Rinn Shirakawa south

Rinn Shirakawa south Reviews

Rinn Shirakawa south

Tsutsumicho 509, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 605-0025, JapanView Hotel Details
Rinn Shirakawa south
Rinn Shirakawa southRinn Shirakawa southRinn Shirakawa south
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Rinn Shirakawa south Guest Reviews

4.4/5
Very Good
70 review
Verified reviews
Location4.5
Amenities4.3
Service4.2
Cleanliness4.5
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All reviews(70)
Positive reviews(68)
Reviews with photos/video(23)
Awesome rooms(32)
Large rooms(22)
Clean and tidy(18)
Great service(12)
Quiet & comfortable(10)
Easy to get around(10)
Convenient for shopping(8)
Close to metro(6)
Negative reviews(2)
Guest User
Standard Twin Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 25, 2025
Very good, very close to Dongshan subway station, only 2 minutes to walk through the nearest path, very quiet, we booked a larger room, very comfortable ~
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Response from Property: 謝謝您分享漂亮照片,附近也有公交車的車站,去其他觀光景點也是很非常方便,你住的舒適是我們所期待的,希望下次您還可以選擇我們Rinn Shirakawa south
wylagate
Superior Double Room
Stayed in Aug 2024
Couples
4 review
4.2/5
Very Good
Posted on Oct 13, 2024
The room is big and comfortable, and the tatami area has an atmosphere. It is in a residential area, and there is no scenery outside the window. There is a small commercial street very close. The location is good, and the bus and subway are convenient. You can walk to Yasaka Shrine.
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Response from Property: Dear guest, thank you very much for staying at Rinn Shirakawa Minami. We will continue to maintain the quality of our accommodation. We are glad that you rated our location highly. Our store is not far from various attractions in Higashiyama District, Kyoto. It is also located along the Kyoto Subway and Keihan Electric Railway, making it easy to reach the city and tourist attractions in the Keihan Shinto area. We look forward to your next visit to Kyoto and choosing Rinn Shirakawa Minami again. Rinn Shirakawa South
Anonymous User
Superior Twin Room
Stayed in Jul 2024
Travel with friends
8 review
2.1/5
Posted on Aug 23, 2024
Objective review: The rooms in the B&B are quite large and have good reviews. However, the mattress is really, really too soft. I don’t know where I bought a defective product, but I didn’t sleep well. Another thing I want to complain about is that check-in is strictly enforced at 4 pm and check-out is at 10 am. After all, it’s just a matter of sleep. If you want to spend more than 1,000 for a night's sleep, it's a big deal. I think there are people who have booked this hotel for more than 2,000 and I'm really speechless. It’s really not worth recommending if it costs more than 1,000 yuan. Better to stay in a big hotel
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Response from Property: Thank you for choosing Shirakawa Minami this time. Regarding your problem that the bed is too soft, we will make improvements as soon as possible. We are very sorry for your poor sleep quality. We will also make more improvements in this area in the future. Thank you for your evaluation. Our Any deficiencies will be adjusted as soon as possible. Thank you again for choosing us this time. Rinn shirakawa south
Anonymous User
Superior Twin Room
Stayed in Jul 2024
Family
43 review
3.6/5
Posted on Aug 23, 2024
It's all good. The location is good and there are many supermarkets nearby. The only bad thing is that the room is cleaned only if you stay for more than 4 nights. It's really a Japanese characteristic. However, some hotels clean after 3 nights. The trash can in the room is small and there is no place to throw the trash. So there is basically no service and you have to rely on yourself.
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Response from Property: Thank you for choosing Shirakawa Minami this time. I am really sorry that we will only clean it once every 4 days. You can use the magnet on our door to help you change towels and collect garbage for free. It must be posted before 12 o'clock. At the door, the cleaning staff will go in to change your towels and collect garbage. Please forgive us for not doing cleaning services every day. Thank you for your beautiful photos. I hope to have the opportunity to serve you again. Rinn shirakawa south
Anonymous User
Standard Double Room
Stayed in Dec 2024
Family
2 review
3.0/5
Posted on Feb 5, 2025
The check-in experience was average. We were a family of four and booked a double bed and two tatami beds. After communicating with the hotel at night, we only provided quilt covers and pillowcases. We wanted to add sheets after communication, but the hotel said that if we wanted to add sheets, we would need to pay extra. I didn't quite understand! The next day, after changing the waiter, we added sheets, but the hotel's towels and rooms were not updated or cleaned. The experience was average. It is recommended to check with the hotel in advance before check-in.
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Response from Property: 謝謝您入住白川南,對於我們的溝通不良,以及我們的疏失,造成您的不便我們感到非常抱歉,我們在這個方面會向工作人員做出立即改善方案,來滿足客人的需求,再次感謝您的留言,我們全體員工期待您再次光臨Rinn shirakawa south
shanshan633
Superior Twin Room
Stayed in Jun 2024
Family
65 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Shirakawa is the name of a river. There are many characteristic machiya and folk houses on both sides of the river. Suzu is a chain of B&Bs. This location is close to Sanjo. It takes 20 minutes to walk to Shijo and half an hour to Gion and other famous attractions. It is more convenient. It's cost-effective, but it's quite rigid that you can't cancel this restriction.
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6/9
Response from Property: Thank you for choosing Rinn shirakawa south among many hotels, and thank you for posting many beautiful photos to introduce our surrounding environment. Your evaluation is our motivation. We look forward to your visit to Rinn shirakawa south again.
Guest User
Superior Twin Room
Stayed in May 2024
Family
14 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Kyoto is as clean and tidy as ever. The rooms are very comfortable and suitable for family travel. It is very convenient to supermarkets and subways. It is also a short walk to Nishiki Market and Daimaru Department Store.
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Response from Property: Thank you for your message. We will continue to keep our room clean and tidy. We will also continue to update our rooms to bring guests a new experience. We hope that we can serve you next time and look forward to your visit to Rinn shirakawa south again.
