Guest User
April 19, 2025
Stayed for 4 nights.
Plus Points:
1. Friendly, helpful and welcoming staff in particular Mitsukawa
2. Good size TWIN room with washer dryer machine, kettle, microwave and possibility to partially open the window.
3. Very Near to the metro, Tram, 24 hr convenient stores and main touristic places.
4. Of note: McDonald's next to metro (in the event you want to eat breakfast).
5. Self-served Coffee machines from 6am - 11pm. Ice water & ice cubes dispensing machine.
Minus Points:
1. Poor unhygienic room service policy: Room only cleaned and bed linen change only when guests stay 7 nights, despite the fact that guests are paying the same daily rate. Otherwise guests are charged. No good reasons that at the very least this rule is not apply for the first 2 nights. This was strange given the Japanese are perceived to be very cleaned people (which I totally agree with). In some hotels you are encouraged to not walk around with shoes in the rooms. On the other hand they can - as with many hotels - let the guests decide whether or not they want their rooms to be serviced daily.
However, the concierge agreed to give us the bed linen when told we would change them ourselves . ! Bins are emptied and towels are changed every day ONLY if requested.
2. Bed could be firmer.
3. Unlike other Japanese hotels we have stayed, we found the breakfast was too Japanese in content: mainly 'same' typical Japanese menu with cold dishes and even the couple of supposedly bit dishes were tepid. Not a great choice of bread and fruits. In short the choice of menu was not even as good as another Tokyu Stay Hoteks in Tokyo where we also stayed. It seemed to the same theme of breakfast for the Tokyu Stay groups. We decided to go to McDonald's for breakfast on our 3rd night and on our 4th night we left very esrky for our flight and did not miss not having breakfast.
In short, we travel a lot and we would be willing to visit this hotel again if we cannot find something else but will not include breakfast in our booking as other guests did . And it certainly would not be for more than one night.