Fufu Kyoto

FUFU的服務一直都是滿分。

很喜歡，下次還要入住

Kyoto Fufu Hotel - "Hidden consumption traps" with a room rate of 10,000 yuan, highly not recommended! ⭐️1-star bad review (lightning warning) As a frequent traveler staying in high-end hotels in Kyoto, this experience at Fufu is a disaster! **The sky-high room rate of more than 10,000 yuan per night**, in exchange for the service quality and full of consumption traps of a fast hotel, is really outrageous! **❌ Indifferent service attitude, lack of professionalism** • Difficulty in communicating in English at the front desk, and basic service information cannot be clearly conveyed • No one assisted with luggage handling throughout the whole process (from check-in to check-out, it was all self-service, and even let the female driver carry heavy luggage alone) • The attitude of the service staff was perfunctory, and they did not have the professionalism that a high-end hotel should have **💸 Malicious hidden charging terms, ugly appearance** • Deliberately not informing the 11 o'clock check-out rule when checking in • A high fine of 13,200 yen (about 650 yuan) was charged for a 40-minute delay in check-out (The problem is that the hotel staff did not mention the check-out time when checking in, and there will be a fine for late check-out) • According to Ctrip customer service: Check-out after 12 o'clock will be charged a full-day room fee (10,000+) • This is no longer a service omission, but a carefully designed consumer trap! **🏨 Simple facilities, extremely low cost performance** • The hotel space is small, and public facilities are almost zero (no swimming pool, no specialty restaurant, no leisure area) • The room has no highlights except for the private bath (the hardware of Aman and Ritz-Carlton at the same price is a complete victory) • The breakfast quality is mediocre and is completely unworthy of the 10,000 yuan room rate Through this experience, it is found that the hotel has an obvious "information opacity + high fines afterwards" profit model. Compared with other real high-end hotels in Kyoto (Aman/Ritz-Carlton/Hoshinoya), Fufu not only has poor service, but also is suspected of using terms to defraud consumers!

這次入住感覺比之前差

酒店房間小，早餐飲料要額外收費，性價比不高。

蠻好的，很高級住着很舒服。下次還來