wonderfully laid out bathroom with rock garden that flowed into it. Everything about our stay was perfect. We loved having breakfast on the rooftop and the hotel was extremely helpful with providing itinerary suggestions and booking restaurants. Would stay again in a heartbeat!

Boutique hotel along the river. We stayed in room 101 - only a few steps from the front desk/bar which my husband found amusing 😂 Only complaint - the room had an unusual odor, I think from being on the ground floor. Not bad enough for us to complain to management as we only stayed 2 nights, and clearly it was a known issue because there was an air purifier and some kind of dehumidifier. It was extremely spacious and well appointed though! Nice, big wooden bathtub was unique. Beautiful rooftop and great food, too. Excellent service.

This cute little hotel has superb staff, excellent location, gives you a good taste of authentic lanes of kyoto, food is flavorful with vegan options and beautifully designed rooms. Loved my stay here and will highly recommend this place and would love to go back. Amenities are super good and views from terrace are gorgeous.