Moggi77
Superior Double Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The room is very large and has tatami, which is very cost-effective. It is only a five-minute walk from Dongshan Station. The bathroom and toilet are separated, which is very private. The bathroom is also very clean! You can also take a bubble bath when you are tired at night.
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Response from Property: Thank you for booking Shirakawa Minami this time, and thank you for your high praise for us. We will continue to update our hotel in the future to give guests a more different experience, and we look forward to seeing you again next time. Rinn shirakawa south
Keaidejialebihaimao
Standard Twin Room
Stayed in Jan 2024
Family
102 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The location is convenient. If not, you can go to Yasaka Shrine, Erlianban, Sanlianban, and Kiyomizudera Temple. The room is relatively large in Japan, clean, and divided into dry and wet areas. Check-out is too early, and you must check out at 10 o'clock. There is a microwave and washing machine. It is very close to Dongshan subway station, and you can reach the inn in a few minutes.
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Response from Property: Thank you for choosing Shirakawa South. Your praise for us will continue. We will continue to maintain our standards. There is a 24-hour supermarket nearby. You can also check it out at night. We look forward to serving you again. Rinn Shirakawa South
Phion🌸
Standard Twin Room
Stayed in Jul 2024
Family
21 review
3.5/5
Posted on Aug 17, 2024
The bed in the room is a bit soft, the old-fashioned mattress, 90cm is really narrow, I fell off directly~ Added a child, and the hotel did not reply to the price after asking in advance. When checking in, two nights + tatami bedding, charged 25,000... I can only say that there will be no next time! After checking in, don't expect service, it's all self-service!
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Response from Property: Thank you for booking Shirakawa Minami. I would like to explain to you that our hotel is based on the number of people. Anyone over 6 years old is considered an adult. If you make a reservation for 2 people and 3 people come, we will have to charge an additional fee for one person. Please forgive me. , I'm very sorry for not explaining it clearly to you. We will also immediately review the problem of the mattress being too soft to improve our shortcomings. Thank you for choosing us this time. Rinn shirakawa south
oceanrhyme
Superior Double Room
Stayed in Jul 2024
Family
17 review
4.7/5
Amazing
Posted on Oct 4, 2024
The room is large and has Japanese style. The hotel service attitude is very good, the only problem is the lighting through the windows. But in terms of overall convenience and experience, there is no problem.
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Response from Property: Thank you for choosing Shirakawa South this time. We will continue to maintain our service. We are very sorry about the lighting. Regarding the location, the lighting is a little insufficient. Except for the places that cannot be changed, we will immediately improve them. Thank you again for choosing Shirakawa South. All our staff look forward to seeing you again at Rinn Shirakawa South.
Zhengdingyixin
Superior Twin Room
Stayed in Jun 2024
Family
9 review
4.7/5
Amazing
Posted on Aug 6, 2024
Self-service water, ice, self-service washing machine, microwave, self-service tea bags and toiletries were not adaptable at first. Later, I stayed in other hotels and found that this was the best. Very clean, the room is large and has a bathtub🛁. It was a very satisfying stay. We don't take the initiative to clean the room, but you can ask the front desk to help throw away the trash. It's not in the core bustling area, so it's very quiet at night, but the surrounding scenic spots are only a 10-minute walk away. It's also a pleasure to slowly walk around the citywalk. I will stay here again next time I come to Kyoto.
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Response from Property: Thank you very much for staying at our hotel. Thank you very much for your positive feedback. All our staff will continue to work hard to provide customers with satisfactory services. We look forward to seeing you again in Kyoto! Shirakawa Minami
Standard Double Room
Stayed in Dec 2023
Couples
23 review
5.0/5
Outstanding
Posted on Feb 4, 2024
The hotel is very nice and the service attitude is good. The location is near Kiyomizu Temple and the eight major shrines, and the transportation is very convenient. The equipment and facilities are complete, with dry and wet separation. A highly recommended hotel near Kyoto!
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Response from Property: Thank you for choosing Shirakawa Minami. We are very happy to serve you. Thank you for your high praise for us. We will continue to update the hotel's facilities and equipment and try our best to meet the needs of our guests. Thank you again for your recommendation. We look forward to using our hotel again next time. Rinn Shirakawa south
Guest User
Superior Twin Room
Stayed in Jun 2024
Family
12 review
4.1/5
Very Good
Posted on Aug 5, 2024
The location is good. It is convenient to go to Santiao and Sitiao. There are supermarkets and subways nearby.
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Response from Property: Thank you very much for staying at our hotel. Thank you very much for your positive feedback. All our staff will continue to work hard to provide customer satisfaction services. We look forward to seeing you again in Kyoto! Shirakawa Minami
Guest User
Standard Twin Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 20, 2024
A friend lost his passport on the bus back to the hotel. He returned to the hotel and explained the situation to the front desk. The front desk was very enthusiastic and called us to communicate. The next morning they told us that the passport had been found. The service was really very thoughtful. Thank you very much.
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Response from Property: Thank you for your high praise. We will try our best to meet the needs of our guests. We will deal with the guests' problems as soon as possible. It is our honor to help the guests. We are also glad that you can find the passport. I hope you can choose us next time. , looking forward to seeing you again Rinn shirakawa south